Third Party Index

FreedomPay

freedompay.com

Transparency

Fair

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total64 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

FreedomPay transparency rating

For FreedomPay's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/freedompay"><img src="https://thirdpartyindex.com/badge/freedompay.svg" alt="FreedomPay transparency rating on Third Party Index" height="20"></a>
[![FreedomPay transparency rating on Third Party Index](https://thirdpartyindex.com/badge/freedompay.svg)](https://thirdpartyindex.com/vendors/freedompay)

Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Privacy policy snapshot
Status page statuspage snapshot

Subprocessors

26 third parties, 8 affiliates. CSV · Atom

NamePurposeLocationListed since
365 Data Center Physical Hosting (US)United States
Anthropic PBC General AI provider for internal administration, communication, and; collaborationUnited States
Atlassian Corporation Internal knowledge base and developer portalUnited States
Authorize.net ACH processingUnited States
Automatic Data Processing, Inc. (ADP) FreedomPay, Inc. employees; Human resources management and payroll software for US-basedUnited States
Cardinal Commerce 3DSecure (UK/US)United States
Docusign, Inc. Electronic document signaturesUnited States
Dynatrace, Inc. Analytics and monitoringUnited States
Employ, Inc. Job applicant tracking using the “Lever” platformUnited States
Equinix Physical Hosting (Network DR – US); Physical Hosting (Network Equipment Only – UK); Physical Hosting – Second Platform (US)United Kingdom; United States
Foundever (fka Sitel Operating Corporation) Level 1 tech supportPhilippines
Internap/Digital Realty Physical Hosting (US)United States
Ironclad, Inc. Contract management platformUnited States
Mailchimp Mass email campaign providerUnited States
Marketo, Inc. Marketing notificationsUnited States
Mastercard 3DSecure (UK/US)United States, Belgium
Microsoft Corporation Business administration, devops tools, communication, and; collaborationUnited States
Microsoft Azure Cloud Hosting (US)United States
NetSuite, Inc. Billing and accountingUnited States
NS1 DNS providerUnited States
Papaya Global FreedomPay, Inc. and subsidiaries employees; Human resources management and payroll software for non-US basedEuropean Union, United States
Proofpoint, Inc. Email filtering and quarantine servicesUnited States, European Union
Salesloft Sales engagement and communicationUnited States
Sigma Cloud-based data intelligence tool for data warehouse data analysisUnited States
Snowflake, Inc. Data warehouse solutionUnited States
Zendesk, Inc. Cloud-based customer support platformUnited States
FreedomPay affiliates (8)
NamePurposeLocationListed since
FreedomPay, Inc. United States; Puerto Rico; U.S. Virgin Islands
FreedomPay Australia Pty Ltd. Australia; Sri Lanka; Hong Kong
FreedomPay Australia Pty Ltd., Singapore Branch Singapore
FreedomPay Canada Inc. Canada
FreedomPay Ireland Limited. European Union; Iceland; Switzerland
FreedomPay Ireland Limited, Czech Republic Branch. Czech Republic
FreedomPay Mexico S. de R.L. de C.V. Mexico
FreedomPay World Europe Limited. United Kingdom

Listed as a subprocessor by (1)

Purposes as each company states them.

Service status

3 incidents in the last 15 days (0 major or critical, 3 minor, 0 with no stated impact) · typically resolved in 25 min

BeganIncidentImpactLasted
Alert: Visa Cardinal Commerce 3D Secure Processing Issuesminor25 min evidence
Alert: Freeway Processing Issuesminor7 min evidence
Alert: Barclays Payments Europe Processing Issuesminor2 h 11 min evidence

As FreedomPay's status page reports its own incidents (scheduled maintenance left out), read every few hours since .

Changes

None since tracking began.