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Subscribe to UpdatesSubscribe All Systems Operational About This Site System Status for Mux (https://mux.com). Uptime over the past 90 days. View historical uptime. Mux Dashboard Operational Mux Docs Operational Mux Video - VOD Operational Mux Video - Live Operational Mux Robots Operational Mux Data - Data Collection Operational Mux Data - Engagement Counts API Operational Mux Player - Embeds Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 RTMP and SRT live stream disconnects Resolved - This incident has been resolved. Nov 5, 01:02 UTC Update - This incident has been resolved. Nov 5, 01:02 UTC Monitoring - A fix was applied to production and we are monitoring the system. Nov 5, 00:49 UTC Update - We have tested a fix for this issue and are working on rolling it out to production. Nov 4, 23:38 UTC Update - We are continuing to work on a fix for this issue. Nov 4, 23:25 UTC Update - We are continuing to work on a fix for this issue. Nov 4, 22:52 UTC Identified - The issue has been identified and a fix is being implemented. Nov 4, 22:24 UTC Investigating - We are experiencing a small number of RTMP and SRT live streams disconnecting; most are reconnecting automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence. Nov 4, 22:23 UTC Nov 4, 2026 RTMP and SRT live streams disconnection Resolved - This incident has been resolved. Nov 4, 19:21 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 4, 19:09 UTC Identified - We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence. Nov 4, 18:10 UTC Nov 3, 2026 Delays in some video processing tasks Resolved - This incident has been resolved. Nov 3, 03:31 UTC Monitoring - A fix has been implemented and we are monitoring. Nov 3, 02:55 UTC Identified - We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed. Nov 3, 02:14 UTC Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 Elevated Mux Video Errors Resolved - This incident has been resolved. Some customers have reported on-demand assets created during or shortly after the incident window didn’t finish processing and are still showing a status of "preparing". Our team is working to get these assets processed. At this time you do not need to take any action, and we’ll post an update here as soon as they’re resolved. If this is having an urgent impact on your business, please contact us via mux.com/support or reach out to your CSM directly, and include a list of asset IDs that are impacted. Oct 29, 02:05 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 29, 00:47 UTC Update - Data collection, streaming, and alerting was delayed during that window. Oct 29, 00:18 UTC Identified - The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time. Oct 29, 00:14 UTC Update - Mux Data Collection is also delayed. Continuing to investigate. Oct 28, 23:52 UTC Investigating - We are seeing errors across Mux Video and are investigating Oct 28, 23:42 UTC Oct 28, 2026 Incident History Powered by Atlassian Statuspage