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Scripts and page chrome removed; this is what change detection compares.
Subscribe to UpdatesSubscribe Some antivirus products are blocking retool.app Subscribe Update - We have submitted reclassification requests to the affected vendors, and warnings are clearing for some users of Norton, AVG and Avast. We are now working with the remaining security vendors and threat list providers that still flag retool.app. Because published React-based apps and the app builder preview built with the React-based app builder are served from retool.app, affected users may see those apps or the preview fail to load, often with a connection timeout and no warning page. Some VPNs, routers and company web filters can also block the domain. Apps built with the classic editor and the Retool editor itself are not affected. Retool services are operating normally. If your IT team manages these products, they may be able to add an exception for *.retool.app. We will post another update as vendors confirm. Nov 10, 2026 - 18:19 UTC Identified - We've submitted requests to have the retool.app domain properly classified on all Gen Digital products (Norton, AVG, and Avast) and are waiting for confirmation that it has been removed from the blocklist. Nov 10, 2026 - 01:55 UTC Investigating - Some customers report that Norton, AVG, and other safe browsing vendors are flagging retool.app as dangerous and blocking it. Affected users may see a “dangerous webpage” warning or be unable to load published Retool apps or the app builder preview. Retool services are operating normally. We believe the block comes from how these products classify the domain. We are submitting reclassification requests to each vendor and following up with them. If your IT team manages these products, they may be able to add an exception for *.retool.app. Nov 09, 2026 - 21:30 UTC About This Site Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly. Uptime over the past 90 days. View historical uptime. New app builder Partial Outage Classic web app Operational Infrastructure Operational Workflows Operational Resource Queries Operational License server Operational Email Server Operational RetoolDB Operational Platform APIs Operational Retool-managed Temporal (via Temporal.io) Operational Source Control Operational Audit Trails Operational Self Hosted On-Premise Operational MCP Server Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Unresolved incident: Some antivirus products are blocking retool.app. Nov 9, 2026 Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 Retool Cloud Infrastructure Maintenance Completed - The scheduled maintenance has been completed. Oct 31, 22:15 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 22:00 UTC Scheduled - We will be performing a scheduled security maintenance on Retool Cloud infrastructure this afternoon at approximately 3:00 PM PDT. As part of this, all active user sessions will be terminated, and users will need to log back in to access Retool. The maintenance work should take less than 15 mins. Oct 31, 19:28 UTC Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage