FreedomPay

freedompay.com

FreedomPay declares 27 subprocessors, plus 8 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include OpenAI, Microsoft and Anthropic. No published changes since we first read it on Sep 21, 2026. 3 tracked vendors name FreedomPay as a subprocessor, including Stripe, Agilysys and Flywire.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

27 third parties, 8 affiliates.

NamePurposeLocationListed since
365 Data Center Physical Hosting (US)United States
Anthropic PBC AIGeneral AI provider for internal administration, communication, and collaborationUnited States
Atlassian Corporation Internal knowledge base and developer portalUnited States
Authorize.net ACH processingUnited States
Automatic Data Processing, Inc. (ADP) Human resources management and payroll software for US-based FreedomPay, Inc. employeesUnited States
Cardinal Commerce 3DSecure (UK/US)United States
Docusign, Inc. Electronic document signaturesUnited States
Dynatrace, Inc. Analytics and monitoringUnited States
Employ, Inc. Job applicant tracking using the “Lever” platformUnited States
Equinix Physical Hosting (Network DR – US); Physical Hosting (Network Equipment Only – UK); Physical Hosting – Second Platform (US)United Kingdom; United States
Foundever (fka Sitel Operating Corporation) Level 1 tech supportPhilippines
Internap/Digital Realty Physical Hosting (US)United States
Ironclad, Inc. Contract management platformUnited States
Mailchimp Mass email campaign providerUnited States
Marketo, Inc. Marketing notificationsUnited States
Mastercard 3DSecure (UK/US)United States; Belgium
Microsoft Corporation Business administration, devops tools, communication, and collaborationUnited States
Microsoft Azure Cloud Hosting (US)United States
NetSuite, Inc. Billing and accountingUnited States
NS1 DNS providerUnited States
OpenAI OpCo, LLC AIGeneral AI provider for internal administration, communication and collaborationUnited States
Papaya Global Human resources management and payroll software for non-US based FreedomPay, Inc. and subsidiaries employeesEuropean Union; United States
Proofpoint, Inc. Email filtering and quarantine servicesUnited States; European Union
Salesloft Sales engagement and communicationUnited States
Sigma Cloud-based data intelligence tool for data warehouse data analysisUnited States
Snowflake, Inc. Data warehouse solutionUnited States
Zendesk, Inc. Cloud-based customer support platformUnited States
FreedomPay affiliates (8)
NamePurposeLocationListed since
FreedomPay, Inc. United States; Puerto Rico; U.S. Virgin Islands
FreedomPay Australia Pty Ltd. Australia; Sri Lanka; Hong Kong
FreedomPay Australia Pty Ltd., Singapore Branch Singapore
FreedomPay Canada Inc. Canada
FreedomPay Ireland Limited. European Union; Iceland; Switzerland
FreedomPay Ireland Limited, Czech Republic Branch. Czech Republic
FreedomPay Mexico S. de R.L. de C.V. Mexico
FreedomPay World Europe Limited. United Kingdom

Web TechnologiesCSV · Atom

FreedomPay's homepage made 188 requests to 9 domains, and 3 services controlled by another company.

Analytics (2): Google Cloud, CloudflareAdvertising (1): Microsoft

3 third parties by category: Analytics 2Advertising 1

Third parties 3 · 23 requests
Google Cloud Google Analytics Google Tag Manager reCAPTCHA 7% of the page's requests 13
Microsoftsubprocessor Microsoft Advertising 5% of the page's requests 9
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
First party 1 · 165 requests
FreedomPay Cloudflare Framer Motion HSTS Next.js 16.3.3 Open Graph PWA React React Native for Web Swiper Turbopack Webpack 88% of the page's requests 165

2 tracked companies loaded by the homepage are not in FreedomPay's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • Agilysys agilysys.com
  • Flywire flywire.com Payment / collection partner
  • Stripe stripe.com Payment gateway services provider

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: 1 incident (1 minor)Sep 13: no incident reportedSep 14: no incident reportedSep 15: 2 incidents (2 minor)Sep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: 1 incident (1 minor)Oct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: 1 incident (1 minor)Oct 11: 1 incident (1 minor)Oct 12: 2 incidents (1 minor, 1 no impact stated)Oct 13: 1 incident (1 minor)Oct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: 1 incident (1 no impact stated)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 minor)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: 1 incident (1 minor)Oct 26: no incident reportedOct 27: 1 incident (1 minor)Oct 28: no incident reportedOct 29: no incident reportedOct 30: 1 incident (1 minor)Oct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 minor)Nov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: 2 incidents (2 minor)Nov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 21 incidents in 90 days
  • 0 major or critical
  • 24 min typical time to resolve
BeganIncidentImpactLasted
Alert: Network International - MEA Processing Issuesminor7 min
Alert: Global Blue - Currency Select - Australia Processing Issuesminor4 h 45 min
Alert: Barclays Payments Europe Processing Issuesminor1 h 9 min
Alert: Network International - MEA Processing Issuesminor10 min
Alert: Global Blue - Currency Select - Australia Processing Issuesminor16 min
Alert: Network International - MEA Processing Issuesminor34 min
Alert: Redsys - Europe Processing Issuesminor5 h 26 min
FreedomPay P2PE Instruction Manual Update (Version 3.4)no impact stated1 min

Incidents per month

0 7 14 Dec 2025: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 17 min Jan 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 13 min Feb 2026: 9 incidents (8 minor, 1 no impact stated) · typical time to resolve 15 min Mar 2026: 12 incidents (12 minor) · typical time to resolve 23 min Apr 2026: 4 incidents (4 minor) · typical time to resolve 2 h 31 min May 2026: 4 incidents (4 minor) · typical time to resolve 53 min Jun 2026: 11 incidents (11 minor) · typical time to resolve 56 min Jul 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 15 min Aug 2026: 0 incidents Sep 2026: 5 incidents (5 minor) · typical time to resolve 24 min Oct 2026: 13 incidents (11 minor, 2 no impact stated) · typical time to resolve 20 min Nov 2026: 3 incidents (3 minor) · typical time to resolve 1 h 9 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Visa Acceptance Platform (VAP)5
Barclays Payments Europe4
Network International - MEA3
Freeway2
Global Blue - Currency Select - Australia2
Worldpay Vantiv2
HPX1
Hosted Payment Controls1

As FreedomPay's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by FreedomPay's subprocessorsCSV · Atom

68 reported incidents in the last 30 days, by 8 of the vendors FreedomPay lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that FreedomPay was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SalesloftSalesforce sync interruption for some customers no impact statedongoing
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
Authorize.netChase Paymentech Settlement/Batching Disruption minor3 days
SnowflakeINC20000337 minor2 h 5 min
SigmaDegraded performance in AWS US-WEST-2 hosted organizations minor1 h 2 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
NetSuiteNetSuite Service | UK Newport critical30 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
SigmaService degradation in GCP-US-hosted organizations no impact stated5 h 42 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
Authorize.netMINT Login Errors minor37 min
SnowflakeINC20000321 minor3 h 25 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
SalesloftCopilot – Calls not being recorded major1 h 5 min

And 43 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for FreedomPay's site

FreedomPay transparency rating

It updates with the rating.

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