Snapshot 256035
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
Trust Center View Menu Trust Center Status Dashboard PSIRT Security Advisory List Responsible Disclosure Policy Report a Vulnerability Data Privacy DPA › Sub-Processors Data Transfers FAQs Privacy Policy Notice to U.S. Residents Cookie Policy Privacy Guides GDPR Compliance WatchGuard Affiliates Legal Terms of Use Export Compliance Declarations of Conformity EULA API License Agreement WatchGuardONE Terms Beta User Agreement Patents Products & Services Product Certifications Fireware CI/CD Practices Microsoft AMDR: SDP SLA Disassembly Instructions End of Life Policy Hardware Warranty WatchGuard Sub-Processors Last Updated: 14 August 2024 To provide services, WatchGuard uses various sub-processors as listed below. A sub-processor is a third party or WatchGuard affiliate who (1) is utilized by WatchGuard in the provision of its Services to WatchGuard customers, (2) has or potentially can have access to customer personal data, and (3) is processing such data on WatchGuard’s behalf, where WatchGuard is acting as a processor per customers’ (controllers’) instructions. For WatchGuard Services: Sub-Processor Description of processing Location of Processing Amazon Web Services, Inc. Storage, diagnostics, and operations. United States, Japan, Germany Mailgun Technologies, Inc. Email sending service for WatchGuard Cloud. United States or European Union countries based on WatchGuard Cloud Region Proofpoint, Inc. Anti-spam service for Fireboxes (spamBlocker). United States Broadcom Inc. (Previously Lastline, VMware) Cloud sandboxing for file inspection used for Fireboxes (APT Blocker). United States, Netherlands Bitdefender S.R.L. Cloud sandboxing for file inspection used for Fireboxes (APT Blocker). United States, Netherlands Forcepoint, LLC Cloud-based URL categorization (WebBlocker). The Firebox’s IP address is visible to Forcepoint as the sender of the URL to be categorized. United States, Ireland 84codes AB, dba CloudAMQP Storage, diagnostics, and operations for DNSWatch. Sweden MongoDB, Inc. Hosted data storage mechanism for DNSWatch. VAR operating in AWS. Customer data flowing through. United States Papertrail, Inc. Monitoring and cloud-based log management for DNSWatch. United States Google LLC (Google Workspace, formerly G-Suite) Ticketing and email hosting for DNSWatch. United States Functional Software, Inc. dba Sentry Error monitoring for DNSWatch. Server-side data scrubbing is enabled. United States Groove Networks, LLC dba Groove Cloud-based helpdesk software used to provide support ticketing system for suspicious events in DNSWatch. United States Arista Networks, Inc. Support for WatchGuard Access Points and Wi-Fi Cloud. AWS (United States, Japan, Germany) Salesforce, Inc. Customer service management and communications. United States Snowflake Inc. Cloud data warehouse that stores data from various WatchGuard systems, such as Salesforce, WatchGuard ID, WatchGuard Cloud. United States Microsoft Corporation (Azure) Hosts certain WatchGuard applications (such as WatchGuard ID and licensing systems) that customers access. United States, Ireland F‑Secure Corporation Password Manager included as a part of AuthPoint Total Identity Security solutions. United States, Japan, Germany Constella Intelligence, Inc. Dark web credential monitoring service that checks whether email addresses appear in data breaches. United States, Germany R Systems International Ltd. Engineering service that assists with Fireboxes troubleshooting. India Opstalent Spolka Z O.O. SP.K. Customer service management and communications. Poland For all Corporate and Dome (Customer) Endpoint Security Products: Sub-processor Description of processing Location of Processing Affected Products Microsoft Corporation (Azure) Cloud infrastructure (hosts certain applications). Ireland, United States, Germany, and Japan All Corporate Endpoint Security Products, Dome Salesforce, Inc. Support ticketing, customer service management and communications. United States All Corporate Endpoint Security products Amazon Web Services (AWS) Diagnostics and operations (malware knowledge delivery from cloud instances); cloud infrastructure for WGC services. United States All Corporate Endpoint Security Products, Dome Akamai Technologies, Inc. CDN services. United States headquartered. Servers by region Corporate Endpoint Security Products, Dome Forcepoint, LLC URL classification and malware and phishing detection. United Kingdom and Ireland Corporate Endpoint Security Products, Dome Ivanti UK Limited Patch catalog to provide Patch Management discovery and remediation. United States Patch Management, Dome Devo Inc. Storage and analytics platform for analyzing the raw telemetry. Ireland, Spain and United States ART, Data Control Ártica PFMS SLU Remote Shell for Orion platform. United States headquartered. Servers by region: United States, Canada, Spain and France Orion Apple MDM (Mobile Device Management) functionality for iOS. United States headquartered. Servers by region Corporate Endpoint Security Products Google (Google Cloud) Push notifications for Android. United States headquartered. Servers by region Corporate Endpoint Security Products, Dome Hornetsecurity GmbH Email filtering solution. Servers by region: United States, United Kingdom, and European Union countries Email Protection Kaseya US, LLC (Previously Datto, Inc.) RMM (Remote Management and Monitoring) product. Ireland PCSM Opstalent Spolka Z O.O. SP.K. Customer service management and communications. Poland Corporate Endpoint Security Products Anytech365 Customer service management and communications. Spain Dome F‑Secure Corporation Password Manager. Germany (AWS) Dome Aura (Previously Pango, Anchorfree) Personal VPN for Consumer products. United States Dome Constella Intelligence, Inc. Dark web credential monitoring service that checks whether email addresses appear in data breaches. United States, Germany Dome WatchGuard may use one or more WatchGuard affiliates as sub-processors to provide products and services. The affiliates used may depend on where you and your users are located. This page will be updated at least 10 days before WatchGuard engages a new sub-processor. WatchGuard customers may object in writing to WatchGuard's appointment of a new sub-processor by sending an objection notice to [email protected] within 5 calendar days of receipt of WatchGuard's update. Such notice shall explain the reasonable grounds for the objection. To be notified when WatchGuard adds new sub-processors, please subscribe to the RSS feed. Subscribe via RSS Trust Center Home