Snapshot 252658
Raw (normalized text)
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"body": "As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance on the database supporting our RUM artifacts pipeline.\n\nRegions: All regions\n\nStart Time: Tuesday, September 22, 2026, 08:00 UTC\nScheduled Duration: Approximately 4 hours\n\nPotentially Affected Components: RUM artifacts ingestion and processing (source maps, React Native source maps, dSYM files, ProGuard files, Dart symbols)\n\nExpected Impact: During the maintenance window, newly uploaded RUM artifacts will be buffered, and their ingestion and processing will be delayed. RUM data collection, error monitoring, and querying of already-processed artifacts are not affected and continue to operate as normal.\n\nRecovery is automatic once the maintenance completes - buffered artifacts will be processed and catch up shortly after the window ends. No data loss is expected and no action is required on your part.\n\nOur engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.",
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{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-17T15:00:07.967Z",
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{
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-17T14:00:12.840Z",
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"body": "As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance to upgrade our central database infrastructure.\n\nRegions:\nEU1 (coralogix.com)\nEU2 (eu2.coralogix.com)\n\nStart Time: Thursday, September 17, 2026, 15:00 UTC\nScheduled Duration: Approximately 30 minutes (the change itself is expected to take around 15 minutes)\n\nPotentially Affected Components: alert configuration in the UI\n\nExpected Impact:\nDuring the maintenance window, creating, modifying or deleting alert definitions in the UI may return errors. Alerts that are already defined are not affected and continue to evaluate and fire as normal.\n\nRecovery is automatic once the upgrade completes. You may notice a short delay in configuration changes being applied immediately afterwards. No data loss is expected and no action is required on your part.\n\nOur engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.",
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],
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{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-16T15:00:08.054Z",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance to upgrade our central database infrastructure.\n\nRegions:\nEU1 (coralogix.com)\nEU2 (eu2.coralogix.com)\n\nStart Time: Wednesday, September 16, 2026, 15:00 UTC\nScheduled Duration: Approximately 30 minutes (the change itself is expected to take around 15 minutes)\n\nPotentially Affected Components: alert configuration in the UI\n\nExpected Impact:\nDuring the maintenance window, creating, modifying or deleting alert definitions in the UI may return errors. Alerts that are already defined are not affected and continue to evaluate and fire as normal.\n\nRecovery is automatic once the upgrade completes. You may notice a short delay in configuration changes being applied immediately afterwards. No data loss is expected and no action is required on your part.\n\nOur engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.",
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],
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}
],
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{
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}
],
"body": "This incident has been resolved.",
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{
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],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-14T20:11:00.070Z",
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"id": "rh2zw0hzy9kk",
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},
{
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}
],
"body": "Our team is currently investigating an issue causing log alert delays in the AP2 region. Should you have any questions or require further assistance, please contact us via live chat or email at support@coralogix.com.",
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