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Subscribe to UpdatesSubscribe All Systems Operational Freeway Operational Token Services Operational FreedomPay Tokenization Operational OneTimeUse Tokenization API Operational Payment Information Proxy Service Operational TADA Hosted Tokenization and Detokenization Operational Visa Network Tokenization Operational Worldpay Credentials Management Platform (CMP) Operational Worldpay WPG Tokenization Operational eCommerce Services Operational Hosted Payment Controls Operational Hosted Payment Link Operational Hosted Payment Page Operational HPX Operational Shopify Adapter API Operational 3D Secure Providers Operational MasterCard Payment Gateway Services (MPGS) Operational Visa Cardinal Commerce 3D Secure Operational Fraud Detection Providers Operational Accertify Operational Kount Operational Dynamic Currency Conversion (DCC) Providers Operational FEXCO Operational Global Blue for Europe Operational Planet Payments Operational Alternative Payment Methods Operational ApplePay Operational Citcon Operational GooglePay Operational Klarna Operational PayPal Operational AliPay Operational Alipay+ Operational PAZE Operational Web Portals Operational Asset Management API Operational Device Management Portal Operational Enterprise Portal Operational Virtual Terminal Services Operational Processors Operational AMEX Direct Operational Barclays Payments Europe Operational BBVA – eGlobal Operational BNP Paribas CB2A Operational Chase Payment Services - Stratus - Global Operational Chase Payment Services - Tandem - US and Canada Operational CNH Operational De Lange Landen Processing Platform Operational Elavon Europe Operational Elavon US and Canada Operational ePay Transact - Germany Operational Euronet Operational Evertec ATH Movil - Puerto Rico Operational Evertec Charge Anywhere - Puerto Rico Operational EVO Payments – eGlobal Operational Fiserv BuyPass - US Operational Fiserv IAB - Mexico Operational Fiserv Nashville - US Operational Fiserv South - Canada Operational Global Blue - Currency Select - Australia Operational Global Payments East - US Operational Global Payments Heartland - US Operational Global Payments TSYS - US Operational Global Payments UCP APAC Operational Global Payments UCP North America Operational Global Payments UCP U.K. Operational Lloyds Bank Cardnet - Fiserv MSIP - UK Operational Lloyds Bank Cardnet - Fiserv OmniPay - UK Operational TSPI Operational Moneris - Canada Operational Network International - MEA Operational Network International MPGS - MEA Operational Nuvei Operational PPRO - Global Operational Redsys - Europe Operational Stripe Operational TransformCo Operational VIPPS & MobilePay - Nordics Operational Visa Acceptance Platform (VAP) Operational Worldline GICC Europe Operational Worldline GICC UK Operational Worldpay Operational Worldpay Vantiv Operational Worldpay's Worldwide Payment Gateway - WPG Operational ATOS Worldline Private Label Operational Bank of America (Omnipay) Operational CONECs Operational Gift Card Processors Operational Ceridian SVS Operational Givex Operational Heartland Gift Card Operational ValueLink Operational Worldpay Gift Card US Operational Worldpay Vantiv - Mercury Gift Cards Operational AnyCard Operational Cloud Middleware Operational Consumer Data Services Operational Hosted FCC Operational Stored Value Operational CustomerSurveys Operational TruRating Operational Value Added Services Engine (VAS) Operational ECHO - Enterprise Communication Handler for Operations Operational Batching Operational Wallet Operational P2PE Instruction Manual (PIM) Operational Subprocessor List Operational UAT Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance FreedomPay Scheduled Maintenance Nov 12, 2026 03:00-05:00 EST DATE: Thursday, November 12th MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Posted on Nov 06, 2026 - 09:12 EST Past Incidents Nov 11, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 11, 05:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 03:00 EST Scheduled - DATE: Wednesday, November 11th MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Nov 6, 09:05 EST Nov 10, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 10, 05:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 03:02 EST Scheduled - DATE: Tuesday, November 10th MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Nov 6, 09:04 EST Nov 9, 2026 Alert: Network International - MEA Processing Issues Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager. Nov 9, 18:29 EST Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Nov 9, 18:22 EST Alert: Global Blue - Currency Select - Australia Processing Issues Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager. Nov 9, 17:40 EST Monitoring - FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved. Nov 9, 16:13 EST Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Nov 9, 12:54 EST Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 5, 05:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 03:00 EST Scheduled - DATE: Thursday, November 5th MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Oct 30, 09:11 EDT Alert: Barclays Payments Europe Processing Issues Resolved - Transaction processing has returned to normal and all issues have been resolved. Nov 5, 02:18 EST Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Barclays Payments Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Nov 5, 01:08 EST Nov 4, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 4, 05:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 03:00 EST Scheduled - DATE: Wednesday, November 4th MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Oct 30, 09:10 EDT Nov 3, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 3, 05:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 03:00 EST Scheduled - DATE: Tuesday, November 3rd MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Oct 30, 09:09 EDT Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 Alert: Network International - MEA Processing Issues Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager. Oct 30, 05:59 EDT Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Oct 30, 05:48 EDT Oct 29, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 05:03 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 03:00 EDT Scheduled - DATE: Thursday, October 29th MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Oct 23, 09:42 EDT Oct 28, 2026 FreedomPay Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 28, 05:02 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 03:00 EDT Scheduled - DATE: Wednesday, October 28th MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC). MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction. FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Oct 23, 09:41 EDT Incident History Powered by Atlassian Statuspage