Snapshot 257057
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Subscribe to UpdatesSubscribe Service Under Maintenance Uptime over the past 90 days. View historical uptime. Studio (US) Under Maintenance Studio (EU) Operational Javascript SDK (US) Operational Javascript SDK (EU) Operational HTTP API (US) Operational HTTP API (EU) Operational segment.appcues.com Operational segment.eu.appcues.com Operational Flow Builder (US) Under Maintenance Flow Builder (EU) Operational Public API (US) Operational Public API (EU) Operational Workflow Processing Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Scheduled US Region DB Maintenance Nov 13, 2026 20:00 - Nov 14, 2026 02:00 EST We will be performing scheduled maintenance to upgrade one of our core databases in our US region. We’ve timed this window for our lowest period of Studio and Builder usage to keep the impact on your team as small as possible. When: Friday, November 13, 8:00 PM EST to Saturday, November 14, 2:00 AM EST (02:00 – 10:00 UTC) What will be unavailable during the window (US region): Appcues Studio The Appcues Builder MCP connections to Appcues Sign-in methods other than legacy authentication What will not be affected: Live Flows, Checklists, and other published experiences will keep showing to your end users as normal Experience targeting and qualification will continue to work EU-region accounts No action is needed on your part. We’ll post updates here when maintenance starts and when it’s done. Note: We've set a wider scheduled window than we hope will be necessary, so services may resume earlier than scheduled. Thanks for your patience while we make these improvements. Posted on Nov 03, 2026 - 22:07 EST Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 Appcues SDK performance degredation Resolved - All systems are showing stable metrics. Incident is over. During the incident, response time to SDK sent messages increased by 200% causing delays for content delivery. Oct 30, 10:20 EDT Monitoring - The fix is rolled out and operations are showing normal. We will continue to monitor recovery. Oct 30, 10:13 EDT Identified - We detected an issue causing degraded Appcues SDK performance. A fix is rolling out. Oct 30, 10:00 EDT Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage