Snapshot 255809
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Scripts and page chrome removed; this is what change detection compares.
Information Current status in effect for 20 days, 20 hours, 19 minutes, and 29 seconds. Event Types Normal Information Investigating Monitoring Identified Performance Issue Service outage Maintenance Service Status Americas EMEA APAC Work Calling Normal Inbound Normal Outbound Normal Endpoints Normal WorkM (VOM) Normal WorkD (VOD) Normal Deskphones Normal Meet Normal SSO Normal Fax Normal Physical Fax Normal WorkD and WorkM Fax Normal Messaging/Team Chat Normal SMS Normal Service portals Normal Admin Console (AC) Normal Partner Xchange Normal 8x8 Website Information Contact Center Normal Contact Center US1 Normal NA1 Normal NA2 Normal NA3 Normal NA4 Normal NA5 Normal NA6 Normal NA11 Normal NA12 Normal NA13 Normal NA14 Normal NA15 Normal NA16 Normal SB1 Normal Contact Center US2 Normal NA7 Normal NA8 Normal NA9 Normal NA10 Normal NA17 Normal NA18 Normal NA19 Normal NA20 Normal NA27 Normal NA28 Normal NA29 Normal NA37 Normal NA38 Normal NA30 Normal NA39 Normal Contact Center ON1 Normal BC1 Normal BC2 Normal BC3 Normal Contact Center SK1 Normal CA1 Normal CA2 Normal NA37 Normal NA38 Normal Contact Center Login Authentication Services and Administration Portal Normal JaaS Normal Analytics Normal SIP Trunking Normal All Other Services Normal Work Calling Normal Inbound Normal Outbound Normal Endpoints Normal WorkD (VOD) Normal WorkM (VOM) Normal Deskphones Normal Meet Normal SSO Normal Fax Normal Physical Fax Normal WorkD and WorkM Fax Normal Messaging/Team Chat Normal SMS Normal Service portals Normal Pay-As-You-Go Normal Partner Xchange Normal Admin Console (AC) Normal 8x8 Website Information Contact Center Normal Contact Center UK2 Normal EU2 Normal EU3 Normal Contact Center LH1 Normal EU21 Normal Contact Center UK3 Normal EU4 Normal EU14 Normal EU13 Normal EU12 Normal EU11 Normal EU10 Normal EU5 Normal EU6 Normal EU7 Normal EU8 Normal EU9 Normal Contact Center PA1 Normal EU31 Normal Contact Center Login Authentication Services and Administration Portal Normal JaaS Normal Analytics Normal SIP Trunking Normal ISP connectivity Partners Normal Amatis Normal Daisy Normal GTT/Interoute Normal Virtual1 Normal All Other Services Normal Work Calling Normal Inbound Normal Outbound Normal Endpoints Normal WorkD (VOD) Normal WorkM (VOM) Normal Deskphones Normal Meet Normal SSO Normal Fax Normal Physical Fax Normal WorkD and WorkM Fax Normal Messaging/Team Chat Normal SMS Normal Service portals Normal Admin Console (AC) Normal 8x8 Website Information Contact Center Normal Contact Center HK1 Normal AP1 Normal Contact Center SY1 Normal AU1 Normal Contact Center Login Authentication Services and Administration Portal Normal JaaS Normal Analytics Normal SIP Trunking Normal All Other Services Normal History Grid Americas EMEA APAC 2026-11-11T08:00:00.0000000Z 2026-11-10T08:00:00.0000000Z 2026-11-09T08:00:00.0000000Z 2026-11-08T08:00:00.0000000Z 2026-11-07T08:00:00.0000000Z 2026-11-06T08:00:00.0000000Z 2026-11-05T08:00:00.0000000Z Work Calling Inbound Outbound Endpoints WorkM (VOM) WorkD (VOD) Deskphones Meet SSO Fax Physical Fax WorkD and WorkM Fax Messaging/Team Chat SMS Service portals Admin Console (AC) Partner Xchange 8x8 Website Contact Center Contact Center US1 NA1 NA2 NA3 NA4 NA5 NA6 NA11 NA12 NA13 NA14 NA15 NA16 SB1 Contact Center US2 NA7 NA8 NA9 NA10 NA17 NA18 NA19 NA20 NA27 NA28 NA29 NA37 NA38 NA30 NA39 Contact Center ON1 BC1 BC2 BC3 Contact Center SK1 CA1 CA2 NA37 NA38 Contact Center Login Authentication Services and Administration Portal JaaS Analytics SIP Trunking All Other Services 2026-11-11T08:00:00.0000000Z 2026-11-10T08:00:00.0000000Z 2026-11-09T08:00:00.0000000Z 2026-11-08T08:00:00.0000000Z 2026-11-07T08:00:00.0000000Z 2026-11-06T08:00:00.0000000Z 2026-11-05T08:00:00.0000000Z Work Calling Inbound Outbound Endpoints WorkD (VOD) WorkM (VOM) Deskphones Meet SSO Fax Physical Fax WorkD and WorkM Fax Messaging/Team Chat SMS Service portals Pay-As-You-Go Admin Console (AC) Partner Xchange 8x8 Website Contact Center Contact Center UK2 EU2 EU3 Contact Center LH1 EU21 Contact Center UK3 EU4 EU14 EU13 EU12 EU11 EU10 EU5 EU6 EU7 EU8 EU9 Contact Center PA1 EU31 Contact Center Login Authentication Services and Administration Portal JaaS Analytics SIP Trunking ISP connectivity Partners Amatis Daisy GTT/Interoute Virtual1 All Other Services 2026-11-11T08:00:00.0000000Z 2026-11-10T08:00:00.0000000Z 2026-11-09T08:00:00.0000000Z 2026-11-08T08:00:00.0000000Z 2026-11-07T08:00:00.0000000Z 2026-11-06T08:00:00.0000000Z 2026-11-05T08:00:00.0000000Z Work Calling Inbound Outbound Endpoints WorkD (VOD) WorkM (VOM) Deskphones Meet SSO Fax Physical Fax WorkD and WorkM Fax Messaging/Team Chat SMS Service portals Admin Console (AC) 8x8 Website Contact Center Contact Center HK1 AP1 Contact Center SY1 AU1 Contact Center Login Authentication Services and Administration Portal JaaS Analytics SIP Trunking All Other Services Recent Incidents (Last 24 hrs) 11/10/2026 8x8 Email channels not pulling emails 2026-11-10T10:05:00.0000000Z EMEA Contact Center Contact Center UK2 Contact Center LH1 Contact Center UK3 Contact Center PA1 Contact Center Login Authentication Services and Administration Portal EU2 EU4 EU3 EU21 EU14 EU31 EU13 EU12 EU11 EU10 EU5 EU6 EU7 EU8 EU9 2026-11-10T10:05:00.0000000Z 8x8 Is currently investigating an issue where emails are not being distributed into their channels . We are working on resolving the issue and updates will be provided as they become available. 2026-11-10T10:19:00.0000000Z 8x8 has identified the issue causing emails to not be distributed into their channels. We are working to resolve this issue and updates will be provided as they become available. 2026-11-10T10:35:00.0000000Z 8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 2026-11-10T10:50:00.0000000Z We are doing our very best to get the issue that is impacting email channels resolved as a matter of priority and we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. 2026-11-10T10:58:00.0000000Z 8x8 has resolved the issue impacting email channels and now emails are being successfully distributed. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 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