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Subscribe to UpdatesSubscribe All Systems Operational About This Site Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution. If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/). Blackbaud.com Operational Blackbaud.com Operational Support Operational Blackbaud ID Operational Blackbaud Customer Success Operational Blackbaud University (learn.blackbaud.com) Operational Blackbaud Altru® Operational Blackbaud Analytics Operational Blackbaud Award Management™ Operational Blackbaud CRM™ Operational Blackbaud Education Management Solutions Operational Blackbaud School Website System™ Operational Blackbaud Enrollment Management System™ Operational Blackbaud Learning Management System Operational Blackbaud Student Information System™ Operational Core Functionality Operational School API Operational Blackbaud Billing Management™ Operational Blackbaud eTapestry® Operational Blackbaud Financial Aid Management™ Operational Blackbaud Financial Edge NXT® Operational Accounts Payable API Operational Financial Edge NXT Operational General Ledger API Operational Statistical Unit API Operational Treasury API Operational Blackbaud Fundraiser Performance Management™ Operational Blackbaud Fundraiser Performance Management™ Operational FPM Data Integration Operational Blackbaud Giving Search™ Operational Blackbaud Grantmaking™ Operational Blackbaud Grantmaking™ Operational Blackbaud Outcomes™ Operational Blackbaud Guided Fundraising™ Operational Blackbaud Impact Edge™ Operational Blackbaud Internet Solutions™ Operational Blackbaud Luminate Online® Operational Luminate CMS Operational Luminate Integration Operational Blackbaud Luminate Online® Operational Luminate WebServices Operational Team Raiser Operational Blackbaud Merchant Services™ Operational Blackbaud Merchant Services™ Operational Blackbaud MobilePay™ Operational Payments API Operational Blackbaud MobilePay Terminal™ Operational Blackbaud NetCommunity™ Operational Blackbaud Online Express™ Operational Blackbaud Online Express™ Operational Blackbaud Raiser's Edge NXT® Operational Communication Preference API (Beta) Operational Constituent API Operational Fundraising API Operational Gift API Operational Online Registration Service (Beta) Operational Opportunity API Operational Raiser's Edge NXT® Operational List API (Beta) Operational Email Marketing Operational Prospect Insights Operational Development Agent Operational Blackbaud Stewardship Management™ Operational Blackbaud Tuition Management™ Operational Blackbaud Website Package Operational Blackbaud Direct Marketing™ Operational donorCentrics® Operational Email Services Operational Financial Edge® Operational Giving Checkout® Operational Giving Checkout® (US) Operational Giving Checkout® (UK) Operational Grateful Patient Solution Operational JustGiving® from Blackbaud® Operational MobileMission™ Operational OmniPoint™ Operational Payment Services Operational Raiser's Edge® Operational ResearchPoint™ Operational WealthPoint® Operational YourCause® Operational YourCause® CSRconnect® Operational YourCause® GrantsConnect® Operational YourCause® Blackbaud Verified Network Operational YourCause® Impact Edge Operational DonorCentral® NXT Operational Online Giving Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Nov 11, 2026 Active Issue Alert – JustGiving® from Blackbaud - 000702191 Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Nov 11, 09:29 EST Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Nov 11, 08:24 EST Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Nov 11, 07:43 EST Nov 10, 2026 No incidents reported. Nov 9, 2026 Active Issue Alert – Financial Edge NXT - #000701854 Resolved - This incident has been resolved. Nov 9, 14:18 EST Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Nov 9, 13:02 EST Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 Active Issue Alert – Luminate Online - #000701596 Resolved - An issue causing intermittent SFTP connection errors for a subset of customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Nov 6, 13:28 EST Investigating - Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Nov 6, 12:05 EST Nov 5, 2026 Active Issue Alert – Blackbaud Tuition Management - #000701382 Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Nov 5, 14:46 EST Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Nov 5, 13:57 EST Nov 4, 2026 No incidents reported. Nov 3, 2026 Active Issue Alert – Blackbaud Altru® - #000700808 Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Nov 3, 09:37 EST Identified - We have identified an issue impacting a subset of our customers who are unable to access or login to their websites. Our engineers have successfully diagnosed the cause, and we are working to restore access to impacted sites. Please continue to reference this page for updates. Nov 3, 08:59 EST Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Nov 3, 08:50 EST Nov 2, 2026 Active Issue Alert – Altru - #000700586 Resolved - This incident has been resolved. Nov 2, 16:29 EST Monitoring - We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates. Nov 2, 10:36 EST Identified - We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. Nov 2, 10:10 EST Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 Active Issue Alert – Blackbaud Luminate Online - 000700183 Resolved - This incident has been resolved. Oct 29, 15:59 EDT Monitoring - Our engineers have implemented a change to mitigate this issue. We will continue to monitor. Please continue to reference this page for updates. Oct 29, 12:56 EDT Update - Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Oct 29, 12:22 EDT Investigating - Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Oct 29, 11:42 EDT Active Issue Alert – Raiser's Edge NXT - 000699655 Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Oct 29, 10:12 EDT Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be tomorrow morning (10/29) at 10:00 AM ET. Oct 28, 17:00 EDT Identified - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be at 5:00 PM ET. Oct 28, 13:34 EDT Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 2:00 PM ET. Oct 28, 09:15 EDT Update - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 10:00 AM ET on 10/28. Oct 27, 15:11 EDT Monitoring - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET. Oct 27, 11:00 EDT Investigating - We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Oct 27, 10:35 EDT Oct 28, 2026 Incident History Powered by Atlassian Statuspage