Speechmatics

speechmatics.com

Speechmatics declares 35 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 16 tracked vendors name Speechmatics as a subprocessor, including Atlassian, Vonage and Adobe.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

35 third parties.

NamePurposeLocationListed since
AH Technology Ltd IT Support; vCISO Consulting Services
Airtable Limited Project management software
Alphabet, Inc T/A Google Document and communication storage; Generative AI
Amazon Web Services Cloud hosting and infrastructure
Anthropic Ireland, Limited AIAI Assistant
Asana Project management software
Atlassian Corporation Plc Knowledge base software (Confluence); Project management software (Jira)
Avalara, Inc Sales and tax compliance software
Datadog, Inc Service monitoring and troubleshooting software
Elasticsearch B.V. User analytics monitoring software
Glyphic Ai Limited Call recording software
Gocardless Ltd Payment gateway software
Goodfit Limited Marketing platform
Granola, Inc AI Assistant
Hubspot Inc Customer relationship management software
Intuit Inc T/A Quickbooks Accounting software
Juro Contract management software
Kroll LLC T/A Redscan Security operations monitoring software
Maxio, LLC Usage monitoring and reporting software
Meter Billing software
Metronome Usage monitoring and reporting software
Microsoft Corporation
Cloud hosting and infrastructure (Microsoft Azure); Document and communication system; User authentication as an identity provider (where selected as chosen identity provider by Customer).
Profound Marketing GEO
Retool, Inc Speechmatics portal customer management
SafeBase, Inc Vendor security and privacy assessment software
Salesforce.Com Inc Customer management
Salesloft, Inc Sales engagement platform
Slack Technologies, LLC Communication tool
Stripe Payments UK Limited Payment gateway
Tipalti Europe Ltd Accounts payable software
Upflow Ltd Accounts receivable software
Vendr, Inc. Procurement management software
WorkOS, Inc. User authentication and authorisation
Xero Limited Accounting system
Zendesk, Inc Ticket management solution

Web TechnologiesCSV · Atom

Speechmatics's homepage made 197 requests to 17 domains, and 9 services controlled by another company.

Advertising (4): Microsoft, Spotify AB, X Corp., Reddit, Inc.Analytics (1): Google CloudMarketing automation (1): DreamdataCookie compliance (1): CookiebotCDN (1): jsDelivrOther (1): usually detected as Personalisation: Contentful

9 third parties by category: Advertising 4Analytics 1Marketing automation 1Cookie compliance 1CDN 1Other 1

Third parties 9 · 46 requests
Contentful ctfassets.net 8% of the page's requests 15
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 8
Google Cloudsubprocessor Google Analytics Google Tag Manager 4% of the page's requests 7
Cookiebot Cookiebot 1 3% of the page's requests 6
Spotify AB Spotify Pixel 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 2
Dreamdata Dreamdata <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
First party 1 · 151 requests
Speechmatics Contentful Cybot Framer Motion HSTS HockeyStack Microsoft Clarity Next.js 14.2.35 Open Graph Priority Hints Radix UI React Vercel Vercel Speed Insights 1.0.12 Webpack 77% of the page's requests 151

2 tracked companies loaded by the homepage are not in Speechmatics's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (16)CSV · Atom

16 companies
  • Adobe adobe.com Speechmatics provides automatic speech recognition software to allow for speech to text within Adobe products. To do this, Speechmatics has limited ability to process personal data contained in voice details, names, and personal data.
  • Atlassian atlassian.com Transcription services
  • Beep beepaudio.com Transcription services (audio content and transcript output).
  • Bitbucket bitbucket.org Transcription services
  • Boost.ai boost.ai Provides speech-to-text functionality for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US.
  • EvaluAgent evaluagent.com Speech to Text service
  • Fonn Group fonngroup.com AI functionality (speech-to-text services).
  • Forsta forsta.com Speech-to-Text (ASR) transcription service
  • Medallia medallia.com Software-based speech recognition (speech-to-text).
  • Panopto panopto.com The location is in one of the regions listed above, as selected by the customer and/or as set forth in the Agreement.; Transcription services
  • Rev rev.com Non-English speech-to-text subprocessor
  • Spun s.r.l. spun.com PurposeSpeech-to-text (specialty languages)
  • Statuspage statuspage.io Transcription services
  • Vapi vapi.ai If used, Transcriber
  • Vonage vonage.com Hosting of Conversation Analyzer Services.
  • Wonderful wonderful.ai Speech-to-text; Speech-to-text AI Services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Speechmatics's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 minor)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 critical)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 major)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: 1 incident (1 minor)Nov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 2 major or critical
  • 2 h typical time to resolve
  • 2 h 4 min longest major
BeganIncidentImpactLasted
Degraded performance and errors for Batch transcription in US2minor2 h
RT SaaS USA - SSL connection errorsmajor2 h 4 min
RT SaaS - Users experiencing 4003 errorscritical37 min
Batch SaaS EU1/US1/US2 - Degraded performanceminor—
Batch SaaS AU - Partial Degradationminor—
Management Platform - Service credits applied incorrectlyno impact stated6 h 10 min
Realtime SaaS US - Degraded performanceminor—
portal.speechmatics.com - Outagecritical2 h 15 min

Incidents per month

0 3 6 Dec 2025: 2 incidents (2 minor) · typical time to resolve 2 h 20 min Jan 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 2 h 50 min Feb 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 2 h 4 min Mar 2026: 0 incidents Apr 2026: 5 incidents (5 minor) · typical time to resolve 5 h 13 min May 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 1 h 35 min Jun 2026: 0 incidents Jul 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 2 h 15 min Aug 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 6 h 10 min Sep 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 2 h 4 min Oct 2026: 0 incidents Nov 2026: 1 incident (1 minor) · typical time to resolve 2 h Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Realtime SaaS - US2
Batch SaaS - US21
Realtime SaaS - EU1

As Speechmatics's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Speechmatics's subprocessorsCSV · Atom

63 reported incidents in the last 30 days, by 13 of the vendors Speechmatics lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Speechmatics was involved.

DateCompanyIncidentImpactLasted
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
MetronomeAlerts are delayed major1 h 31 min
XeroGlobal: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub major1 h 7 min
RetoolSome antivirus products are blocking retool.app majorongoing
SalesloftSalesforce sync interruption for some customers no impact statedongoing
XeroUK: HMRC connected services - MTD IT and MTD VAT minor14 h 32 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
WorkOSIntermittent 503 errors in certain regions minor4 h 19 min
ElasticsearchmOLTP PrivateLink connectivity issue major13 h 28 min
MetronomeRaw Events Data Export Data is Stale no impact stated7 h 57 min
Metronome[RESOLVED] raw events data export may have stale data no impact stated—
HubSpotHubSpot is experiencing issues no impact stated22 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
GranolaPhone calls on Granola mobile apps are not working major11 min
SalesloftCopilot – Calls not being recorded major1 h 5 min
WorkOSSSO Profile API Timeouts major2 h 18 min
GranolaGranola app services down no impact stated1 h 38 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
AnthropicElevated errors affecting the Google Calendar connector minor3 h 46 min
DatadogMetrics query are disrupted major2 h 29 min
XeroGlobal: Xero - customers are experiencing issues across Xero critical1 h
AnthropicElevated errors affecting the Gmail connector minor1 h 48 min
AnthropicElevated errors for Claude Sonnet 5.5 major41 min
SalesloftGroove Dialer: Calls failing for some customers major3 h 40 min

And 38 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Removed certification: HDS (France) evidence
Rating badge for Speechmatics's site

Speechmatics transparency rating

It updates with the rating.

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