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Skip to navigationSkip to main content Subprocessors Amazon Web Services • Cloud hosting and infrastructure EU (Ireland) and Australia (Sydney) AWS provides the cloud infrastructure for the T-Pro platform, including compute, storage, networking and database services. Production data is hosted in the AWS region approved for each deployment. The standard environment for the UK, Ireland and EU is eu-west-1 (Ireland) and the standard environment for Australia and New Zealand is ap-southeast-2 (Sydney). Amazon Bedrock, an AWS service, provides the generative AI inference used by T-Pro Scribe. The model runs within AWS in the approved region. Prompts and outputs are not shared with the model provider and are not used to train their models. Data is encrypted in transit using TLS and at rest using AES-256 with keys managed in AWS KMS. HubSpot • CRM and Marketing EU HubSpot is T-Pro’s customer relationship management and marketing platform. It holds business contact details for customers, prospects and partners, along with records of commercial correspondence. HubSpot is not part of the clinical processing path. Patient clinical content is not stored in HubSpot. Microsoft • Collaboration and Productivity EU (Ireland) Microsoft 365 provides T-Pro’s email, document storage, and Teams collaboration. It is used for corporate communication, internal documentation and customer correspondence, including support and account management. Microsoft 365 is not part of the clinical processing path and is not used as a store for patient clinical records. Access is controlled by role, protected with multi-factor authentication, and logged. ClickHouse • Reporting and analytics EU (Ireland) ClickHouse Cloud hosts T-Pro’s reporting and analytics database. Selected reporting fields, including identifiers and workflow metadata, are replicated from the production platform so customers and T-Pro can report on documentation volumes, turnaround and system performance. Clinical transcription text and NLP content are not replicated to ClickHouse under the current implementation. Data is encrypted in transit and at rest, and deletions in the source platform propagate to ClickHouse so that removed records are not retained in the analytics copy. 1-4 of 4 results Showresults per page All subprocessors Amazon Web Services AWS provides the cloud infrastructure for the T-Pro platform, including compute, storage, networking and database services. Production data is hosted in the AWS region approved for each deployment. The standard environment for the UK, Ireland and EU is eu-west-1 (Ireland) and the standard environment for Australia and New Zealand is ap-southeast-2 (Sydney). Amazon Bedrock, an AWS service, provides the generative AI inference used by T-Pro Scribe. The model runs within AWS in the approved region. Prompts and outputs are not shared with the model provider and are not used to train their models. Data is encrypted in transit using TLS and at rest using AES-256 with keys managed in AWS KMS. Cloud hosting and infrastructure EU (Ireland) and Australia (Sydney) aws.amazon.com HubSpot HubSpot is T-Pro’s customer relationship management and marketing platform. It holds business contact details for customers, prospects and partners, along with records of commercial correspondence. HubSpot is not part of the clinical processing path. Patient clinical content is not stored in HubSpot. CRM and Marketing EU https://hubspot.com Microsoft Microsoft 365 provides T-Pro’s email, document storage, and Teams collaboration. It is used for corporate communication, internal documentation and customer correspondence, including support and account management. Microsoft 365 is not part of the clinical processing path and is not used as a store for patient clinical records. Access is controlled by role, protected with multi-factor authentication, and logged. Collaboration and Productivity EU (Ireland) ClickHouse ClickHouse Cloud hosts T-Pro’s reporting and analytics database. Selected reporting fields, including identifiers and workflow metadata, are replicated from the production platform so customers and T-Pro can report on documentation volumes, turnaround and system performance. Clinical transcription text and NLP content are not replicated to ClickHouse under the current implementation. Data is encrypted in transit and at rest, and deletions in the source platform propagate to ClickHouse so that removed records are not retained in the analytics copy. Reporting and analytics EU (Ireland) clickhouse.com