Snapshot 255967

Document
Data processing addendum
URL
https://trust-center.netlify-corp.com/?amp%3BitemUid=6f1a7448-fb4d-4d7e-895f-2beb1c49564c&amp%3Bsource=click&itemName=data_privacy&itemUid=c4223a81-5840-4e11-ac9f-2b812794a67e&source=click
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
175453 bytes
SHA-256 (raw)
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SHA-256 (normalized text)
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Compliance programs
SOC 2 Type II
Independent audit of our security, availability, and confidentiality controls.
ISO/IEC 27001
Certified information security management system.
ISO/IEC 27018:2019
Certified controls for protecting personal data in public cloud services.
Penetration Test
Regular third-party penetration testing of our platform.
PCI DSS
Compliance with the Payment Card Industry Data Security Standard.
PCI DSS v4.0.0
Compliance with version 4.0.0 of the Payment Card Industry Data Security Standard.
GDPR
Aligned with the EU General Data Protection Regulation.
CCPA
Aligned with the California Consumer Privacy Act.
HIPAA
Safeguards for handling protected health information.
DORA
Aligned with the EU Digital Operational Resilience Act.
Data Processing Addendum
GDPR-aligned data processing terms available to customers.
EU-US Data Privacy Framework
Certified participant in the EU-US Data Privacy Framework.
Swiss-US Data Privacy Framework
Certified participant in the Swiss-US Data Privacy Framework.
VPAT
Accessibility conformance reported in a Voluntary Product Accessibility Template.
Document inventory
Security and compliance reports, policies, and agreements.
Architecting a HIPAA-Compliant Composable Site on Netlify
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PCITechnicalReport501971-
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PCITechnicalReport497315-
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PCITechnicalReport493375-
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PCITechnicalReport458380-
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HECVAT415
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PCI-DSS-v4.0.1-AOC-SAQ-D-SP-
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PCI DSS v4.0.1 Responsibility Matrix
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Data Retention and Deletion Summary
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Data Processing Agreement DPA
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Incident Response Business Continuity and Disaster Recovery Testing Report
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Security and Architecture Overview
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SOC 2 2026
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Threat Intelligence Policy
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Accessibility Statement
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Penetration Test Executive Summary
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BAA for Business Associates
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AOC PCI DSS Audit 2026
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Business Continuity Disaster Recovery Policy
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Incident Response Policy
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HIPAA Security Rule at Netlify
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Customer Penetration Testing Policy
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Data Classification Policy
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DORA Addendum
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ePHI Information Access Management
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HIPAA Security and Breach Audit 2026
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Fraud Risk Management Policy
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Information Security Management System (ISMS)
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Information Security Policy
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ISO 27001 27018 Certificate Award 2026
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ISO 27001 27018 Surveillance Audit Report 2026
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Operational Risk Management Policy
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PCI 12.5.2 DSS CDE Scoping Assessment
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PCI DSS - SAQ-A 2026
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PCI DSS SAQ-A Responsibility Matrix
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Secure Development Lifecycle (SDLC)
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Vulnerability and Patch Management Policy
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VPAT
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Evidence of Coverage COI
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Subprocessors
The third parties that process customer data on our behalf.
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Subprocessor	Registration #	Purpose	Category	Locations	Share
Altinity, Inc / Clickhouse	SP-20210331.1	Managed ClickHouse database services, including hosting, operation, and support of ClickHouse analytical databases.	Database	US
Amazon Web Services (AWS)	SP-20160510.1	Cloud infrastructure provider supplying AWS compute, storage, networking, and managed services used to host and run Netlify infrastructure.	Hosting, compute, storage, backup	US
Amplitude, Inc.	SP-20211101.1	Product analytics platform used to track user behavior, measure feature adoption, and analyze product engagement.	Analytics	US
Anthropic	SP-20240414.1	Provider of large language models (Claude) and related AI services, accessed via API for AI-enabled features and workflows.	AI Services	US
Automattic, Inc. (Akismet)	SP-20181214.1	Automated spam-filtering service (Akismet) used to detect and filter spam in comment, form, and text submissions.	Spam Filtering	US
Axiom	SP-20240930.1	Logging, tracing, and monitoring platform used to ingest, store, and query event data for observability and troubleshooting.	logging, tracing, and monitoring	US
Crowdstrike, Inc. (Humio)	SP-20190312.1	Log management and observability platform (Humio, now CrowdStrike Falcon LogScale) used for log ingestion, search, and security analytics.	Log Analysis	US
Datadog, Inc.	SP-20180312.1	Observability platform providing infrastructure and application monitoring, log management, and security monitoring.	Analytics	US
Dynatrace DevCycle	SP-20230306.1	Feature flag and feature management platform used to control feature releases, gradual rollouts, and experimentation.	Feature Flagging	US
Fivetran Inc.	SP-20201028.1	Automated data movement platform providing ELT pipelines that replicate data from source systems into the data warehouse.	Data Services	US
Google Cloud Platform GCP / Zencore Group, LLC	SP-20160815.1	Google Cloud Platform infrastructure and managed services, with Zencore Group, LLC as the associated Google Cloud partner.	Infrastructure Service Provider	US
Kapa.AI	SP-20230417.1	AI assistant trained on developer documentation that answers technical questions for developers and support teams.	AI Servces	US
Name.com	SP-20180619.1	Domain name registrar used to register and manage company domain names.	Domain Registration	US
Neon	SP-20250422.1	Third-party provider for a Netlify Extension that lets users create a Postgres database on Netlify's account with Neon and later claim it for production use.	Database Hosting	US
NS1	SP-20160229.1	Managed DNS and traffic management service providing authoritative DNS and traffic steering.	Managed authoritative DNS	Global, US
OpenAI	SP-20240304.1	Provider of large language models (GPT family) and related AI services, accessed via API.	AI Servces	US
OpenRouter	SP-20260806.1	AI services: model routing platform providing unified API access to large language models from multiple providers.	AI Services	US
Orb	SP-20240601.1	Usage-based billing platform used to meter usage, calculate charges, and generate invoices for usage-based pricing.	Billing and invoicing	US
Salesforce, Inc.	SP-20200419.1	Customer relationship management (CRM) platform used to manage accounts, contacts, opportunities, and the sales pipeline.	CRM	US
Segment	SP-20191031.1	Customer data platform used to collect, route, and deliver analytics event data to downstream tools.	Customer data platform	US
SendGrid	SP-20250829.1	Cloud-based email delivery service used to send transactional and marketing emails.	Email Services	US
Sigma Computing, Inc.	SP-20230127.1	Cloud analytics and business intelligence platform used to explore and visualize data from the cloud data warehouse.	Business Intelligence	US
Smartbear Software, Inc / Bugsnag	SP-20220806.1	Software quality platform providing testing and API quality tools (SmartBear) and application error monitoring (Bugsnag).	Error Reporting	US
Snowflake, Inc.	SP-20210406.1	Cloud data warehouse used to store, process, and analyze company data.	Warehousing	US
Stripe	SP-20240808.1	Payment processing platform used to process customer credit card payments.	Payment Processing	US
WorkOS, Inc.	SP-20220810.1	Enterprise authentication platform providing SSO, directory sync, and related enterprise identity integrations.	Identity and Access Management	US
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