OpenText

opentext.com

7 tracked vendors name OpenText as a subprocessor, including Jamf, ConnectWise and Forcepoint. We have not found a subprocessor list published by OpenText. We monitor 5 of its documents, which we last checked on Nov 11, 2026.

Subprocessors

None extracted.

Web TechnologiesCSV of OpenText's web technologies · Atom feed of OpenText's web technologies

OpenText's homepage made 101 requests to 15 domains, and 5 services controlled by another company.

Advertising (1): AmazonAnalytics (1): Google CloudCookie compliance (1): OneTrustOther (2): Form builders: Formulayt (formerly GatedContent.com); RUM: Akamai

5 third parties by category: Advertising 1Analytics 1Cookie compliance 1Other 2

Third parties 5 · 25 requests
Akamai Akamai mPulse 7% of the page's requests 7
OneTrust OneTrust 7% of the page's requests 7
Formulayt (formerly GatedContent.com) Formulayt 5% of the page's requests 5
Google Cloud Google Analytics Google Tag Manager 5% of the page's requests 5
Amazon Amazon Advertising <1% of the page's requests 1
First party 1 · 76 requests
OpenText Akamai Boomerang Bootstrap 4.6.0 HSTS Microsoft Clarity Open Graph jQuery 3.6.0 75% of the page's requests 76

4 tracked companies loaded by the homepage are not in OpenText's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (7)CSV of the companies listing OpenText · Atom feed of the companies listing OpenText

7 companies
  • ConnectWise connectwise.com Anti-virus and cybersecurity service; Provides anti-virus and internet security for consumers and businesses
  • Duocircle duocircle.com
  • Elemica elemica.com Translation Service Provider
  • Forcepoint forcepoint.com information management software
  • Identity Automation identityautomation.com SIEM service
  • Jamf jamf.com SIEM service
  • OPSWAT opswat.com Webroot is one of the engines OPSWAT uses for processing the IP addresses of our MetaDefender Cloud users for URL/IP reputation.

Service statusCSV of OpenText's status page incidents · Atom feed of OpenText's status page incidents

  • major The status page says: Partial System Outage · Enterprise Service Management: major outage
Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: 1 incident (1 minor)Aug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 critical)Aug 27: no incident reportedAug 28: 2 incidents (2 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 no impact stated)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 minor)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 2 incidents (2 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 minor)Sep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: no incident reportedSep 25: 1 incident (1 no impact stated)Sep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: 1 incident (1 major)Oct 2: 1 incident (1 no impact stated)Oct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: 1 incident (1 minor)Oct 8: 3 incidents (1 major, 2 minor)Oct 9: 1 incident (1 minor)Oct 10: no incident reportedOct 11: no incident reportedOct 12: 2 incidents (2 no impact stated)Oct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: 2 incidents (2 minor)Oct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 no impact stated)Oct 20: no incident reportedOct 21: 2 incidents (2 critical)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 no impact stated)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: 1 incident (1 minor)Nov 4: 1 incident (1 major)Nov 5: 2 incidents (2 minor)Nov 6: 1 incident (1 minor)Nov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: 1 incident (1 major)Nov 11: 1 incident (1 major)

90 days agotoday

  • 38 incidents in 90 days
  • 8 major or critical
  • 3 h 16 min typical time to resolve
  • 5 days longest major
BeganIncidentImpactLasted
Cloud Fax services experienced service interruptionminor55 days
Zix Encryption Services - ZixPortal - Sporadic Issues with receiving OTPno impact stated50 days
Core Europe (Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors were unavailablemajor2 h 43 min
Core EDR/MDR was experiencing experiencing login issuesmajor17 min
Core EDR/MDR was experiencing an issue with workflows and alerts processing.minor11 h 7 min
Zix Encryption Services - Email Message Privacy (EMP) Experiencing Connectivity Issuesminor2 h 7 min
Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issueminor2 h 40 min
Zix - Hosted Exchange - Some users may not be able to connnect or access OWAmajor3 h 24 min

Incidents per month

0 20 40 Dec 2025: 11 incidents (2 critical, 3 major, 5 minor, 1 no impact stated) · typical time to resolve 3 h 17 min Jan 2026: 15 incidents (1 critical, 1 major, 6 minor, 7 no impact stated) · typical time to resolve 8 h 59 min Feb 2026: 18 incidents (2 critical, 12 minor, 4 no impact stated) · typical time to resolve 5 h 8 min Mar 2026: 16 incidents (3 critical, 2 major, 7 minor, 4 no impact stated) · typical time to resolve 3 h 51 min Apr 2026: 17 incidents (2 critical, 1 major, 10 minor, 4 no impact stated) · typical time to resolve 4 h 20 min May 2026: 21 incidents (2 critical, 3 major, 9 minor, 7 no impact stated) · typical time to resolve 4 h 4 min Jun 2026: 33 incidents (1 critical, 5 major, 19 minor, 8 no impact stated) · typical time to resolve 6 h 30 min Jul 2026: 26 incidents (2 critical, 6 major, 13 minor, 5 no impact stated) · typical time to resolve 3 h 53 min Aug 2026: 13 incidents (1 critical, 1 major, 8 minor, 3 no impact stated) · typical time to resolve 17 h 12 min Sep 2026: 8 incidents (7 minor, 1 no impact stated) · typical time to resolve 2 h 19 min Oct 2026: 15 incidents (2 critical, 2 major, 6 minor, 5 no impact stated) · typical time to resolve 3 h 19 min Nov 2026: 7 incidents (3 major, 4 minor) · typical time to resolve 2 h 43 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Core Content Management1
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText1
Core EDR/MDR1

As OpenText's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV of OpenText's changes · Atom feed of OpenText's changes

None since tracking began.

Rating badge for OpenText's site

OpenText transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/opentext"><img src="https://thirdpartyindex.com/badge/opentext.svg" alt="OpenText transparency rating on Third Party Index" height="20"></a>
[![OpenText transparency rating on Third Party Index](https://thirdpartyindex.com/badge/opentext.svg)](https://thirdpartyindex.com/vendors/opentext)