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Subscribe to UpdatesSubscribe All Systems Operational About This Site We continuously monitor speechmatics.com and the services we provide. If there are any performance or service incidents, an update will be posted here. Please scroll down to view any upcoming scheduled maintenance. Uptime over the past 90 days. View historical uptime. Batch SaaS - EU Operational Batch SaaS - EU1 Operational Batch SaaS - EU2 Operational Batch SaaS - US Operational Batch SaaS - US1 Operational Batch SaaS - US2 Operational Batch SaaS - AU Operational Batch SaaS - AU Operational Docs (docs.speechmatics.com) Operational Portal (portal.speechmatics.com) Operational Docker and Helm Registry (speechmaticspublic.azurecr.io) Operational Appliance Licensing Service Operational Realtime SaaS - US Operational Realtime SaaS - EU Operational Management Platform (mp.speechmatics.com) Operational Usage Reporting (usage.speechmatics.com) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Degraded performance and errors for Batch transcription in US2 Resolved - This incident has been resolved. Nov 10, 22:34 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 10, 21:38 UTC Investigating - We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete. Nov 10, 20:34 UTC Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 RT SaaS USA - Session concurrency values maintenance Completed - The scheduled maintenance has been completed. Nov 6, 08:00 UTC Verifying - Maintenance was successfully completed at 08:11 UTC on 4th November 2026. Some customers may still experience usage values lower than true concurrency until 6th November 2026 08:00 UTC. Nov 4, 08:15 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 08:00 UTC Scheduled - Scheduled maintenance: RT SaaS USA - session concurrency values When: 4th November 2026 08:00 UTC to 6th November 2026 08:00 UTC The usage value in the Info message (type: concurrent_session_usage) sent by the Realtime (RT) SaaS API may show a number lower than your true concurrency during this maintenance window. This is while we migrate the infrastructure that tracks concurrent session usage for the RT SaaS API. What this means for you: - Your quota limits and the number of concurrent sessions you can open are unchanged - Your quota headroom is unaffected, so you will not unexpectedly receive quota errors - There will be no disruption to general RT SaaS service or availability. This will only affect session concurrency values from the API. - No action is required on your end Reported usage will be accurate again after the maintenance window. Oct 30, 12:07 UTC Nov 5, 2026 No incidents reported. Nov 4, 2026 RT SaaS EU - Session concurrency values maintenance Completed - The scheduled maintenance has been completed. Nov 4, 20:00 UTC Verifying - Maintenance was successfully completed at 20:11 UTC on 2nd November 2026. Some customers may still experience usage values lower than true concurrency until 4th November 2026 20:00 UTC. Nov 3, 10:29 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 20:00 UTC Scheduled - Scheduled maintenance: RT SaaS EU - session concurrency values When: 2nd November 2026 20:00 UTC to 4th November 2026 20:00 UTC The usage value in the Info message (type: concurrent_session_usage) sent by the Realtime (RT) SaaS API may show a number lower than your true concurrency during this maintenance window. This is while we migrate the infrastructure that tracks concurrent session usage for the RT SaaS API. What this means for you: - Your quota limits and the number of concurrent sessions you can open are unchanged - Your quota headroom is unaffected, so you will not unexpectedly receive quota errors - There will be no disruption to general RT SaaS service or availability. This will only affect session concurrency values from the API. - No action is required on your end Reported usage will be accurate again after the maintenance window. Oct 30, 12:04 UTC Nov 3, 2026 Nov 2, 2026 Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage