8x8
8x8 declares 25 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026. 2 tracked vendors name 8x8 as a subprocessor, including Korn Ferry and Whova.
Subprocessors CSV of 8x8's subprocessors · Atom feed of 8x8's subprocessors DORA draft CSV of 8x8's subprocessors as declared by 8x8 what's this? ·
25 third parties, 1 affiliate.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Alchemer LLC | CPAAS; End user surveys [User does not have to respond to surveys and then the sub processor will not be used.] | USA | |
| Amazon Web Services, Inc | All data processed in 8x8 microservices, including long term call and screen recording storage.; Cloud Service Provider | USA, Canada, Brazil, UK, EU, Singapore, Australia | |
| Amplitude, Inc. | Software Provider [as a Service Provider] | USA | |
| Anthropic AI | AI Studio AI Model Provider; One of the underlying AI models for AI Studio | USA | |
| Calabrio (Teleopti) | Software Provider [as a Service Provider]; User stats [This sub processor is only used if WFM is ordered] | USA, EU, China | |
| Cloudflare | AI Studio Cloud Infrastructure; Content delivery network (CDN) and network/application security provider. | USA | |
| Cognigy GmbH | ICA: Intelligent Customer Assistant. Automated chatbots and flows [This sub processor is only used when a customer purchases the ICA service]; Software Provider [as a Service Provider] | EU | |
| Creovai | AI-powered software suite that provides real-time agent guidance and post-conversation analytics to contact center teams, aiming to improve customer and agent experiences.; Software Provider [as a Service Provider] | USA, Europe, Latin America | |
| Cronofy Limited | Software Provider [as a Service Provider]; User Calendars \-[This sub processor is only used if an end user deliberately selects “calendar sync” inside the 8x8 Work App, and confirms they wish to share data with Cronofy] | USA, EU | |
| Deepgram AI | AI Studio Voice and Telephony; Speech-to-text (ASR) and voice-intelligence provider. | USA | |
| Descope | CPAAS; For CPAAS users only, Login/Email and password stored and processed in the US. For MFA the user’s mobile number also stored. | USA | |
| Dstny (Qunifi Limited) | Microsoft Teams media integration [This sub processor is only used if MS Teams integration is used]; Software Provider [as a Service Provider] | USA, UK, Australia | |
| ElevenLabs AI | AI Studio AI Model Provider; One of the underlying AI models for AI Studio | USA | |
AI Studio AI Model Provider; Natural Language Processing (sold as Virtual Agent), client UI stats (Data where 8x8 is a Controller). Google’s Cloud Platform (GCP) is also used to host the CPaas messaging; One of the underlying AI models for AI Studio; Software Provider [as a Service Provider] | USA | ||
| Inference (part of Five9) | Any PII passed on media in IVR. Biometrics processing is performed in Amazon Web Services in Europe (Ireland). NOTE: You can turn off utterance storage in Node Settings. [This sub processor is only used if Intelligent IVR is ordered]; Software Provider [as a Service Provider] | USA | |
| Microsoft Power BI | CPAAS | USA | |
| Movate | Outsourced service for 8x8's global tier 1 technical support; Support Service Provider | Costa Rica | |
| OpenAI AI | AI Studio AI Model Provider; One of the underlying AI models for AI Studio | USA | |
| Oracle America, Inc. (Oracle Cloud Infrastructure) | Cloud Service Provider; Full stack deployments in various regions, including data processor storage in the same region as the customer is deployed. | USA, Canada, Brazil, UK, EU, India, Australia | |
| PCIPAL | PCI Card data [This sub processor is only used if Securepay is ordered]; Software Provider [as a Service Provider] | USA, UK | |
| SpaceXAI AI | AI Studio AI Model Provider; One of the underlying AI models for AI Studio | USA | |
| SpinSci | EHR integrations to products such as Epic and Athena | Software Provider [as a Service Provider] | |
| Sutherland Global Services | Outsourced service for 8x8's global tier 1 support; Support Service Provider | Philippines | |
| Verint | Verint® Monet Workforce Management is an affordable, easy-to-use contact center software solution that optimizes employee forecasting and scheduling. It can free you from the limitations of scheduling spreadsheets and help you tackle the two biggest contact center challenges: meeting service levels and controlling costs. | Software Provider [as a Service Provider] | |
| Voximplant | AI Studio Voice and Telephony; Voice/CPaaS and voice-AI orchestration infrastructure. | USA |
Web TechnologiesCSV of 8x8's web technologies · Atom feed of 8x8's web technologies
8x8's homepage made 227 requests to 32 domains, 20 services controlled by another company, and 3 domains not identified.
20 third parties by category: Advertising 6Analytics 5Marketing automation 2Live chat 1CDN 1Other 5
Third parties 20 · 119 requests
Qualified.com, Inc. Qualified 14
6Sense Insights, Inc. 6sense 13
Reddit, Inc. Reddit Ads 2
TechTarget, Inc. TechTarget 2
Unknown 3 · 4 requests
dpmsrv.com4u5psrpmhi.execute-api.us-east-1.amazonaws.comdytzfsedsvijt.cloudfront.net
First party 1 · 104 requests
8x8 AdRoll CMP System HSTS HockeyStack LottieFiles Lucide Next.js 16.4.2 Next.js App Router Open Graph Priority Hints React Sentry Turbopack Vercel Vercel Analytics Vercel Speed Insights 1.3.1 Webpack core-js 3.32.2 104
12 tracked companies loaded by the homepage are not in 8x8's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (2)CSV of the companies listing 8x8 · Atom feed of the companies listing 8x8
Korn Ferry kornferry.com
Whova whova.com Video Conferencing Software
ComplianceCSV of 8x8's compliance · Atom feed of 8x8's compliance
- Certified
- Says it complies with
Certifications as 8x8's trust center lists them; reports are usually shared on request (evidence)
Incidents reported by 8x8's subprocessorsCSV of incidents reported by vendors 8x8 lists · Atom feed of incidents reported by vendors 8x8 lists
92 reported incidents in the last 30 days, by 6 of the vendors 8x8 lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that 8x8 was involved.
And 67 more. All of them: CSV · Who is around them.
Federal contractsCSV of 8x8's federal contracts · Atom feed of 8x8's federal contracts
By funding agency. UEI MEJNRFRH8567 · checked Nov 5, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| International Boundary and Water Commission: U.S.-Mexico Department of State | 13 | $1.2M | — | — | 2012–2026 |
| Department of the Army Department of Defense | 2 | $16.9K | — | — | 2007–2018 |
| Department of the Navy Department of Defense | 2 | $10.3K | — | — | 2019–2021 |
| Drug Enforcement Administration Department of Justice | 2 | $7.6K | — | — | 2009–2011 |
| Office of the Under Secretary for Management Department of Homeland Security | 1 | $7.3K | — | — | 2017–2022 |
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
ChangesCSV of 8x8's changes · Atom feed of 8x8's changes
See the list as we read it on any date: Time machine
None since tracking began.
Rating badge for 8x8's site
It updates with the rating.
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