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Status impact color legend Black impact: None Yellow impact: Minor Red impact: Major Blue impact: Maintenance Subscribe to UpdatesSubscribe [ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider. Subscribe Investigating - A breaking change to the Private Network option was introduced on 2026-11-04T09:53:40Z. Previously, there was a single Private Network option. This has now been replaced with a separate option for each bandwidth. Consequently, existing offers have been updated to reference the corresponding new options. However, this change introduces a breaking change in the Terraform state. This change is mandatory to support an upcoming feature. We are currently working on a fix. https://github.com/scaleway/terraform-provider-scaleway/issues/4587 Nov 10, 2026 - 17:55 CET [Dedibox VPS] - VPS provisioning failed Subscribe Identified - We have identified the issue and are currently working on a fix. It should be resolved very shortly. We will keep you updated. Nov 09, 2026 - 10:31 CET Investigating - We are currently experiencing delays in the provisioning of Dedibox VPS. Our teams are investigating the issue. We apologize for the inconvenience and will provide further updates as soon as possible. Nov 09, 2026 - 10:08 CET [Kapsule] - [All - region] - Force migration EOL Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 09, 2026 - 08:00 CET Scheduled - On Monday 9th to Friday 13th of November, from 8:00 AM CET to 7:00 PM CET, we will upgrade remaining cluster in version 1.33. This upgrade aims to remove the OEL version 1.33. This migration will cause apiserver restart one or more time. We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Nov 9, 2026 08:00 - Nov 13, 2026 19:00 CET [VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time Subscribe Monitoring - The situation should now be back to normal. Nov 03, 2026 - 12:20 CET Update - We are continuing to investigate this issue. Nov 03, 2026 - 12:09 CET Investigating - We are currently experiencing slow response time on Metadata API through VPC. This started at 09:00 UTC. DNS through VPC may also experience slow response time. Nov 03, 2026 - 12:08 CET P2 - [WEBHOSTING] - PHP Emergency maintenance Subscribe Update - [Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served normally on their patched PHP version. -PHP 5.x: websites previously running PHP 5.2, 5.4 or 5.5 have been automatically migrated to PHP 5.6 (patched) and are served normally. We recommend that customers check that their websites are working correctly after this version change, following the recommendations in this guide: https://www.scaleway.com/en/docs/webhosting/reference-content/php-5-6-migration-guide/ -PHP 4: websites remain in maintenance and are served a maintenance page. Customers can bring their websites back online by migrating to PHP 5.6 or later. We apologize for the inconvenience, and thank you for your patience. Oct 26, 2026 - 17:55 CET Update - [Update] Security Maintenance – Web Hosting Services Security patching for the php2shell vulnerability is progressing: cPanel Environments (Resolved): PHP versions have been updated across all Scaleway and Online.net cPanel servers (as well as Scaleway Plesk). Maintenance mode has been lifted, and services are back online. Classic Shared Hosting / Mutu (In Progress): Classic shared environments remain under maintenance while work is actively underway. Oct 22, 2026 - 08:20 CEST Identified - The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken Webhosting websites offline while we apply the patched PHP versions. Our team is actively working to patch and restore the service as soon as possible. Oct 21, 2026 - 16:38 CEST [Support] Call Handling Delays Subscribe Identified - Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension. Oct 26, 2026 - 09:56 CET Investigating - Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension. Oct 26, 2026 - 09:44 CET [Support] Delays in ticket processing Subscribe Update - En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding. Oct 26, 2026 - 09:55 CET Identified - En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding. Oct 26, 2026 - 09:54 CET Investigating - En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding. Oct 26, 2026 - 09:45 CET [DEDIRACK][DC1] Changes to access control during building works Subscribe Update - Scheduled maintenance is still in progress. Work is scheduled to be completed on the date indicated (15/11) Oct 22, 2026 - 09:21 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 2026 - 09:00 CEST Update - We will be undergoing scheduled maintenance during this time. Sep 15, 2026 09:00 - Nov 16, 2026 08:00 CET Update - We will be undergoing scheduled maintenance during this time. Sep 15, 2026 09:00 - Nov 16, 2026 08:00 CET Update - We will be undergoing scheduled maintenance during this time. Sep 15, 2026 09:00 - Nov 16, 2026 08:00 CET Scheduled - As part of the work to replace the access control system, scheduled to take place from 15 September to 15 November, work will be carried out in stages on certain access doors. This work will include, in particular, the removal of the old readers and the installation and commissioning of the new readers. During this transition period, and depending on the progress of the work, it may be necessary to temporarily use two access badges for certain doors, in order to ensure continuity and the smooth operation of access. Those affected will be informed in advance should this arrangement need to be put in place. We thank you in advance for your understanding, patience and cooperation throughout the duration of this work. Sep 15, 2026 09:00 - Nov 16, 2026 08:00 CET About This Site Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs). You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/ Elements - Products Degraded Performance Account Operational APIs Operational Apple Silicon Operational Audit Trail Operational Billing Operational Block Storage Operational Clusters for Apache Spark™ Operational Cockpit Operational Container Registry Operational Data Warehouse Operational Databases Operational Developer Tools Operational Domains Operational Edge service Operational Elastic Metal Degraded Performance Elements Console Operational Environmental Footprint Operational File Storage Operational Generative API Operational IAM Operational Instances Operational IoT Hub Operational Jobs Operational Kafka Operational Kubernetes Kapsule Under Maintenance Load Balancer Operational Managed Inference Operational Messaging and Queuing Operational Network Operational Object Storage Operational Observability Operational Public Gateway Operational Secret Manager Operational Serverless Container Operational Serverless Functions Operational Serverless-Database Operational Transactional Email Operational VPC Degraded Performance Web Hosting Operational Website Operational Elements - AZ Operational fr-par-1 Operational fr-par-2 Operational fr-par-3 Operational nl-ams-1 Operational nl-ams-2 Operational nl-ams-3 Operational pl-waw-1 Operational pl-waw-2 Operational pl-waw-3 Operational it-mil-1 Operational it-mil-2 Operational it-mil-3 Operational Dedibox - Products Degraded Performance Dedibox Operational Hosting Under Maintenance SAN Operational Dedirack Under Maintenance Dedibackup Operational Domains Operational RPN Operational Dedibox Console Operational Dedibox VPS Degraded Performance Dedibox - Datacenters Under Maintenance DC1 Under Maintenance DC2 Operational DC3 Operational DC4 Operational DC5 Operational AMS Operational Miscellaneous Degraded Performance Excellence Degraded Performance BookMyName Operational Saagie - Products Operational Product-1-ACO Operational Product-2-BOU Operational Product-3-BV Operational Product-6-SIPDEV Operational Product-7-SIPINT Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance [Scheduled] [WebHosting Elements] - Platform pf-013 Nov 12, 2026 14:00-15:00 CET Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Posted on Nov 06, 2026 - 16:52 CET [Scheduled] [WebHosting Elements] - Platform pf-014 Nov 12, 2026 15:00-16:00 CET Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Posted on Nov 06, 2026 - 16:53 CET [Scheduled] [WebHosting Elements] - Platform pf-1004 Nov 12, 2026 16:00-17:00 CET Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Posted on Nov 06, 2026 - 16:55 CET Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 [Scheduled] [WebHosting Elements] - Platform pf-012 Completed - The scheduled maintenance has been completed. Nov 10, 17:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 16:00 CET Scheduled - Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Nov 6, 16:50 CET [WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud Resolved - This incident has been resolved. Nov 10, 16:15 CET Identified - Upgrade mysql failed Rollback in progress with backup Nov 10, 15:27 CET [DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector Resolved - This incident has been resolved. Nov 10, 16:05 CET Investigating - The interlink router at DC3 experienced an underlay connectivity issue, potentially impacting customers connected to this router. As a result, affected customers may have experienced a disruption to their production traffic for approximately 4 minutes. Nov 10, 15:20 CET [Scheduled] [WebHosting Elements] - Platform pf-1011 Completed - The scheduled maintenance has been completed. Nov 10, 16:01 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 15:00 CET Scheduled - Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Nov 6, 16:49 CET [Scheduled] [WebHosting Elements] - Platform pf-1010 Completed - The scheduled maintenance has been completed. Nov 10, 15:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 14:00 CET Scheduled - Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Nov 6, 16:45 CET [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped Resolved - This incident has been resolved. Nov 10, 14:53 CET Monitoring - The situation should be back to normal Nov 4, 09:21 CET Update - We are continuing to investigate this issue. Nov 3, 11:02 CET Update - We are continuing to investigate this issue. Nov 3, 10:59 CET Investigating - Issues with LB creation/configuration and auto-healing in PAR1 due to internal metadata API failure Nov 3, 10:54 CET [COCKPIT] - fr-par - Grafana access issues Resolved - This incident has been resolved. Nov 10, 11:55 CET Monitoring - From 11:00 CEST to 14:45 CEST Some users may have experienced errors when accessing their cockpit. The problem is now fixed and under investigation Nov 9, 14:59 CET [DC3] Switch issues in room 4-4 rack B14 / B15 Resolved - This incident has been resolved. Nov 10, 09:52 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 6, 14:53 CET Identified - A technicien is actually replacing the switch in B14 Nov 6, 13:34 CET Investigating - Switch is currently unavailable. We are investigating. Nov 6, 11:35 CET [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D Resolved - This incident has been resolved. Nov 10, 09:51 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 6, 18:27 CET Identified - The first router of the pair is back online, and service should gradually be restored. Our teams are still actively working to restore the situation. Nov 6, 17:07 CET Investigating - We are currently experiencing RPNv1 network unavailability affecting racks in room 4-4, corridors C and D Nov 6, 16:20 CET Nov 9, 2026 [DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down Resolved - This incident has been resolved. Nov 9, 18:02 CET Investigating - We are experiencing a DNS resolution issue affecting the following nameservers over IPv4 only : ns0.online.net and ns0.dom.scw.cloud. Nov 9, 17:49 CET [Scheduled] [WebHosting Elements] - Platform pf-001 pl-waw Completed - The scheduled maintenance has been completed. Nov 9, 16:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 15:00 CET Scheduled - Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Nov 6, 16:40 CET [COCKPIT] - it-mil - data write/read path KO Resolved - From 13:00 CEST to 15:22 CEST: query/write on DS external degraded query on SCW DS degraded Nov 9, 15:43 CET [Scheduled] [WebHosting Elements] - Platform pf-001 nl-ams Completed - The scheduled maintenance has been completed. Nov 9, 15:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 14:00 CET Scheduled - Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance. Nov 6, 16:36 CET [Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down Resolved - This incident has been resolved. Nov 9, 10:01 CET Investigating - Since UTC 2026-11-07 02:51:47, an RPN switch is unreachable, RPN connectivity is unavailable for some servers in this rack. Nov 9, 09:23 CET Nov 8, 2026 No incidents reported. Nov 7, 2026 [Block Storage] - fr-par-1 - Write latency increase due to background operations Resolved - Writes latencies returned to normal levels for this cluster. Nov 7, 12:28 CET Identified - Since 22h UTC, mean write latencies slowly increased on one Block cluster on fr-par-1 due to background operations pilling up overnight until 05h19 UTC. Latencies are not increasing anymore and the cluster is processing the remaining operations. The Block Storage team is working to speed up the processing of the remaining tasks. Write latencies are expected to return to normal in a few hours Nov 7, 08:22 CET Nov 6, 2026 [Kapsule] - [All - region] - infrastructure migration Completed - The scheduled maintenance has been completed. Nov 6, 19:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 08:00 CET Update - We will be undergoing scheduled maintenance during this time. Nov 3, 10:14 CET Update - [Kapsule] - [All - region] - infrastructure migration We will be undergoing scheduled maintenance during this time. Nov 3, 09:58 CET Update - We will be undergoing scheduled maintenance during this time. Nov 3, 09:52 CET Update - We will be undergoing scheduled maintenance during this time. Nov 3, 09:48 CET Scheduled - [Kapsule] - infrastructure migration On Wednesday 4th to Friday 6th of November, from 8:00 AM CET to 7:00 PM CET, we will perform a mandatory upgrade on our infrastructure. This upgrade aims to enhance internal resiliency. THIS IS NOT THE FORCE UPGRADE PROCESS. This migration will cause apiserver restart one or more time. We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Nov 2, 15:07 CET [Generative API] - [global] - GLM-5.3 timeouts Resolved - This incident has been resolved. Nov 6, 11:45 CET Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 17:42 CEST Investigating - Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue. Oct 20, 17:31 CEST [GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts Resolved - This incident has been resolved. Nov 6, 11:44 CET Monitoring - Some requests to the deepseek-v4-flash and deepseek-v4.1-flash models had experienced elevated timeouts. The error rates are improving. We're monitoring the situation. Oct 26, 18:34 CET Degraded Performances on it-mil APIs Resolved - This incident has been resolved. Nov 6, 11:39 CET Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 12:07 CEST Investigating - We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. Oct 20, 11:23 CEST Nov 5, 2026 [Serverless Functions/Containers] - [nl-ams] - infrastructure upgrade Completed - Maintenance has been stopped, due to issues encountered while we were rolling out changes. More details in the dedicated incident summary: https://status.scaleway.com/incidents/kpdnmppv771c. We will resume the infrastructure upgrade process later, and will create a separate scheduled maintenance for it. We apologize for any inconvenience. Nov 5, 16:53 CET Update - Maintenance did not go as planned and lead to connectivity issues. Refer to this dedicated status for more information: https://status.scaleway.com/incidents/kpdnmppv771c Nov 5, 12:26 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 09:01 CET Scheduled - On 11/05, from 9:00 AM UTC, we will perform a mandatory upgrade on our nl-ams infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to zero even if no traffic is received. This will also include changes allowing us to improve overall performance, and prepare for the next features. While we tried our best to reduce impacts to users, some of them are inevitable. While we rollout the upgrade, expected impacts are: - Users' running functions/containers instances will restart, several times. As a result, requests could be buffered while new instances are started, causing "cold starts", even for functions/containers with min_scale set to 1. Functions/containers with no running instances won't be impacted. - 5xx errors while calling functions/containers. As we restart system components to perform the upgrade, some in-flight requests (especially long-running ones) might be terminated before completion. Users might also notice flakiness (slow requests, timeouts), but client retries should be able to succeed. We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Oct 30, 11:03 CET [Serverless Functions/Containers] - [nl-ams] - Connectivity issues Resolved - Incident is resolved now. Impacts for users were limited to nl-ams region, and Serverless Containers product: - From 10:00 UTC to 11:05 UTC: users received HTTP 5xx errors while calling their containers - From 10:00 UTC to 12:00 UTC: some containers were stuck in creating/updating - From 09:20 UTC to 12:20 UTC: some containers with VPC support lost connectivity to resources in their PN These were all unexpected impacts of the following maintenance: https://status.scaleway.com/incidents/f7lpf0j1c2sq. The upgrade was partially applied, since we stopped it to stabilize the situation. While the situation is stable now, some work will still need to be done to fully complete the maintenance in the future, but we will postpone it for now. In more details: a faulty step during our maintenance caused 1) our gateways to misbehave and start returning HTTP 503 errors and 2) VPC attached containers to be detached from their PN. The situation quickly snowballed, as a lot of pressure was made on the infrastructure, causing other unrelated issues (e.g. containers stuck in creating/updating statuses). Despite our care, and successful upgrades on other regions (e.g. https://status.scaleway.com/incidents/tf28nvnckksz), the issue arose there because of nl-ams region being more crowded. We will perform additional tests before continuing the maintenance. We deeply apologize for the inconvenience caused. Nov 5, 16:52 CET Monitoring - VPC connectivity issues are now stabilized. Unlike stated previously, only Serverless Containers product is impacted. We are now monitoring the situation. Thanks for your understanding. Nov 5, 13:21 CET Update - As of 12:00 UTC, containers shouldn't be stuck anymore in "creating" or "updating" status for an abnormal duration. Some containers with VPC support might have lost connectivity to resources inside the Private Network. A redeployment of the container triggered by users could help solving the situation, but we are investigating. Sorry again for any inconvenience. Nov 5, 13:17 CET Update - Connectivity has been back to normal since 11:06 UTC. We are continuing to monitor the situation. We are still working on restoring create and update operations, which remain impacted. Nov 5, 12:46 CET Update - Serverless Container, Serverless Functions are impacted. Nov 5, 12:24 CET Identified - The scheduled maintenance https://status.scaleway.com/incidents/f7lpf0j1c2sq did not go as planned. Since 09:50 UTC, Serverless Containers services might have faced connectivity issues. Create and update operations were impacted as well. Nov 5, 12:22 CET [Transactionnal Email] - Delivering Issue Resolved - All emails have now been sent, and traffic is back to normal. Nov 5, 16:33 CET Monitoring - We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually. Nov 5, 15:08 CET Identified - Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused. Nov 5, 13:27 CET [fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster Resolved - This incident has been resolved. Nov 5, 15:35 CET Monitoring - All new servers have been fixed. We are still increasing data density in the servers and monitoring any latency spikes. Nov 4, 17:40 CET Update - We are continuing to work on a fix for this issue. Nov 4, 17:38 CET Update - The fix improved nvme behavior during the day and today we applied it on half of the concerned rack. As data must be removed first to apply the fix, migrations operations are processing slowly to avoid worsening impact on latencies. Migration operations will continue through the week-end. Oct 30, 22:32 CET Update - We applied a fix on one of the concerned servers and monitoring it, we will have more significant metrics tomorrow. Oct 29, 17:52 CET Identified - Since monday 26 october on the morning, we noticed increased periodic spike of latencies following the integration of a new rack in one of our cluster. Those spikes are more noticeable during the day and are linked to writes done on some of the new disks. This issue also impact MRDB product. We limited the impact and currently we are working on a fix. An update will be posted at the end of the day. Oct 29, 12:01 CET [Elastic Metal][PAR-2] Scheduled Maintenance - Infrastructure Modernization — EM-I215E-NVME Servers Completed - The scheduled maintenance has been completed. Nov 5, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 09:00 CET Scheduled - A technical modernization process is currently underway on selected infrastructure in the PAR2 availability zone. - Impacted servers: EM-I215E-NVME dedicated servers with tag 'migration_required'. - Action Required: Impacted customers have received a dedicated email to perform a complimentary migration to a new server before November 4, 2026. - Unmigrated servers will be proactively powered off on November 4, 2026, to allow completion of the maintenance work. Our support team remains at your disposal to assist you throughout this migration process. Oct 22, 17:23 CEST Nov 4, 2026 Cockpit (pl-waw) Traces ingestion is degraded Resolved - This incident has been resolved. Nov 4, 16:15 CET Investigating - Some customers may experience errors while pushing traces on pl-waw. Nov 4, 13:37 CET Nov 3, 2026 [SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable Resolved - This incident has been resolved. Nov 3, 15:13 CET Monitoring - The issue was identified on LB's side; the problem is now resolved. We're monitoring for the time being but don't expect any reoccurrence. Nov 3, 11:06 CET Investigating - We are investigating reports that some serverless containers in the fr-par region may be unreachable. The issue appears to be caused by a load balancer being down, affecting a subset of the serverless containers on fr-par. Nov 3, 11:03 CET [Serverless Functions/Containers] - [pl-waw] - infrastructure upgrade Completed - The maintenance is now over. The infrastructure upgrade went well, and has been done between 09:00 UTC and 10:20 UTC. During this period, users might have encountered a few disturbances, listed in the initial message. Sorry again for any inconvenience, thanks for your understanding. Nov 3, 13:07 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 09:00 CET Scheduled - On 11/03, from 9:00 AM UTC, we will perform a mandatory upgrade on our pl-waw infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to zero even if no traffic is received. This will also include changes allowing us to improve overall performance, and prepare for the next features. While we tried our best to reduce impacts to users, some of them are inevitable. While we rollout the upgrade, expected impacts are: - Users' running functions/containers instances will restart, several times. As a result, requests could be buffered while new instances are started, causing "cold starts", even for functions/containers with min_scale set to 1. Functions/containers with no running instances won't be impacted. - 5xx errors while calling functions/containers. As we restart system components to perform the upgrade, some in-flight requests (especially long-running ones) might be terminated before completion. Users might also notice flakiness (slow requests, timeouts), but client retries should be able to succeed. We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Oct 26, 11:57 CET [DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10 Resolved - This incident has been resolved. Nov 3, 11:58 CET Investigating - Both switches in the rack DC3/S46/B09-10 went offline. Nov 3, 09:35 CET [BILLING] - Billing consumptions in November are not up-to-date Resolved - The situation went back to normal around 7:30 Paris time Nov 3, 08:54 CET Investigating - November consumptions are not up to date in billing console and billing APIs. We are working at resolving this issue. Nov 2, 15:42 CET Nov 2, 2026 [fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights Resolved - This incident has been resolved. Nov 2, 14:59 CET Identified - Following this incident : https://status.scaleway.com/incidents/4v0ls9gl5f1k To avoid further issues, Serverless SQL DB will not run backups on Friday night or Saturday night. We will start running backups on Monday morning. Oct 30, 11:15 CET [NETWORK] - [DC5] RPN switch is down on DC5/S9/C52 Resolved - Resolved at 2026 Nov 2 12:22:44 UTC No root cause found (nothing in the logs and console unresponsive). Fixed with a cold reboot Nov 2, 13:46 CET Investigating - RPN service is unavailable since 2026 Nov 2 09:47:04 UTC Rack impacted : DC5/S9/C52 Nov 2, 11:28 CET [Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable. Resolved - 01/11/2026 - 21:00 UTC+1 - Service started to be degradated 02/11/2026 - 2:00 UTC+1 - Service was unavailable 02/11/2026 - 9:00 UTC+1 - A fix has been implemented, service is available Nov 2, 09:19 CET Nov 1, 2026 [Container Registry] - FR-PAR - API unreacheable upstream request timeout. Resolved - Between 8:00 PM and 9:30 PM, requests to the Container Registry API in the FR-PAR region returned the following error: “Upstream request timeout.” Nov 1, 22:17 CET Oct 31, 2026 No incidents reported. Oct 30, 2026 [fr-par] [Serverless SQL DB] All SQL databases are unavailable Resolved - This incident has been resolved. Oct 30, 10:53 CET Monitoring - A fix has been implemented and we are monitoring the results. Oct 29, 11:00 CET Update - We are continuing to work on a fix for this issue. Oct 29, 10:31 CET Identified - Serverless SQL is experiencing performance degradation, serverless SQL databases are repeatedly restarting, and our team is actively investigating the issue. Oct 29, 09:59 CET Oct 29, 2026 [WEBHOSTING] - PF-13 issue Resolved - This incident has been resolved. Oct 29, 15:13 CET Investigating - Customers on pf-13 may currently experience database connection issues. As a result, CMS applications like WordPress might be unavailable and display database connection errors. Our team is now investigating. Oct 28, 19:39 CET [NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors Resolved - October 28, 2026 – 16:14 to 16:27 UTC Approximately 20% of Serverless Containers requests in nl-ams returned HTTP 503 errors, and some active client connections may have been interrupted. Oct 29, 14:28 CET [Generative APIs] - GLM-5.3 model unavailability Resolved - This incident has been resolved. Oct 29, 11:49 CET Investigating - [10:06] Requests on model had experienced elevated timeouts. [10:15] Model has been unavailable [10:50] Fix has been applied Oct 27, 12:03 CET [TEM] - TEM IP address blacklist Resolved - The IP address 51.159.124.109 has been blacklisted by Spamhaus. It is possible that some emails may still be rejected if this listing is cached. The incident for this IP address lasted from: Date Listed: October 28, 2026, 6:46:49 PM Date Removed: October 28, 2026, 8:54:39 PM Oct 29, 08:43 CET Investigating - The IP address 51.159.124.109 has been blacklisted by Spamhaus. Oct 29, 08:30 CET Oct 28, 2026 [Kapsule] - [it-mil] - infrastructure migration Completed - The scheduled maintenance has been completed. Oct 28, 19:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 07:00 CET Scheduled - On Wednesday 28th of October, from 7:00 AM UTC to 7:00 PM UTC, we will perform a mandatory upgrade on our it-mil infrastructure. This upgrade aims to improve etcd performance issues on it-mil. This migration will cause some downtime on the apiserver and controllers/operators: - APIServers will be down for a few minutes - Controllers and operators will be restarted in loops until migration is complete - Kubelet will be restarted too We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Oct 27, 10:37 CET Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node image Resolved - This incident has been resolved. Oct 28, 18:07 CET Investigating - 2026-10-26 11:40:37 GMT+1: a new image was released for Kapsule nodes, unfortunately the release seems to be only partial and some regions might not have the right image id. This may cause nodes to be unable to spawn. Oct 26, 13:18 CET [Kapsule] - [fr-par] Node agent upgrade Completed - The scheduled maintenance has been completed. Oct 28, 18:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 27, 09:00 CET Scheduled - The Kapsule node agent (k8s-agent), which manages the Kubernetes components installed on nodes, will be upgraded in-place on Kapsule nodes. Impact: none expected on workloads. - Only the agent itself is replaced and restarted. - No Kubernetes component (kubelet, containerd, runc, CNI plugins) will be restarted, reinstalled or upgraded. - Nodes will not be drained, cordoned or rebooted, and pods will keep running. Kosmos (external) nodes are not affected. Oct 26, 09:49 CET [Kafka]-[it-mil] Completed - The scheduled maintenance has been completed. Oct 28, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 10:00 CET Scheduled - On Wednesday October 28th, 2026, from 10:00 AM to 12:00 AM (CET), we would like to inform you that a scheduled operation will take place on Kafka in it-mil. Reason for maintenance: Migration of an infrastructure component During the maintenance window your Kafka client might be disconnected from the server, it will automatically reconnect to another server. The products will remain available, but there might be a disruption of the service for some minutes We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience. Oct 27, 16:25 CET Incident History Powered by Atlassian Statuspage