Netlify

netlify.com

Netlify declares 26 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Stripe. No published changes since we first read it on Sep 22, 2026. 20 tracked vendors name Netlify as a subprocessor, including Aha Labs, Userlist and Smarty.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

26 third parties.

NamePurposeLocationListed since
Altinity, Inc / Clickhouse Database; Managed ClickHouse database services, including hosting, operation, and support of ClickHouse analytical databases.US
Amazon Web Services (AWS) Cloud infrastructure provider supplying AWS compute, storage, networking, and managed services used to host and run Netlify infrastructure.; Hosting, compute, storage, backupUS
Amplitude, Inc. Analytics; Product analytics platform used to track user behavior, measure feature adoption, and analyze product engagement.US
Anthropic AIAI Services; Provider of large language models (Claude) and related AI services, accessed via API for AI-enabled features and workflows.US
Automattic, Inc. (Akismet) Automated spam-filtering service (Akismet) used to detect and filter spam in comment, form, and text submissions.; Spam FilteringUS
Axiom Logging, tracing, and monitoring platform used to ingest, store, and query event data for observability and troubleshooting.; logging, tracing, and monitoringUS
Crowdstrike, Inc. (Humio) Log Analysis; Log management and observability platform (Humio, now CrowdStrike Falcon LogScale) used for log ingestion, search, and security analytics.US
Datadog, Inc. Analytics; Observability platform providing infrastructure and application monitoring, log management, and security monitoring.US
Dynatrace DevCycle Feature Flagging; Feature flag and feature management platform used to control feature releases, gradual rollouts, and experimentation.US
Fivetran Inc. Automated data movement platform providing ELT pipelines that replicate data from source systems into the data warehouse.; Data ServicesUS
Google Cloud Platform GCP / Zencore Group, LLC Google Cloud Platform infrastructure and managed services, with Zencore Group, LLC as the associated Google Cloud partner.; Infrastructure Service ProviderUS
Kapa.AI AI Servces; AI assistant trained on developer documentation that answers technical questions for developers and support teams.US
Name.com Domain Registration; Domain name registrar used to register and manage company domain names.US
Neon Database Hosting; Third-party provider for a Netlify Extension that lets users create a Postgres database on Netlify's account with Neon and later claim it for production use.US
NS1 Managed DNS and traffic management service providing authoritative DNS and traffic steering.; Managed authoritative DNSGlobal, US
OpenAI AIAI Servces; Provider of large language models (GPT family) and related AI services, accessed via API.US
OpenRouter AIAI Services; AI services: model routing platform providing unified API access to large language models from multiple providers.US
Orb Billing and invoicing; Usage-based billing platform used to meter usage, calculate charges, and generate invoices for usage-based pricing.US
Salesforce, Inc. CRM; Customer relationship management (CRM) platform used to manage accounts, contacts, opportunities, and the sales pipeline.US
Segment Customer data platform; Customer data platform used to collect, route, and deliver analytics event data to downstream tools.US
SendGrid Cloud-based email delivery service used to send transactional and marketing emails.; Email ServicesUS
Sigma Computing, Inc. Business Intelligence; Cloud analytics and business intelligence platform used to explore and visualize data from the cloud data warehouse.US
Smartbear Software, Inc / Bugsnag Error Reporting; Software quality platform providing testing and API quality tools (SmartBear) and application error monitoring (Bugsnag).US
Snowflake, Inc. Cloud data warehouse used to store, process, and analyze company data.; WarehousingUS
Stripe Payment Processing; Payment processing platform used to process customer credit card payments.US
WorkOS, Inc. Enterprise authentication platform providing SSO, directory sync, and related enterprise identity integrations.; Identity and Access ManagementUS

Web TechnologiesCSV · Atom

Netlify's homepage made 139 requests to 20 domains, and 6 services controlled by another company.

Analytics (2): HubSpot, SegmentAdvertising (1): Google CloudCookie compliance (1): OneTrustOther (2): Affiliate programs: PartnerStack; RUM: Datadog

6 third parties by category: Analytics 2Advertising 1Cookie compliance 1Other 2

Third parties 6 · 76 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Sign-in Google Tag Manager reCAPTCHA 22% of the page's requests 30
HubSpot HubSpot HubSpot Analytics 11% of the page's requests 15
OneTrust OneTrust 9% of the page's requests 12
Segmentsubprocessor Amplitude Segment 1.84.3 7% of the page's requests 10
Datadogsubprocessor Datadog 5% of the page's requests 7
PartnerStack PartnerStack 1% of the page's requests 2
First party 1 · 63 requests
Netlify Astro 7.3.8 HSTS Lodash Netlify Open Graph PWA RSS YouTube lite-youtube-embed 45% of the page's requests 63

4 tracked companies loaded by the homepage are not in Netlify's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (20)CSV · Atom

20 companies
  • AegisGate Security aegisgatesecurity.io Static site hosting for aegisgatesecurity.io
  • Aha Labs aha.io
  • Beep beepaudio.com Web hosting, CDN, DNS, and infrastructure.
  • Builder.io builder.io
  • Cachee cachee.ai Static site hosting, serverless functions (API endpoints)
  • commercetools commercetools.com Web development management
  • Critical Cloud criticalcloud.ai Application hosting
  • Day AI day.ai Cloud provider
  • Dromo dromo.io Website and static asset hosting
  • GlassHive glasshive.com Hosting and infrastructure
  • Kudosity kudosity.com Web hosting
  • Mida mida.so Dashboard web hosting
  • Relay Commerce relaycommerce.io
  • Rill Data rilldata.com IT infrastructure
  • Sahha sahha.ai Hosting for the Sahha dashboard web application
  • Salad salad.com
  • Serverless Framework serverless.com Engineering; Platform used to build, deploy, and host web applications and supporting services.
  • Smarty smarty.com Website Hosting
  • Userlist userlist.com Hosting (website)
  • Vimkit vimkit.com Hosting and DNS

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Netlify's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 critical)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 no impact stated)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 major)Sep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: 1 incident (1 major)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 no impact stated)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: 1 incident (1 no impact stated)Oct 7: no incident reportedOct 8: 1 incident (1 no impact stated)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: 1 incident (1 minor)Oct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 major)Oct 21: 1 incident (1 minor)Oct 22: 1 incident (1 minor)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 minor)Oct 27: 1 incident (1 major)Oct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 minor)Nov 3: no incident reportedNov 4: 1 incident (1 minor)Nov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 20 incidents in 90 days
  • 5 major or critical
  • 56 min typical time to resolve
  • 1 h 24 min longest major
BeganIncidentImpactLasted
Elevated build and deploy failuresminor5 min
Delays in build logs appearing in the UIminor8 h 56 min
Elevated Build Errors and Agent Runner failuresmajor56 min
Delays in build logs appearing in the UIminor11 h 15 min
Delayed Edge Functions and Functions logsminor3 h 50 min
Delays in build logs appearing in the UIminor22 h 25 min
Agent Runner failuresmajor1 h 8 min
Elevated Build Errorsminor51 min

Incidents per month

0 15 30 Dec 2025: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 1 h 46 min Jan 2026: 13 incidents (10 minor, 3 no impact stated) · typical time to resolve 1 h 39 min Feb 2026: 6 incidents (2 critical, 1 major, 2 minor, 1 no impact stated) · typical time to resolve 49 min Mar 2026: 10 incidents (3 major, 3 minor, 4 no impact stated) · typical time to resolve 1 h 2 min Apr 2026: 7 incidents (1 major, 3 minor, 3 no impact stated) · typical time to resolve 1 h May 2026: 21 incidents (2 critical, 3 major, 11 minor, 5 no impact stated) · typical time to resolve 1 h 51 min Jun 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 5 h 50 min Jul 2026: 2 incidents (2 minor) · typical time to resolve 27 min Aug 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 1 h 20 min Sep 2026: 7 incidents (2 major, 3 minor, 2 no impact stated) · typical time to resolve 50 min Oct 2026: 9 incidents (2 major, 5 minor, 2 no impact stated) · typical time to resolve 56 min Nov 2026: 2 incidents (2 minor) · typical time to resolve 8 h 56 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Build Pipeline7
High-Performance Edge Network7
Standard Edge Network4
Agent Runners3
Edge Functions3
Netlify Application UI3
Netlify Image CDN2
AI Gateway1

As Netlify's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Netlify's subprocessorsCSV · Atom

297 reported incidents in the last 30 days, by 15 of the vendors Netlify lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Netlify was involved.

DateCompanyIncidentImpactLasted
Automattic"Spacefast API (Spacefast)" is Down major1 min
SnowflakeINC20000347 minor32 min
SendGrid· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGrid· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGrid· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGrid· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGrid· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGrid· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SendGrid· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
SendGrid· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGrid· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGrid· SegmentIssue resolved minor1 h 43 min
SendGrid· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGrid· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGrid· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGrid· SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min

And 272 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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Netlify transparency rating

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