Sprinklr
FedRAMP Marketplace: Sprinklr CXM for Government (CXM) Authorized LI-SaaS · 3 agency authorizations · since evidence
Transparency
Breakdown
| Subprocessor list | published; no entries could be read | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | 5 / 5 | |
| Pages still reachable | 8 / 8 | |
| Total | 43 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Sprinklr's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/sprinklr"><img src="https://thirdpartyindex.com/badge/sprinklr.svg" alt="Sprinklr transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/sprinklr)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot | ||
| Security advisories | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (4)
Purposes as each company states them.
Service status
none Ongoing since : Planned Infrastructure Enhancement Activity for Prod15
9 incidents in the last 90 days (2 major or critical, 5 minor, 2 with no stated impact) · typically resolved in 17 h 43 min · longest major: 17 h 43 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Live Chat Service Disruption | minor | 6 min evidence | |
| Errors within Benchmarking dashboards | major | 17 h 43 min evidence | |
| Planned Infrastructure Enhancement Activity for Prod15 | none | ongoing evidence | |
| Prod2 Meta Issue – Channel Operations Impacted | major | 10 h 52 min evidence | |
| Temporary Disruption in Listening Engagement Statistics Updates | minor | 8 days evidence | |
| Intermittent Prod21 Platform URL Not Loading | none | — evidence | |
| TikTok DM Ingestion Issue | minor | 8 days evidence | |
| Open AI Service degradation | minor | 28 min evidence |
As Sprinklr's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.