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Normal Operations Degraded Operations Partial Outage Outage Under Maintenance Subscribe to UpdatesSubscribe Listening Explorer / Quick Search – Intermittent Slowness Subscribe Identified - We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights. Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence. We will keep you updated on the progress. Oct 07, 2026 - 18:11 UTC Investigating – TikTok Workflow Disruption (India Region Only) Subscribe Investigating - We are currently investigating a temporary disruption impacting TikTok-related workflows for customers whose TikTok accounts are associated with the India region. Our team is actively working with TikTok to better understand the underlying change and evaluate potential mitigation options. At this time, the impact appears to be limited to the India region only. Customers in other regions are not affected. We will continue to provide updates as more information becomes available and as our investigation progresses Jun 17, 2026 - 08:25 UTC Twitter media not opening via direct URL in Sprinklr Subscribe Update - Hi Team, We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a resolution. We apologise for the inconvenience and appreciate your patience. Please feel free to reach out to Sprinklr Support for any assistance. Apr 16, 2026 - 04:52 UTC Identified - We would like to inform you that we’re currently experiencing an issue where media from twitter messages may not open in expanded preview via direct URL. We apologize for the inconvenience caused and appreciate your patience during this time. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support. Thank you. Apr 01, 2026 - 05:33 UTC Investigating - We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a fix. Mar 31, 2026 - 21:18 UTC Uptime over the past 90 days. View historical uptime. 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Operational EMEA (Prod21) Operational Mobile App Connectivity Operational America (Prod) Operational America (Prod2) Operational America (Prod6) Operational America (Prod8) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Publishing/Planner Operational America (Prod) Operational America (Prod2) Operational America (Prod6) Operational America (Prod8) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Digital Asset Management Operational America (Prod) Operational America (Prod2) Operational America 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(Prod18) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Messaging Operational America (Prod) Operational America (Prod2) Operational America (Prod6) Operational America (Prod8) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Voice Operational America (Prod) Operational America (Prod2) Operational America (Prod6) Operational America (Prod8) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Voice Connect Operational America (Prod12) Operational America (Prod) Operational America (Prod8) Operational America (Prod6) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational EMEA (Prod19) Operational America (Prod2) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod21) Operational Other Social Channels Operational America (Prod) Operational America (Prod2) Operational America (Prod6) Operational America (Prod8) Operational EMEA (Prod3) Operational EMEA (Prod5) Operational EMEA (Prod15) Operational EMEA (Prod16) Operational EMEA (Prod17) Operational EMEA (Prod18) Operational APAC (Prod4) Operational APAC (Prod11) Operational EMEA (Prod19) Operational America (Prod12) Operational EMEA (Prod21) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 DR Test Maintenance Activity Completed - The scheduled maintenance has been completed. Oct 30, 10:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 00:30 UTC Scheduled - Hi Team, As part of our ongoing commitment to maintaining high availability and business continuity, we will be conducting a Disaster Recovery (DR) test for our production environment. Please be assured that this activity is planned to take place without any impact on services or operations. All systems are expected to remain fully functional throughout the test. Maintenance Window (UTC): Date: Friday, 30 October 2026 Time: 1:30 AM UTC – 11:30 AM UTC [ 7:00AM IST - 5:00PM IST] We appreciate your understanding and cooperation as we continue to strengthen the resilience and reliability of our systems. Thank you for your continued support and understanding. Oct 28, 07:00 UTC Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage