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Subscribe to UpdatesSubscribe Middle East Application Services Unavailable Subscribe Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status Jun 03, 2026 - 19:57 UTC About This Site This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform. What you can do here: -Check the current operational status of each IBM Apptio service and component. -View the history of past incidents and scheduled maintenance events. -Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page. If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com Need more help using this page? Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page Product specific maintenance schedules can be found on the IBM TechXchange Community. Costing: https://community.ibm.com/community/user/viewdocument/apptioone-platform-maintenance-sche Planning: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1 Datalink: https://community.ibm.com/community/user/viewdocument/datalink-maintenance-window Regular maintenance schedules for shared platform services can also be found on the IBM TechXchange Community, on the Planning page linked above. Uptime over the past 90 days. View historical uptime. Americas (US) - AWS Operational Access and User Management (frontdoor.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Datalink (Classic) Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Americas (US2) - Azure Operational Access and User Management (frontdoor-us2.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Australia (AU) - AWS Operational Access & User Management (frontdoor-au.apptio.com) Operational Costing, Billing, Demand, and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Datalink (Classic) Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Canada (CA) - AWS Operational Access and User Management (frontdoor-ca.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Europe (EU) - AWS Operational Access & User Management (frontdoor-eu.apptio.com) Operational Costing, Billing, Demand, and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Datalink (Classic) Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Europe (EU2) - Azure Operational Access and User Management (frontdoor-eu2.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational India (IN) - AWS Operational Access and User Management (frontdoor-in.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Japan (JP) - AWS Operational Access and User Management (frontdoor-jp.apptio.com) Operational Costing, Billing, Demand and TBM Studio Operational Planning Operational Apptio BI Operational Datalink Operational Benchmarking Operational Subscription and Notification Emails Operational Automated Data Management Operational Middle East (ME) - AWS Under Maintenance Access and User Management (frontdoor-me.apptio.com) Under Maintenance Costing, Billing, Demand and TBM Studio Under Maintenance Planning Operational Apptio BI Under Maintenance Datalink Under Maintenance Benchmarking Under Maintenance Subscription and Notification Emails Under Maintenance Automated Data Management Under Maintenance US GovCloud (USGOV) - AWS Operational Access & User Management (frontdoor-usgov.apptio.com) Operational Costing, Billing, Demand, TBM Studio Operational Planning Operational Apptio BI Operational Datalink (Classic) Operational Subscription and Notification Emails Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance GovCloud Scheduled Monthly Maintenance Nov 13, 2026 23:00 - Nov 14, 2026 03:00 UTC Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window. Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments Posted on Oct 16, 2026 - 16:19 UTC Apptio Scheduled Monthly Maintenance EMEA and ME regions Nov 20, 2026 02:00-08:00 UTC Apptio will be conducting scheduled maintenance for TBM Studio, Costing and Billing in our EMEA and ME regions on the evening of the 3rd Friday of the month starting at 2am UTC to 8am UTC Saturday. The indicated Apptio services in the EMEA and ME region may be unavailable for part or all of the maintenance window. Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments Posted on Oct 26, 2026 - 18:14 UTC Apptio Scheduled Monthly Maintenance Americas Nov 20, 2026 08:00-14:00 UTC Update - We will be undergoing scheduled maintenance during this time. Oct 26, 2026 - 18:08 UTC Scheduled - Apptio will be conducting scheduled maintenance for TBM Studio, Costing and Billing in our Americas region on the evening of the 3rd Friday of the month from 0:00am until 6:00am PT / 3:00am to 9:00am ET Saturday. The indicated Apptio services in the Americas region may be unavailable for part or all of the maintenance window. Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments Oct 26, 2026 - 18:01 UTC Apptio Scheduled Monthly Maintenance AU, IN, and JP Regions Nov 20, 2026 14:00-20:00 UTC Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for 6 hours on Friday/Saturday. The indicated Apptio services may be unavailable for part or all of the maintenance window. Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments Posted on Oct 26, 2026 - 18:18 UTC Apptio maintenance - Europe (EU2) region Nov 20, 2026 18:00 - Nov 21, 2026 06:00 UTC Apptio will be performing scheduled maintenance on all products in the EU2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying Azure environment that powers your IBM Apptio products. This includes system patching, configuration enhancements, and performance tuning designed to improve the overall stability, security, and reliability of the platform. Posted on Nov 03, 2026 - 21:48 UTC Apptio maintenance - Americas (US2) region Nov 22, 2026 22:00 - Nov 23, 2026 10:00 UTC Apptio will be performing scheduled maintenance on all products in the US2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying Azure environment that powers your IBM Apptio products. This includes system patching, configuration enhancements, and performance tuning designed to improve the overall stability, security, and reliability of the platform. Posted on Nov 03, 2026 - 17:01 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 Datalink (DLF) Connectors failing with BOOMI error across all the regions. Resolved - This incident has been resolved. Nov 7, 18:19 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 7, 17:47 UTC Identified - The issue has been identified and a fix is being implemented. Nov 7, 17:26 UTC Investigating - We are currently investigating an ongoing Boomi issue impacting Datalink (DLF) connectors. For the Boomi updates, please refer to the Boomi Status Page https://status.boomi.com/ Nov 7, 17:18 UTC Nov 6, 2026 Labor rates may be missing in ITP for customers who also use ADM Resolved - This incident has been resolved. Nov 6, 03:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 30, 03:40 UTC Identified - We have identified an issue affecting customers who use both ADM and ITP. After running ADM, labor rates may be missing from your ITP environment. Our engineering team has identified the cause and is working on a fix, which we expect to release this evening. If your environment is directly affected, our Support team is reaching out to you through a support ticket. No action is needed on your part at this time. We will update this page once the fix has been deployed. Oct 29, 20:33 UTC Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 PHP Vulnerability - Apptio Offerings Unaffected Resolved - This incident has been resolved. Oct 30, 14:32 UTC Monitoring - IBM is fully aware of this issue and has taken actions to protect our corporation and our services. We are working quickly to address any impact to IBM software products. IBM clients should continue to monitor IBM's security bulletin feed for any necessary and available product patches. Specifically, the current investigations for IBM Apptio shows that it is not affected by this set of vulnerabilities related to PHP. We continue to investigate and as necessary will issue security bulletins and patches if this changes. https://www.ibm.com/support/pages/bulletin/ Oct 23, 16:52 UTC Oct 29, 2026 Unresolved incident: Middle East Application Services Unavailable. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage