Blackbaud
Certifications and attestations: SOC 1 Type IISOC 2 Type IIPCI DSSStateRAMPTX-RAMPCSA STAR
Says it complies with: HIPAA, GDPR
Certifications as listed on Blackbaud's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 0 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | 5 / 5 | |
| Pages still reachable | 8 / 8 | |
| Total | 75 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Blackbaud's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/blackbaud"><img src="https://thirdpartyindex.com/badge/blackbaud.svg" alt="Blackbaud transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/blackbaud)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center conveyor | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot | ||
| Security advisories | snapshot |
Subprocessors
78 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Accertify Inc. | United States | ||
| Amazon.com, Inc. | United States | ||
| Amazon Web Services EMEA SARL | Luxembourg; United Kingdom | ||
| Anchor Computer Inc | United States | ||
| Bird (fka MessageBird fka Sparkpost) | United States | ||
| Braintree | United Kingdom | ||
| Brightvine | United States | ||
| Broadcom | United States | ||
| Buzzacott Computer Services Ltd | United Kingdom | ||
| Canada Helps | Canada | ||
| Cause and Solution Inc | United States | ||
| Chairiteis Aid Foundation America | United States | ||
| Charities Trust | United Kingdom | ||
| Checkout Ltd | United Kingdom | ||
| Customer Care Measurement & Consulting | United States | ||
| CyberSource Corp | United States | ||
| The Data Group | United States | ||
| Databricks | United States | ||
| Deel, Inc. | India | ||
| Diligent | United States | ||
| DonorSearch | United States | ||
| Element Critical | United States | ||
| Equinix Inc | United States | ||
| Experian | United States | ||
| Expovision | United States | ||
| Fastly, Inc. | United States | ||
| Fidelity Information Services - FIS Global | United States | ||
| Finrea | Australia | ||
| Five9 Inc | United States | ||
| FlatFile Blackbaud Guided Fundraising™ | United States | ||
| Fortanix | United States | ||
| FUNDACIÓN MONTE DE PIEDAD, I.A.P. | Mexico | ||
| Giact Systems LLC | United States | ||
| The Giving Block Holdings, LLC | United Kingdom | ||
| GlobalGiving Foundation, Inc | United States | ||
| GoCardless Ltd. | United Kingdom | ||
| GoodData Corporation | United States | ||
| Haus des Stiftens | Germany | ||
| HEPdata | United States | ||
| Hound Technology, Inc. | United States | ||
| IcebergIQ | Canada | ||
| Interactions | United States | ||
| Lead Intelligence | United States | ||
| Level 3 Communications LLC | United States | ||
| LiveRamp | United States | ||
| Logshero LTD | Israel | ||
| LSEG | United Kingdom | ||
| Matik | United States | ||
| MaxMind Inc | United States | ||
| Megaport | United States | ||
| Merge | United States | ||
| Microsoft Corporation | United States | ||
| Mixpanel Inc | United States | ||
| Movable Ink | United Kingdom | ||
| Nagarro Inc | India | ||
| Nasuni (Sirius Computer Solutions) | United States | ||
| NPact (FKA Fusion Laboratories Inc) | United States | ||
| One More Cloud, Inc. | United States | ||
| Onfido | United Kingdom | ||
| Paramount Technologies, Inc. (PairSoft) | United States | ||
| PayPal | United States | ||
| Protiviti Inc | United States | ||
| Quantiv Ltd | United Kingdom | ||
| Regulus Group (Exela Technologies, XBP Global Holdings) | United States | ||
| Rubrik | United States | ||
| SBI | United States | ||
| Splunk Inc. | United States | ||
| Stripe, Inc. | United States | ||
| Syskit | United Kingdom | ||
| TAVUS | United States | ||
| Teleperformance | Costa Rica | ||
| Temporal.io | United States | ||
| TransUnion International UK Limited | United Kingdom | ||
| Twilio Inc. | United States | ||
| Web Scale | United States | ||
| Xactus | United States | ||
| Zeta Global (FKA Marigold, Selligent) | United States | ||
| Zuri Group | United States |
Service status
10 incidents in the last 11 days (4 major or critical, 5 minor, 1 with no stated impact) · typically resolved in 2 h 6 min · longest major: 2 h 8 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Active Issue Alert – Blackbaud Altru - 000694902 | minor | 1 h 5 min evidence | |
| Active Issue Alert – JustGiving® from Blackbaud - #000694432 | minor | 2 h 11 min evidence | |
| Active Issue Alert – Luminate Online - #000694368 | major | 2 h 6 min evidence | |
| Active Issue Alert – School API - #000694246 | major | 2 h 8 min evidence | |
| Active Issue Alert – Raisers Edge RENXT- 000693965 | none | 2 h 12 min evidence | |
| Active Issue Alert – Blackbaud Grantmaking™ - #000693959 | minor | 30 h 18 min evidence | |
| Active Issue Alert – Blackbaud Grantmaking™ - #000693948 | minor | 45 min evidence | |
| Active Issue Alert – Blackbaud.com - #000693572 | major | 15 min evidence |
As Blackbaud's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.