Conviva

conviva.com

Conviva declares 12 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Slack. No published changes since we first read it on Sep 23, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

12 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Hosting services
Box, Inc. SaaS document management service
Coralogix Ltd. Logging, analytics, and observability platform services
DataBricks, Inc. Unified analytics platform services
DocuSign, Inc. SaaS document management services
Gong.io, Inc. Communications services
Google LLC BigQuery enterprise data warehouse services, hosting services, communication services, AI services, and data visualization services
Okta, Inc. Identity management and authentication services
OneTrust LLC Privacy management database services
Perint Sarimba, Inc. Integration services
Salesforce.com, Inc. Customer Relationship Management (CRM) database services and support ticketing process
Slack Technologies, Inc. Communications services

Web TechnologiesCSV · Atom

Conviva's homepage made 76 requests to 13 domains, and 5 services controlled by another company.

Analytics (1): Google CloudMarketing automation (1): AdobeCookie compliance (1): OneTrustOther (1): JavaScript libraries: WebflowUnclassified (1): no technology detected from them: Madison Logic

5 third parties by category: Analytics 1Marketing automation 1Cookie compliance 1Other 1Unclassified 1

Third parties 5 · 71 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 64% of the page's requests 49
OneTrustsubprocessor OneTrust 14% of the page's requests 11
Google Cloudsubprocessor Google Analytics Google Tag Manager 9% of the page's requests 7
Adobe Marketo 4% of the page's requests 3
Madison Logic ml-attr.com 1% of the page's requests 1
First party 1 · 5 requests
Conviva Cloudflare HSTS HTTP/3 MySQL Open Graph PHP Priority Hints Webflow Ecommerce Webpack WordPress core-js 3.19.0 7% of the page's requests 5

2 tracked companies loaded by the homepage are not in Conviva's subprocessor list. A website can use a service without it processing customer data.

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: 1 incident (1 minor)Sep 6: no incident reportedSep 7: 2 incidents (1 minor, 1 no impact stated)Sep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 minor)Sep 11: no incident reportedSep 12: 1 incident (1 no impact stated)Sep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 minor)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: 1 incident (1 minor)Oct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 10 incidents in 90 days
  • 0 major or critical
  • 2 h 38 min typical time to resolve
BeganIncidentImpactLasted
VSI - Historical data discrepancyminor37 days
Data Delay for SEI App customersminor2 h 38 min
Nexa not respondingminor5 min
Data dips in SEI-Video on 29th September, 2026.minor4 h 44 min
Historicalminor52 min
Historical Data dip between 5:34 - 5:44 UTC on Sep 12no impact stated12 h 43 min
VSI Video Metrics Anomalyminor2 h 36 min
VSI-Video data gap from 10:30 - 10:47 UTC on Sep 7th, 2026no impact stated36 h 27 min

Incidents per month

0 4 8 Dec 2025: 5 incidents (5 minor) · typical time to resolve 6 h 19 min Jan 2026: 1 incident (1 minor) · typical time to resolve 43 h 15 min Feb 2026: 3 incidents (3 minor) · typical time to resolve 35 min Mar 2026: 3 incidents (3 minor) · typical time to resolve 2 h 49 min Apr 2026: 6 incidents (6 minor) · typical time to resolve 55 min May 2026: 8 incidents (1 major, 7 minor) · typical time to resolve 2 h 32 min Jun 2026: 5 incidents (5 minor) · typical time to resolve 55 min Jul 2026: 2 incidents (2 minor) · typical time to resolve 9 h 30 min Aug 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 20 h 58 min Sep 2026: 7 incidents (5 minor, 2 no impact stated) · typical time to resolve 2 h 37 min Oct 2026: 2 incidents (2 minor) · typical time to resolve 2 h 38 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Historical5
Real-Time2
API1
Alerts1
Nexa1

As Conviva's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Conviva's subprocessorsCSV · Atom

7 reported incidents in the last 30 days, by 2 of the vendors Conviva lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Conviva was involved.

DateCompanyIncidentImpactLasted
CoralogixUS2 Region pull integrations no impact stated—
CoralogixLog threshold alerts not evaluating on EU2 region no impact stated10 min
Box[Minor] Issue with Box AI minor3 h 18 min
Box[Medium] Issue with multiple Box Services major1 h 28 min
CoralogixCustom dashboards unavailable on EU2 major1 h
Box[Major] Issue with Box Drive major4 h 11 min
CoralogixIngestion Delays Across All Pipelines in the US3 Region minor1 h 4 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Conviva's site

Conviva transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/conviva"><img src="https://thirdpartyindex.com/badge/conviva.svg" alt="Conviva transparency rating on Third Party Index" height="20"></a>
[![Conviva transparency rating on Third Party Index](https://thirdpartyindex.com/badge/conviva.svg)](https://thirdpartyindex.com/vendors/conviva)