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OpenText Subscribe to UpdatesSubscribe Rescheduled - Core Endpoint Protection software maintenance scheduled for 10 November 2026 Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 2026 - 13:00 UTC Scheduled - The software maintenance originally scheduled for 27 October 2026, at 13:00 UTC, to 30 October, at 22:00 UTC, has been rescheduled to 10 November 2026, from 13:00 UTC to 10 December 2026, at 22:00 UTC. This update introduces new functionality for Business Endpoint Protection customers. The update will occur silently in the background, and no service interruption is anticipated during this timeframe. Release notes are available at Webroot® Business Release Notes In the unlikely event that you experience an issue, please contact Webroot Support. Tracking Number: C2344136 Nov 10, 2026 13:00 - Dec 10, 2026 22:00 UTC Network Maintenance scheduled for 08 November 2026 Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 08, 2026 - 02:01 UTC Scheduled - On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: B2B Connect Cloud Fax services North America - Desktop Messaging BMS Service will be degraded during this timeframe. Tracking Number: C2338280 Nov 8, 2026 02:00-06:00 UTC Network Maintenance scheduled for 08 November 2026 Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 08, 2026 - 02:00 UTC Scheduled - On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: • Data Center Network Access • Electronic Data Interchange (EDI) • Interconnect Traffic • Messaging Services • OpenText Client Custom Applications • OpenText CSP • OpenText Document Capture and Management (DCM) • OpenText Enterprise Managed Services (EMS) Cloud Services • OpenText Messaging Workflow • OpenText Trading Grid (Classic) • OpenText Trading Grid (Classic) using Shared Message Gateway (SMG) • OpenText Trading Grid (NA) • OpenText Trading Grid e-Invoicing • OpenText Trading Grid Intelligence • OpenText Trading Grid Messaging Service (TGMS) • OpenText Trading Grid Online (TGO) • OpenText WebEC • PCI Gateway • VPN Access Service will be degraded during this timeframe. Tracking Number: C2338280 Nov 8, 2026 02:00-06:00 UTC Middle East ME22 is experiencing an outage Subscribe Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. Nov 02, 2026 - 14:10 UTC Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. Sep 28, 2026 - 12:46 UTC Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. Aug 28, 2026 - 14:46 UTC Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. Jul 27, 2026 - 16:08 UTC Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. Jun 23, 2026 - 14:07 UTC Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience. May 21, 2026 - 16:57 UTC About This Site To receive incident and maintenance notifications and other important information by email or text message, subscribe to OpenText Status Dashboard updates. For more information, refer to our User Guide. For monthly service availability information, please refer to Knowledge Base article KB0809306. (My Support Portal log on required) Note: ESM customers should continue to access SLA information from the System Health page. Aviator IoT Operational B2B Connect Under Maintenance Carbonite® Backup for Microsoft 365 Portal Operational Cloud Fax services APAC Operational Desktop Messaging BMS Operational XM SendSecure Operational Cloud Fax services Europe Operational Desktop Messaging BMS Operational Fax Cloud Connect (RightFax) Operational Fax2Mail Operational MyPortal Operational Production Messaging Operational REST API Operational SOAP API Operational XM SendSecure Operational Cloud Fax services North America Under Maintenance Desktop Messaging BMS Under Maintenance Fax Cloud Connect (RightFax) Operational Fax Cloud Connect (RightFax) - Ashburn Operational Fax2Mail Operational Fax2Mail - Ashburn Operational MyPortal Operational Production Messaging Operational REST API Operational SOAP API Operational XM SendSecure Operational XM SendSecure - Canada Operational Core Australia Operational Core Capture Operational Core Capture for SAP® Solutions Operational Core Collaboration for Engineering Operational Core Content Management Operational Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational Core Communications Operational Core Compliance Operational Core Experience Engagements Operational Core Journey Operational Core Platform - Admin Center Operational Core Platform - Content Transformation and Injection Services Operational Core Platform - Entitlement & Tenancy Service Operational Core Platform - Eventing Operational Core Platform - Forms Operational Core Platform - Information Storage Operational Core Platform - Metadata Operational Core Platform - Online Editing Service Operational Core Platform - OpenText Directory Services Operational Core Platform - Process Automation (Workflow, Decision, Case Management) Operational Core Platform - Retention Service Operational Core Platform - Search Operational Core Platform - Viewing & Transformation Operational Core Process Automation Operational Developer Experience - Thrust API Bundle Operational Information Intelligence - Thrust API Operational Core Canada Operational Core Capture Operational Core Capture for SAP® Solutions Operational Core Collaboration for Engineering Operational Core Content Management Operational Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational Core Communications Operational Core Compliance Operational Core Experience Engagements Operational Core Journey Operational Core Platform - Admin Center Operational Core Platform - Content Transformation and Injection Services Operational Core Platform - Entitlement & Tenancy Service Operational Core Platform - Eventing Operational Core Platform - Forms Operational Core Platform - Information Storage Operational Core Platform - Metadata Operational Core Platform - Online Editing Service Operational Core Platform - OpenText Directory Services Operational Core Platform - Process Automation (Workflow, Decision, Case Management) Operational Core Platform - Retention Service Operational Core Platform - Search Operational Core Platform - Viewing & Transformation Operational Core Process Automation Operational Developer Experience - Thrust API Bundle Operational Information Intelligence - Thrust API Operational Core Europe Operational Core Capture Operational Core Capture for SAP® Solutions Operational Core Collaboration for Engineering Operational Core Communications Operational Core Compliance Operational Core Content Management Operational Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational Core Experience Engagements Operational Core for Capital Projects Operational Core Journey Operational Core Platform - Admin Center Operational Core Platform - Content Transformation and Injection Services Operational Core Platform - Entitlement & Tenancy Service Operational Core Platform - Eventing Operational Core Platform - Forms Operational Core Platform - Information Storage Operational Core Platform - Metadata Operational Core Platform - Online Editing Service Operational Core Platform - OpenText Directory Services Operational Core Platform - Process Automation (Workflow, Decision, Case Management) Operational Core Platform - Retention Service Operational Core Platform - Search Operational Core Platform - Viewing & Transformation Operational Core Process Automation Operational Developer Experience - Thrust API Bundle Operational Information Intelligence - Thrust API Operational Signature Service – Thrust API Operational Core US Operational Core Capture (capture.ot2.opentext.com) Operational Core Capture (corecapture.us.opentext.com) Operational Core Capture for SAP® Solutions (capture.ot2.opentext.com) Operational Core Capture for SAP® Solutions (corecapture.us.opentext.com) Operational Core Collaboration for Engineering Operational Core Collaboration for Engineering (xchange.us.opentext.com) Operational Core Communications Operational Core Compliance Operational Core Content Management Operational Core Content Management (corecontent.us.opentext.com) Operational Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational Core Digital Asset Management (coredam.us.opentext.com) Operational Core Experience Engagements Operational Core for Capital Projects Operational Core Journey (journey.us.opentext.com) Operational Core Platform - Admin Center Operational Core Platform - Content Transformation and Injection Services Operational Core Platform - Eventing Operational Core Platform - Entitlement & Tenancy Service Operational Core Platform - Forms Operational Core Platform - Information Storage Operational Core Platform - Metadata Operational Core Platform - Metadata (cms.us.opentext.com) Operational Core Platform - Online Editing Service Operational Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Operational Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Operational Core Platform – Process Automation (Workflow, Decision, Case Management) Operational Core Platform - Retention Service Operational Core Platform - Search Operational Core Platform - Viewing & Transformation Operational Core Process Automation Operational Core Process Automation (corecase.us.opentext.com) Operational Developer Experience - Thrust API Bundle Operational Information Intelligence - Thrust API Operational Signature Service – Thrust API Operational Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText Operational Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Operational Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Operational Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Operational Core Archive for SAP® Solutions - EU (archive.opentext.eu) Operational Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Operational Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Operational Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Operational Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Operational Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Operational Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud) Operational Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Operational Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Operational Core Collaboration Access Operational Core Data Discovery Risk Insights Operational Prod01 IRL Operational Prod02 AUS Operational Prod03 USA Operational Core EDR/MDR Operational Core Endpoint Backup Operational Core Endpoint Backup Blue Vault Operational Core Endpoint Backup Protect Vault Operational Core Endpoint Backup Red-APAC Vault Operational Core Endpoint Backup Red-AU Vault Operational Core Endpoint Backup Red-CA Vault Operational Core Endpoint Backup Red-EMEA Vault Operational Core Endpoint Backup Red-FR Vault Operational Core Endpoint Backup Red-IN Vault Operational Core Endpoint Backup Red-UK Vault Operational Core Endpoint Backup Red-US Vault Operational Core Endpoint Backup Red-US2 Vault Operational Core Fax Operational Core Fax - AU Operational Core Fax - CA Operational Core Fax - EU Operational Core Fax - US Operational Core Intelligence Operational Core Intelligence - AU Operational Core Intelligence - CA Operational Core Intelligence - US Operational Core Messaging Europe Operational Core Messaging Data Sovereignty Operational Core Messaging - Email Operational Core Messaging - SMS Operational Core Messaging - Voice Operational MyPortal Operational REST API Operational SOAP API Operational Core Messaging US Operational Core Messaging - Email Operational Core Messaging - SMS Operational Core Messaging - Voice Operational MyPortal Operational REST API Operational SOAP API Operational Core Secure Access Operational Core Share Operational Core Share - AU Operational Core Share - CA Operational Core Share - EU Operational Core Share - US Operational Core Signature add-on for Core Share Operational Core Signature add-on for Core Share - AU Operational Core Signature add-on for Core Share - CA Operational Core Signature add-on for Core Share - EU Operational Core Signature add-on for Core Share - US Operational Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational Core Signature add-on for Content Suite Platform/xECM - EU Operational Core Signature add-on for Content Suite Platform/xECM - US Operational Core Signature Service (OCP & CS) Operational Core Signature add-on for Content Suite Platform/xECM - EU Operational Core Signature add-on for Content Suite Platform/xECM - US Operational Core Signature Standalone Operational Core Signature Standalone - AU Operational Core Signature Standalone - CA Operational Core Signature Standalone - EU Operational Core Signature Standalone - US Operational Core Web Optimization Operational Enterprise Service Management Major Outage Cape Town SA34 Operational Central CA16 Operational Frankfurt EU3 Operational Frankfurt EU8 Operational Frankfurt EU18 Operational Frankfurt EU28 Operational Frankfurt EU38 Operational Middle East ME22 Major Outage Oregon US2 Operational Oregon US6 Operational Oregon US7 Operational Oregon US24 Operational Oregon US26 Operational Oregon US42 Operational São Paulo BR14 Operational Singapore SG20 Operational Sydney AP10 Operational Tokyo JP12 Operational Hightail Operational File Transfer Operational Preview Operational Notifications Operational Search Operational Liaison Operational Alloy NA Operational Alloy TaaS Operational MailStore Operational MailStore Cloud Operational MailStore Portal Operational ProviderLink Operational Recover Operational Replication - North America Operational SecureMail Cloud Operational Enterprise Cloud Operational OEM Cloud Operational Standard Cloud Operational Server Backup Operational Server Backup Canada Operational Server Backup EU Operational Server Backup UK Operational Server Backup US East Operational Server Backup US West Operational Supplier Connection Operational Supplier Portal Operational Threat Intelligence (BrightCloud) Operational Webroot by OpenText™ Operational Core DNS Protection Operational Core Endpoint Protection Operational Core Security Awareness Training (WSAT) Operational Unity - Thrust API Operational Core Management Console Operational Zix - Cybersecurity Operational Zix Archive Services - Erado Archiving Operational Zix Archive Services - Business Communication Archive Operational Zix Archive Services - ZixArchive Operational Zix Cloud to Cloud Backup Operational Zix Customer Portal Interface - Billing Area Operational Zix Customer Portal Interface - Customer Portal Operational Zix Customer Portal Interface - Partner Portal Operational Zix Customer Portal Interface - ZixCentral Operational Zix Email Continuity - Legacy Continuity Operational Zix Email Continuity - Secure Cloud Email Continuity Operational Zix Encryption Services - Email Message Privacy (EMP) Operational Zix Encryption Services - Erado SecureMail (ESM) Operational Zix Encryption Services - Hosted SMB Operational Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Operational Zix Encryption Services - ZixGateway (Hosted) Operational Secure Messaging Portal (ZixPortal) Operational Zix Office 365 Operational Zix Hosted Exchange Operational Zix Support Infrastructure - Support Ticketing System Operational Zix Threat Protection - Email Threat Protection Operational Zix Threat Protection - Zix Protect Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Threat Intelligence (BrightCloud) - Tokyo Software Maintenance scheduled on 12 November 2026 Nov 12, 2026 15:00-19:00 UTC Threat Intelligence (BrightCloud) in the Tokyo region will undergo software maintenance on 12 November 2026, from 15:00 to 19:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345601 Posted on Oct 28, 2026 - 15:30 UTC Threat Intelligence (BrightCloud) - Mumbai Software Maintenance scheduled on 12 November 2026 Nov 12, 2026 19:00-23:00 UTC Threat Intelligence (BrightCloud) in the Mumbai region will undergo software maintenance on 12 November 2026, from 19:00 to 23:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345604 Posted on Oct 28, 2026 - 15:31 UTC Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Emergency Software Update Nov 15, 2026 00:00-06:00 UTC Update - The Core Archive CH maintenance originally scheduled for November 15 from 00:00 to 06:00 UTC has been rescheduled to December 6 from 00:00 to 06:00 UTC. Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe CH (archive.emea.opentext.com) Oct 27, 2026 - 15:08 UTC Scheduled - Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe CH (archive.emea.opentext.com) Maintenance Window: November 15, 2026 00:00 – 06:00 UTC Oct 19, 2026 - 13:15 UTC System Maintenance scheduled for 15 November 2026 Nov 15, 2026 00:00-03:00 UTC OpenText CSP will undergo system maintenance on 15 November 2026 from 00:00 to 03:00 UTC. Service will be degraded during this timeframe. Tracking Number: C2340765 Posted on Oct 16, 2026 - 10:00 UTC Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.4.2 Nov 15, 2026 01:00-07:00 UTC Update - The planned release has been rescheduled from November 8th to November 15th (Secondary window) as we need additional time to complete the remaining work and address the dependencies involved in this release. This will help ensure we are fully prepared for a successful release. Thank you for your patience and understanding. All services will be unavailable during this maintenance. US (archive.us.opentext.cloud) Prod - Nov15th, 2026 @0100-0700 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Core Archive for SAP® Solutions | SAP® Archiving and Docu Nov 03, 2026 - 23:46 UTC Scheduled - We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. US (archive.us.opentext.cloud) Prod - Nov 8, 2026 @0100-0700 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Oct 23, 2026 - 16:43 UTC Cloud Fax services North America System Maintenance scheduled for 15 November 2026 Nov 15, 2026 02:00-14:00 UTC On 15 November 2026, from 02:00 to 14:00 UTC a system maintenance has been scheduled that will affect these services: - Fax2Mail - Fax Cloud Connect - Production Messaging Service will be degraded during this timeframe. Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs. Tracking Number: C2339749 Posted on Oct 15, 2026 - 03:46 UTC Rescheduled - Alloy NA system maintenance scheduled for 15 November Nov 15, 2026 03:00-07:00 UTC The Alloy NA system maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC, has been rescheduled to 15 November 2026, from 03:00 to 07:00 UTC. Impact: Service will be unavailable for 2 hours during this timeframe. Customer Action: During the maintenance window, transaction activity should be paused. Following completion of maintenance, please validate transaction processing and delivery, and retransmit any transactions that were not successfully delivered. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 8 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2339061 Posted on Oct 28, 2026 - 18:23 UTC IM4017236 and C2344147 - Certificate Renewal Nov 15, 2026 04:00-06:00 UTC Pre-production OpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.betagrid.gxs.com After 15 November 2026, clients and their trading partners may be unable to securely connect to Pre-production OpenText TGMS US SMG Web Services via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 16, 2026 - 04:15 UTC Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.4.2 Nov 15, 2026 05:00-11:00 UTC All services will be unavailable during this maintenance. CA (archive.ca.opentext.cloud) Prod - Nov 15, 2026 @0500-1100 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:45 UTC Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.4.2 Nov 15, 2026 11:00-17:00 UTC We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. AU (archive.au.opentext.cloud) Prod - Nov 15, 2026 @1100-1700 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:39 UTC Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.4.2 Nov 15, 2026 15:30-21:30 UTC We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. SG (archive.sg.opentext.cloud) Prod - Nov 15, 2026 @1530-2130 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:42 UTC IM4017229 and C2344168 - Certificate Renewal Nov 15, 2026 17:00-21:00 UTC OpenText Trading Grid Messaging Service (TGMS) - Production https://as2bizlinkp12.ics.eu.gxs.com/ipnet/as2 https://as2bizlinkp12.ics.eu.gxs.com:443/ipnet/as4 After 15 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 16, 2026 - 04:05 UTC IM4017241 and C2344068 - Certificate Renewal Nov 15, 2026 17:00-19:00 UTC OpenText Trading Grid Messaging Service (TGMS) - Production Source URL: https://as2bizlinkp12.tgms.gxs.com:443/ipnet/as4 https://as2bizlinkp12.tgms.gxs.com/ipnet/as2 After 15 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via https://as2bizlinkp12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 16, 2026 - 04:55 UTC C2339156 - System maintenance Nov 15, 2026 17:00-20:00 UTC OpenText CSP (EMEA) Service will be degraded during this timeframe. Posted on Oct 15, 2026 - 03:53 UTC Core Management Console system maintenance scheduled for 16 November 2026 Nov 16, 2026 08:00-11:00 UTC Core Management Console will undergo system maintenance on 16 November 2026, from 08:00 to 11:00 UTC. Core Management Console access will be intermittent during this time; no other services will be affected. Tracking Number: C2349483 Posted on Nov 06, 2026 - 19:42 UTC Threat Intelligence (BrightCloud) Ireland and Frankfurt software maintenance scheduled for 17 November 2026 Nov 17, 2026 18:00-22:00 UTC Threat Intelligence (BrightCloud) will undergo software maintenance in the Ireland and Frankfurt regions on 17 November 2026, from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345607 Posted on Nov 02, 2026 - 13:56 UTC Threat Intelligence (BrightCloud) Oregon software maintenance scheduled for 19 November 2026 Nov 19, 2026 03:00-07:00 UTC Threat Intelligence (BrightCloud) will undergo software maintenance in the Oregon region on 19 November 2026, from 03:00 to 07:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team. Tracking Number: C2345620 Posted on Nov 02, 2026 - 14:10 UTC Threat Intelligence (BrightCloud) Virginia software maintenance scheduled for 19 November 2026 Nov 19, 2026 07:00-11:00 UTC Threat Intelligence (BrightCloud) will undergo software maintenance in the Virginia region on 19 November 2026, from 07:00 to 11:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team. Tracking Number: C2345617 Posted on Nov 02, 2026 - 14:03 UTC IM4013873 and C2343091 - Certificate Renewal Nov 20, 2026 03:00-05:00 UTC EMR-Link - Production EMR-Link PCC - Production https://www.emr-link.com/labs/login.aspx https://www.emr-link.com/ 162.252.12.124 https://gate1.emr-link.com/ 162.252.12.125 https://gate2.emr-link.com/ 162.252.12.129 After 20 November 2026, clients and their trading partners may be unable to securely connect to production EMR-Link service via emr-link.com if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 20, 2026 - 04:05 UTC Core Canada / Core US Maintenance Nov 21, 2026 01:00-06:00 UTC During the scheduled maintenance window, customers may experience brief interruptions or temporary unavailability of services as we perform infrastructure improvements to enhance service performance and reliability. No changes to existing functionality are expected. Once maintenance is complete, we will verify that all services are operating normally. Posted on Nov 06, 2026 - 14:31 UTC OCP Australia maintenance Nov 21, 2026 22:00 - Nov 22, 2026 03:00 UTC As part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content, Core SuccessFactors, Core Compliance, Core for Supplier Exchange, Developer Experience, and Core Capture will experience a temporary service interruption. Customers will be unable to access, upload, process, or search affected content until the migration is completed. We apologize for any inconvenience and appreciate your patience as we work to improve platform reliability and scalability. Posted on Oct 29, 2026 - 20:49 UTC IM4022023 C2348127 - Certificate Renewal Nov 21, 2026 23:00 - Nov 22, 2026 03:00 UTC Services affected: OpenText Inovisworks FTP SSL Connectivity - Production Impact: After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Inovisworks via FTP SSL if the new certificate is not installed according to your local network/application processes. Please refer to the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 23, 2026 - 16:45 UTC Core Archive US (archive.us.opentext.cloud) Emergency Software Update Nov 21, 2026 23:00 - Nov 22, 2026 05:00 UTC Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Posted on Oct 27, 2026 - 15:02 UTC C2340299 - Software maintenance Nov 22, 2026 03:00-09:00 UTC Services Affected: OpenText EMR Integration Impact: Service will be unavailable during this timeframe. Posted on Nov 05, 2026 - 18:00 UTC IM4021982 - Certificate Renewal Nov 22, 2026 04:00-06:00 UTC OpenText B2B Integration Enterprise - Production https://as2bizlinkpfs.opentext.cloud/ipnet/as2 https://bizlinkpfs.opentext.cloud After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText B2B Integration Enterprise service via https://as2bizlinkpfs.opentext.cloud/ipnet/as2 and https://bizlinkpfs.opentext.cloud if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 23, 2026 - 10:30 UTC IM4021973 - Certificate Renewal Nov 22, 2026 04:00-06:00 UTC Inovis Managed Services RosettaNet (Grid Talk) - Production https://rosettanet-live.inovis.com After 22 November 2026, clients and their trading partners may be unable to securely connect to Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 23, 2026 - 10:23 UTC IM4021968 - Certificate Renewal Nov 22, 2026 04:00-06:00 UTC OpenText Managed Services (MS) Shared Message Gateway (SMG) - Production https://pweb.ms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText MS SMG via pweb.ms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 23, 2026 - 09:20 UTC IM4017251 - Certificate Renewal Nov 22, 2026 04:00-06:00 UTC OpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.tradinggrid.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText TGMS US SMG Web Services via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 22, 2026 - 04:05 UTC Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.4.2 Nov 22, 2026 13:30-19:30 UTC We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. JP (archive.jp.opentext.cloud) Prod - Nov 22, 2026 @1330-1930 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:41 UTC Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.4.2 Nov 22, 2026 16:00-22:00 UTC All services will be unavailable during this maintenance. CH (archive.emea.opentext.com) Prod - Nov 22, 2026 @1600-2200 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:48 UTC IM4022002 - Certificate Renewal Nov 22, 2026 17:00-19:00 UTC OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production p12ftps.tgms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Oct 23, 2026 - 10:34 UTC Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.4.2 Nov 29, 2026 03:00-09:00 UTC We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. NA (archive.na.opentext.com) Prod - Nov 29, 2026 @0300-0900 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:44 UTC Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.4.2 Nov 29, 2026 14:00-20:00 UTC All services will be unavailable during this maintenance. EU (archive.opentext.eu) Prod - Nov 29, 2026 @1400-2000 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Posted on Oct 23, 2026 - 16:58 UTC Core EU Maintenance Dec 4, 2026 21:30 - Dec 5, 2026 01:30 UTC During the scheduled maintenance window, customers may experience brief interruptions or temporary unavailability of services as we perform infrastructure improvements to enhance service performance and reliability. No changes to existing functionality are expected. Once maintenance is complete, we will verify that all services are operating normally. Posted on Nov 06, 2026 - 14:46 UTC Cloud Fax services, Core Messaging, and EDI North America Network Maintenance scheduled for 5 December 2026 Dec 5, 2026 23:00 - Dec 6, 2026 07:00 UTC On 5 December 2026, from 23:00 UTC to 6 December 2026 at 07:00 UTC, a firewall upgrade network maintenance has been scheduled that will affect these services: • OpenText Core Messaging (Pre-production) • OpenText Core Messaging - Email (NA) • OpenText Core Messaging - SMS (NA) • OpenText Core Messaging - Voice (NA) • OpenText Desktop Messaging BMS (NA) • OpenText EasyLink GMS (NA) • OpenText Fax Cloud Connect (RightFax) (NA) • OpenText Fax Cloud Connect (RightFax) - Ashburn • OpenText Fax2Mail (NA) • OpenText Fax2Mail (Pre-production) • OpenText Fax2Mail - Ashburn • OpenText ICC • OpenText Production Messaging (NA) • OpenText REST API (NA) • OpenText SOAP API (NA) • OpenText TradeGateway No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team. Tracking Number: C2346568 Posted on Nov 05, 2026 - 18:24 UTC IM4022046 - Certificate Renewal Dec 6, 2026 04:00-06:00 UTC Order App - Pre-Production https://betaorderapp.opentext.com After 6 December 2026, clients and their trading partners may be unable to securely connect to pre-production Order App via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Nov 06, 2026 - 09:34 UTC IM4022097 - Certificate Renewal Dec 6, 2026 17:00-19:00 UTC OpenText Trading Grid Messaging Service (TGMS) - Pre-Production https://as2bizlinkb12.ics.eu.gxs.com After 6 December 2026, clients and their trading partners may be unable to securely connect to pre-production OpenText Trading Grid Messaging Service (TGMS) via AS2 HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Nov 06, 2026 - 10:02 UTC IM4022080 - Certificate Renewal Dec 8, 2026 13:00-17:00 UTC Services affected: OpenText Covisint Messaging - Production Impact: After 8 December 2026, AS2, FTPS, and HTTPS connections to messaging.covisint.com will be unable to securely connect if the new certificate is not installed according to your local network/application processes. Please refer to the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on Nov 06, 2026 - 15:31 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Core EDR/MDR was experiencing experiencing login issues Resolved - Core EDR/MDR was experiencing experiencing login issues when accessing their US provisioned OpenText Core EDR/MDR consoles. The issue is now resolved. We appreciate your patience. Nov 10, 09:53 UTC Investigating - Core EDR/MDR is experiencing experiencing login issues when accessing their US provisioned OpenText Core EDR/MDR consoles. No console access is possible at the moment. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Nov 10, 09:36 UTC Nov 9, 2026 IM4004744 C2334766 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 9, 16:59 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:01 UTC Scheduled - Services affected: OpenText Trading Grid Messaging Service - Biz (EMEA) - Production bizlinkp12.ics.eu.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service - Biz (EMEA) services via bizlinkp12.ics.eu.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 7, 09:11 UTC IM4004737 and C2343513 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 9, 13:06 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:00 UTC Scheduled - Services affected: OpenText ICC.net Bizlink using AS2 Production https://as2bizlinkp2.easylink.com/ipnet/as2 Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to OpenText ICC.net Bizlink using AS2 via https://as2bizlinkp2.easylink.com/ipnet/as2 if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 6, 11:27 UTC C2334593 - Urgent Network Maintenance scheduled for 8 November 2026 Completed - The scheduled maintenance has been completed. Nov 9, 04:27 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 15:00 UTC Scheduled - Maintenance Window: 8 November 2026 from 15:00 to 19:00 UTC Services Affected: • OpenText Applicability Statement 2 (AS2J JP) • OpenText Enterprise Managed Services (EMS) Cloud Services • OpenText Host Unix Linkage File Transfer (HULFT) • OpenText Information Exchange (IE) • OpenText Information Exchange - Extended (IE/EX) • OpenText Trading Grid (Classic) • Zengin service Impact: Brief intermittent service interruptions are expected to occur throughout this timeframe. Customer Action: To help minimize potential disruption, clients may wish to avoid Internet-based transmissions during the maintenance window. If a transmission is unsuccessful during this time, please resend it after the maintenance is complete. Nov 6, 16:31 UTC Postponed: Network Maintenance scheduled for 07 November 2026 Completed - The network maintenance originally planned for 7 November 2026 from 21:00 to 8 November 2026 01:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding. Tracking Number: C2336213 Nov 9, 04:21 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 21:00 UTC Scheduled - OpenText Notifications (Pre-production) will undergo network maintenance on 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC. Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213 Oct 6, 10:36 UTC Postponed: Network Maintenance scheduled for 07 November 2026 Completed - The network maintenance originally planned for 7 November 2026 from 21:00 to 8 November 2026 01:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding. Tracking Number: C2336213 Nov 9, 04:20 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 21:00 UTC Scheduled - On 07 November 2026 from 21:00 to 08 November 2026 01:00 GMT a network maintenance has been scheduled that will affect these services: • OpenText EasyLink GMS (NA) • OpenText ICC Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213 Oct 6, 10:43 UTC Nov 8, 2026 IM4009275 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 8, 22:55 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 17:00 UTC Scheduled - Services affected: OpenText Trading Grid Messaging Service (TGMS) - Pre-production https://bizlinkb12.tgms.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to pre-production OpenText TGMS via bizlinkb12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 7, 08:46 UTC RESCHEDULED - Cape Town SA34 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 Completed - The scheduled maintenance has been completed. Nov 8, 22:53 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 21:00 UTC Update - The infrastructure upgrade maintenance for Cape Town SA34 scheduled for 1 November 2026, 21:00 to 2 November 2026 at 01:00 UTC, has been rescheduled to 8 November 2026, 21:00 to 9 November 2026 at 01:00 UTC. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339747 Oct 29, 18:05 UTC Scheduled - The infrastructure upgrade maintenance for Cape Town SA34, originally scheduled for 25 October 2026, from 21:00 to 26 October 2026 at 01:00 UTC, has been urgently rescheduled to 1 November 2026, 21:00 to 2 November 2026 at 01:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339747 Oct 28, 16:26 UTC Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.4.2 Completed - Software update completed 2 hours ahead of schedule. All services are fully operational and available. Nov 8, 20:59 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 18:00 UTC Scheduled - All services will be unavailable during this maintenance. DE (archive.de.opentext.cloud) Prod - Nov 8, 2026 @1800-2400 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Oct 23, 16:46 UTC Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.4.2 Completed - Software update completed 3 hours ahead of schedule. All services are fully operational and available. Nov 8, 18:59 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 16:30 UTC Scheduled - We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. IN (archive.in.opentext.cloud) Prod - Nov 8, 2026 @1630-2230 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Oct 23, 16:59 UTC Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.4.2 Completed - Software update completed 3 hours ahead of schedule. All services are fully operational and available. Nov 8, 16:56 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 14:00 UTC Scheduled - We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. DE2 (archive.de2.opentext.cloud) Prod - Nov 8, 2026 @1400-2000 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Oct 23, 16:47 UTC Oregon US42 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 Completed - The scheduled maintenance has been completed. Nov 8, 07:22 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:04 UTC Scheduled - Oregon US42 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2339526 Oct 20, 19:00 UTC Oregon US6 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 Completed - The scheduled maintenance has been completed. Nov 8, 07:20 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:03 UTC Scheduled - Oregon US6 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2339521 Oct 20, 19:08 UTC IM4009810 C2337470 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 8, 06:54 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 03:00 UTC Scheduled - Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2A - Production https://as2ssl.am.gxsics.com OpenText AS2 IDs vary by connection. HTTP connections are not impacted. Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production TGMS AS2A via https://as2ssl.am.gxsics.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 7, 09:40 UTC Frankfurt EU8 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 Completed - The scheduled maintenance has been completed. Nov 8, 06:52 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:03 UTC Scheduled - Frankfurt EU8 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2342625 Oct 20, 15:04 UTC C2334043 - Rescheduled Managed Services maintenance Completed - The scheduled maintenance has been completed. Nov 8, 06:09 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 03:00 UTC Update - The Managed Services maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC has been rescheduled to 8 November 2026, from 03:00 to 07:00 UTC. Services Affected: OpenText Trading Grid (Classic) Impact: Service will be degraded during the first 1 hour of this timeframe. Customer Action: No action is required. Oct 23, 20:10 UTC Scheduled - Services Affected: OpenText Trading Grid (Classic) Impact: Service will be degraded during the first 1 hour of this timeframe. Customer Action: No action is required. Oct 1, 16:00 UTC IM4009131 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 8, 05:35 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:02 UTC Scheduled - Services affected: OpenText Trading Grid Messaging Service (TGMS) - Production https://web.tradinggrid.gxs.com SSH/SFTP/HTTP connections are not affected. Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via web.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 6, 11:30 UTC OCP Canada maintenance Completed - The scheduled maintenance has been completed. Nov 8, 03:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 22:00 UTC Scheduled - As part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content, Core SuccessFactors, Core Compliance, Core for Supplier Exchange, Developer Experience, and Core Capture will experience a temporary service interruption. Customers will be unable to access, upload, process, or search affected content until the migration is completed. We apologize for any inconvenience and appreciate your patience as we work to improve platform reliability and scalability. Oct 29, 20:47 UTC Nov 7, 2026 Nov 6, 2026 Core EDR/MDR was experiencing an issue with workflows and alerts processing. Resolved - Core EDR/MDR was experiencing an issue with workflows and alerts processing. The issue is now resolved. We appreciate your patience. Nov 6, 13:51 UTC Update - Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 3 hours or if there are any significant updates, whichever comes first. We appreciate your patience. Nov 6, 12:01 UTC Update - Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Next update on this issue will be sent at 12:00 UTC or if there are any significant updates, whichever comes first. We appreciate your patience. Nov 6, 06:24 UTC Update - Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience. Nov 6, 04:24 UTC Investigating - Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Nov 6, 02:44 UTC Nov 5, 2026 Zix Encryption Services - Email Message Privacy (EMP) Experiencing Connectivity Issues Resolved - Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with connectivity to one of its database servers. This would have affected a small population of domains utilizing the Secure Large File add-on. The issue is now resolved. We appreciate your patience. Tracking Number: IM4031961 Nov 5, 18:49 UTC Update - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with connectivity to one of its database servers. This affects a small population of domains utilizing the Secure Large File add-on. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031961 Nov 5, 16:45 UTC Investigating - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with connectivity to one of its database servers. This affects a small population of domains. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031961 Nov 5, 16:42 UTC Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue Resolved - Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue that may have prevented customers from uploading new documents in OCP Canada. The issue is now resolved. We appreciate your patience. Tracking Number: IM4031673 Nov 5, 12:47 UTC Update - Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673 Nov 5, 12:07 UTC Update - Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673 Nov 5, 11:07 UTC Investigating - We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority. We apologize for any inconvenience and will provide further updates as the investigation progresses. Reference: IM4031673 Nov 5, 10:07 UTC Postponed - Cloud Fax services, Core Messaging, and EDI North America - Network Maintenance scheduled for 07 November 2026 Completed - The network maintenance originally planned for 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding. - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice - Desktop Messaging BMS - EasyLink GMS (NA) - ICC - Fax Cloud Connect (RightFax) - Fax2Mail - Fax2Mail (Pre-production) - Production Messaging - REST API - SOAP API Tracking Number: C2336213 Nov 5, 12:26 UTC Scheduled - On 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC a network maintenance has been scheduled that will affect these services: Cloud Fax services - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Production Messaging - REST API - SOAP API Core Messaging - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213 Oct 6, 10:52 UTC Nov 4, 2026 Zix - Hosted Exchange - Some users may not be able to connnect or access OWA Resolved - This incident has been resolved. Nov 4, 22:12 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 4, 19:07 UTC Investigating - Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031318 Nov 4, 18:48 UTC Threat Intelligence (BrightCloud) - Sydney Software Maintenance scheduled on 4 November 2026 Completed - The scheduled maintenance has been completed. Nov 4, 21:46 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 15:00 UTC Scheduled - Threat Intelligence (BrightCloud) in the Sydney region will undergo software maintenance on 4 November 2026, from 15:00 to 19:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345529 Oct 28, 15:30 UTC IM4007384 and C2340292 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 4, 21:45 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 21:00 UTC Scheduled - OpenText Webspan Connect - Production https://connect.hubspan.net/mhui After 4 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Webspan Connect via HTTPS if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 5, 05:19 UTC IM4007554 C2339926 - Certificate Renewal Completed - The scheduled maintenance has been completed. Nov 4, 13:37 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 10:00 UTC Scheduled - Services affected: ANI Webservice, ANI WebTransfer, and ANI AS2 Biz - Production Impact: After 4 November 2026, customers and their trading partners may be unable to securely connect to the production ANI Webservice, ANI WebTransfer services, and SSL/TLS for ANI AS2 Biz service if the new certificate is not installed according to your local network/application processes. Please refer to the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Oct 9, 18:31 UTC Fax2Mail and Core Messaging - Email experienced processing delays Resolved - Fax2Mail and Core Messaging - Email experienced processing delays. Document backlogs have been cleared. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience. Tracking Number: IM4030606 Nov 4, 01:36 UTC Update - Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606 Nov 4, 01:04 UTC Update - Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606 Nov 4, 00:04 UTC Monitoring - Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606 Nov 3, 23:03 UTC Update - Fax2Mail and Core Messaging - Email are currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606 Nov 3, 22:39 UTC Investigating - Fax2Mail and Core Messaging - Email is currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606 Nov 3, 21:39 UTC Nov 3, 2026 Nov 2, 2026 Core Management Console Urgent Maintenance scheduled on 2 November 2026 Completed - The scheduled maintenance has been completed. Nov 2, 12:02 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 08:00 UTC Scheduled - Core Management Console will undergo urgent maintenance on 2 November 2026, from 08:00 to 11:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational. Tracking Number: C2346647 Oct 29, 20:05 UTC Nov 1, 2026 Rescheduled - C2327706 - Database Maintenance Completed - The scheduled maintenance has been completed. Nov 1, 19:58 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 16:00 UTC Scheduled - The database maintenance originally scheduled for 11 October 2026 from 16:00 to 18:00 GMT has been rescheduled to 1 November 2026, from 16:00 to 18:00 GMT. Services Affected: OpenText B2B Integration Essentials OpenText Trading Grid (Classic) Impact: Service will be unavailable during the first 2 hours of this timeframe. Customer Action: After the maintenance window, please verify your service(s) to ensure they are operating as expected. If you encounter any issues, contact your OpenText Support Team and reference the tracking number provided below. Oct 19, 18:05 UTC Urgent rescheduled Sydney AP10 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 19:55 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 14:01 UTC Scheduled - The infrastructure upgrade maintenance for Sydney AP10, originally scheduled for 25 October 2026, 14:00 to 18:00 UTC, has been urgently rescheduled to 1 November 2026, 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339275 Oct 28, 16:24 UTC Urgent rescheduled Tokyo JP12 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 19:51 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 14:01 UTC Scheduled - The infrastructure upgrade maintenance for Tokyo JP12, originally scheduled for 25 October 2026, from 14:00 to 18:00 UTC, has been urgently rescheduled to 1 November 2026, from 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339739 Oct 28, 17:01 UTC Urgent rescheduled Singapore SG20 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 19:46 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 14:00 UTC Scheduled - The infrastructure upgrade maintenance for Singapore SG20, originally scheduled for 25 October 2026, 14:00 to 18:00 UTC, has been urgently rescheduled to 1 November 2026, 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339227 Oct 28, 16:19 UTC Urgent rescheduled Oregon US24 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 12:39 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 09:02 UTC Scheduled - The infrastructure upgrade maintenance for Oregon US24, originally scheduled for 25 October 2026, from 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339509 Oct 28, 17:00 UTC Urgent rescheduled São Paulo BR14 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 12:38 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 09:00 UTC Scheduled - The infrastructure upgrade maintenance for São Paulo BR14, originally scheduled for 25 October 2026, 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339513 Oct 28, 16:16 UTC Urgent rescheduled Central CA16 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 12:37 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 09:01 UTC Scheduled - The infrastructure upgrade maintenance for Central CA16, originally scheduled for 25 October 2026, from 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339490 Oct 28, 17:00 UTC Urgent rescheduled Oregon US26 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 12:36 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 09:02 UTC Scheduled - The infrastructure upgrade maintenance for Oregon US26, originally scheduled for 25 October 2026, from 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339491 Oct 28, 17:00 UTC Urgent rescheduled Oregon US2 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 12:35 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 09:01 UTC Scheduled - The infrastructure upgrade maintenance for Oregon US2, originally scheduled for 25 October 2026, 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339495 Oct 28, 16:11 UTC Urgent rescheduled Frankfurt EU18 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 06:26 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 04:01 UTC Scheduled - The infrastructure upgrade maintenance for Frankfurt EU18, originally scheduled for 25 October 2026, from 04:00 to 08:00 UTC, has been urgently rescheduled to 1 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339483 Oct 28, 17:00 UTC Urgent rescheduled Frankfurt EU28 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 06:25 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 04:01 UTC Scheduled - The infrastructure upgrade maintenance for Frankfurt EU28, originally scheduled for 25 October 2026, 04:00 to 08:00 UTC, has been urgently rescheduled to 1 November 2026, 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339494 Oct 28, 16:05 UTC Urgent rescheduled Frankfurt EU38 Infrastructure Upgrade Maintenance scheduled for 1 November 2026 Completed - The scheduled maintenance has been completed. Nov 1, 06:23 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 04:00 UTC Scheduled - The infrastructure upgrade maintenance for Frankfurt EU38, originally scheduled for 25 October 2026, from 04:00 to 08:00 UTC, has been urgently rescheduled to 1 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339514 Oct 28, 17:00 UTC Rescheduled - C2326822 and C2326827 - Database Maintenance Completed - The scheduled maintenance has been completed. Nov 1, 06:21 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 02:00 UTC Scheduled - The database maintenance originally scheduled for 11 October 2026 from 02:00 to 06:00 GMT has been rescheduled to 1 November 2026, from 02:00 to 06:00 GMT Services Affected: OpenText Trading Grid (Classic) OpenText Trading Grid Messaging Service (TGMS) using WebSphere Message Query (MQ) Impact: Service will be unavailable during the first 2 hours of this timeframe. Customer Action: After the maintenance window, please verify your service(s) to ensure they are operating as expected. If you encounter any issues, contact your OpenText Support Team and reference the tracking numbers provided below. Oct 19, 20:05 UTC C2325654 - Rescheduled database maintenance Completed - The scheduled maintenance has been completed. Nov 1, 06:18 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 02:00 UTC Scheduled - The database maintenance scheduled for 25 October 2026, from 02:00 to 06:00 GMT, has been rescheduled to 1 November 2026, from 02:00 to 06:00 GMT. Services Affected: OpenText Trading Grid (Classic) Impact: Service may be degraded during this timeframe. Oct 26, 19:16 UTC Core Archive Europe DE (archive.de.opentext.cloud) Emergency Software Update Completed - The scheduled maintenance has been completed ahead of schedule. All systems and services are fully operational. We appreciate your patience and cooperation. Nov 1, 04:22 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 01:00 UTC Scheduled - Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe DE (archive.de.opentext.cloud) Maintenance Window: November 1, 2026 01:00 – 07:00 UTC Oct 27, 22:55 UTC Oct 31, 2026 No incidents reported. Oct 30, 2026 IM4004672 and C2335846 - Certificate Renewal Completed - The scheduled maintenance has been completed. Oct 30, 14:28 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 02:00 UTC Scheduled - OpenText Liaison DXP - Pre-Production https://tp.uat.liaison.com https://hubconsole.uat.liaison.com https://soi.uat.liaison.com https://ssoi.uat.liaison.com https://agc.uat.liaison.com After 30 October 2026, clients and their trading partners may be unable to securely connect to pre-production OpenText Liaison DXP services if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Sep 30, 08:06 UTC Core Share US Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 30, 06:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 04:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 5, 17:36 UTC Core Share US Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 30, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 04:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 15, 15:37 UTC IM4007359 and C2340291 - Certificate Renewal Completed - The scheduled maintenance has been completed. Oct 30, 03:13 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 20:00 UTC Scheduled - Services affected: OpenText Webspan FTPS - Pre-Production Impact: After 29 October 2026, customers and their trading partners may be unable to securely connect to the pre-production OpenText Webspan FTPS service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Sep 29, 18:02 UTC Oct 29, 2026 Core Share EU Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 29, 23:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 21:01 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 15, 15:36 UTC Core Share EU Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 29, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 21:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 5, 17:35 UTC Core Fax - CA and XM SendSecure - CA Network Maintenance scheduled for 29 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 14:02 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 00:00 UTC Scheduled - Core Fax - CA and XM SendSecure - CA will undergo network maintenance to deploy the latest 26.4 Core Fax release update on 29 October 2026, from 00:00 to 04:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2338273 Oct 9, 16:55 UTC Core Fax - US and XM SendSecure - US Network Maintenance scheduled for 29 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 14:02 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 00:01 UTC Scheduled - Core Fax - US and XM SendSecure - US will undergo network maintenance to deploy the latest 26.4 Core Fax release update on 29 October 2026, from 00:00 to 04:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2338275 Oct 9, 17:50 UTC Oregon US7 Infrastructure Upgrade Maintenance scheduled for 29 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 11:38 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 07:01 UTC Scheduled - Oregon US7 will undergo planned infrastructure upgrade maintenance on 29 October 2026, from 07:00 to 11:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2341733 Oct 16, 19:00 UTC Core Management Console Software Maintenance scheduled for 29 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 11:37 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 07:00 UTC Scheduled - Core Management Console will undergo software maintenance on 29 October 2026, from 07:00 to 10:00 UTC. Intermittent console access is expected to occur throughout this timeframe. Tracking Number: C2341483 Oct 20, 14:17 UTC Core Signature 26.4 deployment to CA and US Prod Completed - The scheduled maintenance has been completed. Oct 29, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 05:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 20, 17:39 UTC Enterprise Service Management Oregon US42 experienced intermittent service interruptions. Resolved - Enterprise Service Management Oregon US42 experienced intermittent service interruptions. The issue is now resolved. We appreciate your patience. Tracking Number: IM4026871 Oct 29, 08:36 UTC Core Share CA Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 29, 06:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:01 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 15, 15:34 UTC Core Share CA Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 29, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 5, 17:33 UTC Zix Customer Portal Interface - Customer Portal Software Maintenance scheduled for 29 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 03:36 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 03:00 UTC Scheduled - Zix Customer Portal Interface - Customer Portal will undergo software maintenance on 29 October 2026, from 03:00 to 05:00 UTC. The Customer Portal may experience periods of inaccessibility or degraded functionality during this timeframe. If you require immediate assistance, please contact our Support teams via phone at 888-576-4949 or via email to support@appriver.com Tracking Number: C2344938 Oct 26, 16:31 UTC Core Fax - EU and XM SendSecure - EU Network Maintenance scheduled for 28 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 02:41 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 18:00 UTC Scheduled - Core Fax - EU and XM SendSecure - EU will undergo network maintenance to deploy the latest 26.4 Core Fax release update on 28 October 2026, from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2338270 Oct 9, 16:50 UTC Core Fax - AU and XM SendSecure - AU Network Maintenance scheduled for 28 October 2026 Completed - The scheduled maintenance has been completed. Oct 29, 02:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 13:00 UTC Scheduled - Core Fax - AU and XM SendSecure - AU will undergo network maintenance to deploy the latest 26.4 Core Fax release update on 28 October 2026, from 13:00 to 17:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2338267 Oct 9, 16:45 UTC Oct 28, 2026 Core Signature 26.4 deployment to AU and EU Prod Completed - The scheduled maintenance has been completed. Oct 28, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 16:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 20, 17:37 UTC Core Share AU Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 28, 16:02 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 14:01 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 15, 15:31 UTC Core Share AU Software Release Deployment 26.4.1 Completed - The scheduled maintenance has been completed. Oct 28, 16:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 14:00 UTC Scheduled - We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur. Oct 5, 17:31 UTC Frankfurt EU3 Infrastructure Upgrade Maintenance scheduled for 28 October 2026 Completed - The scheduled maintenance has been completed. Oct 28, 05:19 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 04:00 UTC Scheduled - Frankfurt EU3 will undergo planned infrastructure upgrade maintenance on 28 October 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2339529 Oct 16, 15:05 UTC Incident History Powered by Atlassian Statuspage