Scaleway
Compliance
- Certified
- Says it complies with
Certifications as Scaleway's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 3S Data Center S.A | Colocation services | Headquarters location: EU; Processing Location (Region): EU (Poland) | |
| Atempo | Data recording and archiving solutions for cold storage services | FR | |
| Atman sp. z.o.o | Colocation services | Headquarters location: EU; Processing Location (Region): EU (Poland) | |
| Atnorth | Colocation services | Headquarters location: EU; Processing Location (Region): EU (Sweden) | |
| BrainStorm Network Inc. | Service provider for VPS Dedibox | CAN | |
| Clever Cloud | Cloud provider for Web Platform | FR | |
| Confia | Recycling of WEEE (Waste Electrical and Electronic Equipment) | FR | |
| Digital Realty | Colocation services | Headquarters location: US; Processing Location (Region): EU (Netherlands) | |
| Equinix EMEA | Colocation services | Headquarters location: US; Processing Location (Region): EU (Italy, Netherlands, Poland) | |
| Iron Mountain | Colocation services | Headquarters location: US; Processing Location (Region): EU (Netherlands) | |
| Op Core | Colocation services | Headquarters location: EU; Processing Location (Region): EU (France) |
Listed as a subprocessor by (6)
Purposes as each company states them.
Datadome datadome.co Cloud provider; Processing, data pipelines and data streaming analytics
Mailgun mailgun.com Hosting; and Infrastructure
Meltwater meltwater.com Cloud Storage
Mistral mistral.ai Cloud Infrastructure; Product: Vibe Code Web
Sinch sinch.com Hosting; and Infrastructure
embrace embrace.io Cloud provider
Service status
minor Ongoing since : [GenAPI] gpt-oss error rate increase
minor Ongoing since : [EDGE] Faulty cache server
minor Ongoing since : [fr-par] Qwen 3 235B saturated
- 8 incidents in 14 days
- 0 major or critical
- 3 days typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| [GenAPI] gpt-oss error rate increase | minor | ongoing | |
| [EDGE] Faulty cache server | minor | ongoing | |
| [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata | none | 1 min | |
| [fr-par] Qwen 3 235B saturated | minor | ongoing | |
| [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness | none | 1 min | |
| [DC2] RPN switch reboot in DC2/S301/D13 | minor | — | |
| san-dc2-7 unreachable | minor | 3 days | |
| [Support] Phone assistance is unavailable | minor | 6 days |
As Scaleway's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.