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Subscribe to UpdatesSubscribe All Systems Operational SEI Video Operational Real-Time Operational Historical Operational API Operational Data Feeds Operational Alerts Operational Precision Operational Touchstone Operational VSI Integration Operational Audience Operational Viewers Operational SEI App Operational Real-Time Operational Historical Operational API Operational Data Feeds Operational Alerts Operational DPI Integration Operational Pulse Operational Pulse UI Operational Support Submission Form Operational Nexa Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Nov 11, 2026 Scheduled Maintenance Activity for Platform and Application Services Completed - The scheduled maintenance has been completed. Nov 11, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 05:00 UTC Scheduled - Dear Valued Customers: This is an advance notice that Conviva will be performing Software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience. Maintenance Type: Streaming Experience Insights (SEI) Video and App Description: Software Upgrades for Enhanced Performance and Stability Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services. Date: 11th November 2026 Planned Start Date/Time: 11/11/2026 05:00:00 UTC Planned End Date/Time: 11/11/2026 11:00:00 UTC We appreciate your understanding as we work to enhance the performance of our services. If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team. Thank you for your continued trust in Conviva. Best Regards, Conviva Support Services Nov 9, 07:00 UTC Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 Scheduled Maintenance Activity for Platform and Application Services Completed - The scheduled maintenance has been completed. Oct 29, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:01 UTC Scheduled - Dear Valued Customers: This is an advance notice that Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience. Maintenance Type: Streaming Experience Insights (SEI) Video and App Description: Software Upgrades for Enhanced Performance and Stability Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services. Date: 29th October 2026 Planned Start Date/Time: 10/29/2026 04:00:00 UTC Planned End Date/Time: 10/29/2026 10:00:00 UTC We appreciate your understanding as we work to enhance the performance of our services. If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team. Thank you for your continued trust in Conviva. Best Regards, Conviva Support Services Oct 26, 23:01 UTC Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage - Learn more about Conviva