Speechmatics
Certifications and attestations: SOC 2 Type IIISO/IEC 27001PCI DSS
Says it complies with: HIPAA, GDPR
Certifications as listed on Speechmatics's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 69 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Speechmatics's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/speechmatics"><img src="https://thirdpartyindex.com/badge/speechmatics.svg" alt="Speechmatics transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/speechmatics)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| AH Technology Ltd | IT Support; vCISO Consulting Services | ||
| Airtable Limited | Project management software | ||
| Alphabet, Inc T/A Google | Document and communication storage; Generative AI | ||
| Amazon Web Services | Cloud hosting and infrastructure | ||
| Anthropic Ireland, Limited | AI Assistant | ||
| Asana | Project management software | ||
| Atlassian Corporation Plc | Knowledge base software (Confluence); Project management software (Jira) | ||
| Avalara, Inc | Sales and tax compliance software | ||
| Datadog, Inc | Service monitoring and troubleshooting software | ||
| Elasticsearch B.V. | User analytics monitoring software | ||
| Glyphic Ai Limited | Call recording software | ||
| Gocardless Ltd | Payment gateway software | ||
| Goodfit Limited | Marketing platform | ||
| Granola, Inc | AI Assistant | ||
| Hubspot Inc | Customer relationship management software | ||
| Intuit Inc T/A Quickbooks | Accounting software | ||
| Juro | Contract management software | ||
| Kroll LLC T/A Redscan | Security operations monitoring software | ||
| Maxio, LLC | Usage monitoring and reporting software | ||
| Meter | Billing software | ||
| Metronome | Usage monitoring and reporting software | ||
| Microsoft Corporation | Cloud hosting and infrastructure (Microsoft Azure); Document and communication system; User authentication as an identity provider (where selected as chosen identity provider by Customer). | ||
| Profound | Marketing GEO | ||
| Retool, Inc | Speechmatics portal customer management | ||
| SafeBase, Inc | Vendor security and privacy assessment software | ||
| Salesforce.Com Inc | Customer management | ||
| Salesloft, Inc | Sales engagement platform | ||
| Slack Technologies, LLC | Communication tool | ||
| Stripe Payments UK Limited | Payment gateway | ||
| Tipalti Europe Ltd | Accounts payable software | ||
| Upflow Ltd | Accounts receivable software | ||
| Vendr, Inc. | Procurement management software | ||
| WorkOS, Inc. | User authentication and authorisation | ||
| Xero Limited | Accounting system | ||
| Zendesk, Inc | Ticket management solution |
Listed as a subprocessor by (2)
Purposes as each company states them.
Adobe adobe.com Speechmatics provides automatic speech recognition software to allow for speech to text within Adobe products. To do this, Speechmatics has limited ability to process personal data contained in voice details, names, and personal data.
Panopto panopto.com The location is in one of the regions listed above, as selected by the customer and/or as set forth in the Agreement.; Transcription services
Service status
4 incidents in the last 48 days (2 major or critical, 2 minor, 0 with no stated impact) · typically resolved in 2 h 4 min · longest major: 2 h 4 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| RT SaaS USA - SSL connection errors | major | 2 h 4 min evidence | |
| RT SaaS - Users experiencing 4003 errors | critical | 37 min evidence | |
| Batch SaaS EU1/US1/US2 - Degraded performance | minor | — evidence | |
| Batch SaaS AU - Partial Degradation | minor | — evidence |
As Speechmatics's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.