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Skip to navigationSkip to main content Decimal AI AI agents for technical support & engineering security@getdecimal.ai Privacy PolicyOpens in new tab Compliance SOC 2 GDPR HIPAA Resources View all Compliance Decimal <> Vanta Engagement Letter Decimal SOC2 Type II Report (2025) Decimal SOC2 Type I Report (2026) Decimal Pentest (2026) Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 17 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Anti-malware technology utilized View 8 more Organizational security controls Product security Control self-assessments conducted Data transmission encrypted Vulnerability and system monitoring procedures established View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Configuration management system established View 31 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving Subprocessors View all Amazon Web Services • Cloud provider Data storage, cloud hosting, and model serving (e.g., large language models) Anthropic • Engineering Large Language Model and AI services Vercel • Engineering Infrastructure Provider providing hosting services OpenAI • Engineering Large Language Model and AI services Updates View all General Subprocessor List Update: Removal of Neon Published September 21, 2026 Hello, We've updated our list of subprocessorsOpens in new tab to remove: Neon Inc. If you have any questions regarding this change, please email security@getdecimal.ai. Thank you, Decimal Security Team Compliance Subprocessor List Update: Removal of Upstash Published August 18, 2026 We are notifying you of an update to DecimalAI’s subprocessor list. We have removed Upstash as an authorized subprocessor for DecimalAI’s services effective August 18, 2026 No action is required on your part. To review our complete subprocessor list, visit our Trust CenterOpens in new tab. If you have any questions regarding this change, please reach out to us at security@getdecimal.ai. Thank you, Decimal Security Team Read more about Subprocessor List Update: Removal of Neon Decimal AI AI agents for technical support & engineering security@getdecimal.ai Privacy PolicyOpens in new tab Compliance SOC 2 GDPR HIPAA Resources View all Compliance Decimal <> Vanta Engagement Letter Decimal SOC2 Type II Report (2025) Decimal SOC2 Type I Report (2026) Decimal Pentest (2026) Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 17 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Anti-malware technology utilized View 8 more Organizational security controls Product security Control self-assessments conducted Data transmission encrypted Vulnerability and system monitoring procedures established View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Configuration management system established View 31 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving Subprocessors View all Amazon Web Services • Cloud provider Data storage, cloud hosting, and model serving (e.g., large language models) Anthropic • Engineering Large Language Model and AI services Vercel • Engineering Infrastructure Provider providing hosting services OpenAI • Engineering Large Language Model and AI services Updates View all General Subprocessor List Update: Removal of Neon Published September 21, 2026 Hello, We've updated our list of subprocessorsOpens in new tab to remove: Neon Inc. If you have any questions regarding this change, please email security@getdecimal.ai. Thank you, Decimal Security Team Compliance Subprocessor List Update: Removal of Upstash Published August 18, 2026 We are notifying you of an update to DecimalAI’s subprocessor list. We have removed Upstash as an authorized subprocessor for DecimalAI’s services effective August 18, 2026 No action is required on your part. To review our complete subprocessor list, visit our Trust CenterOpens in new tab. If you have any questions regarding this change, please reach out to us at security@getdecimal.ai. Thank you, Decimal Security Team Read more about Subprocessor List Update: Removal of Upstash Decimal AI AI agents for technical support & engineering security@getdecimal.ai Privacy PolicyOpens in new tab Compliance SOC 2 GDPR HIPAA Resources View all Compliance Decimal <> Vanta Engagement Letter Decimal SOC2 Type II Report (2025) Decimal SOC2 Type I Report (2026) Decimal Pentest (2026) Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 17 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Anti-malware technology utilized View 8 more Organizational security controls Product security Control self-assessments conducted Data transmission encrypted Vulnerability and system monitoring procedures established View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Configuration management system established View 31 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving Subprocessors View all Amazon Web Services • Cloud provider Data storage, cloud hosting, and model serving (e.g., large language models) Anthropic • Engineering Large Language Model and AI services Vercel • Engineering Infrastructure Provider providing hosting services OpenAI • Engineering Large Language Model and AI services Updates View all General Subprocessor List Update: Removal of Neon Published September 21, 2026 Hello, We've updated our list of subprocessorsOpens in new tab to remove: Neon Inc. If you have any questions regarding this change, please email security@getdecimal.ai. Thank you, Decimal Security Team Compliance Subprocessor List Update: Removal of Upstash Published August 18, 2026 We are notifying you of an update to DecimalAI’s subprocessor list. We have removed Upstash as an authorized subprocessor for DecimalAI’s services effective August 18, 2026 No action is required on your part. To review our complete subprocessor list, visit our Trust CenterOpens in new tab. If you have any questions regarding this change, please reach out to us at security@getdecimal.ai. Thank you, Decimal Security Team