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Subscribe to UpdatesSubscribe All Systems Operational Vertex Address Cleansing Operational Vertex Indirect Tax O Series Cloud Operational Calc Operational Portal Operational Vertex Cloud Indirect Tax Operational Calc Operational Portal Operational Vertex Indirect Tax O Series On-Demand Operational Vertex Indirect Tax Returns North America On-Demand Operational Vertex Cloud Payroll Tax Operational Vertex Payroll Tax Q Series On-Demand Operational Vertex e-Invoicing Operational Vertex Certificate Center Operational Vertex Cloud Data Integrity Operational Vertex Exemption Certificate Wizard (ECW) Operational Vertex Indirect Tax Intelligence Operational Vertex O Series Edge Operational Vertex Tax Performance Engine Operational Vertex VAT Compliance Operational Vertex Express Returns Operational Vertex High Volume Reporting (HVR) Operational Vertex for eCommerce Operational Vertex for Marketplaces Operational Vertex Invoice IQ Operational Vertex Validator Operational Cloud Returns Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Maintenance in Vertex Express Returns Nov 24, 2026 05:00-09:00 UTC Vertex will be performing maintenance on Tuesday, November 24 from 05:00 UTC to 09:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time. Posted on Oct 29, 2026 - 19:38 UTC Maintenance in Vertex Indirect Tax Returns North America On-Demand Nov 25, 2026 01:00-06:00 UTC Vertex will be performing maintenance on Wednesday, November 25 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time. Posted on Oct 29, 2026 - 19:36 UTC Maintenance in Vertex VAT Compliance Nov 30, 2026 23:00 - Dec 1, 2026 02:00 UTC Vertex will be performing maintenance on Monday, November 30 from 23:00 UTC until Tuesday, December 1 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time. Posted on Oct 29, 2026 - 19:34 UTC Maintenance in Vertex Cloud Indirect Tax Dec 6, 2026 05:00-11:00 UTC Vertex will be performing maintenance on Sunday, December 6 from 05:00 to 11:00 UTC. Please note that the Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal, and there may be a delay in calculation response time. Posted on Nov 06, 2026 - 18:37 UTC Maintenance in Vertex Exemption Certificate Wizard Dec 6, 2026 10:00-11:00 UTC Vertex will be performing maintenance on Sunday, December 6 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window. Posted on Nov 05, 2026 - 17:13 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Maintenance in Vertex Exemption Certificate Wizard Completed - The scheduled maintenance has been completed. Nov 10, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 10:00 UTC Scheduled - Vertex will be performing maintenance on Tuesday, November 10 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window. Oct 10, 22:02 UTC Urgent Maintenance in Vertex Indirect Tax Returns North America On-Demand Completed - The scheduled maintenance has been completed. Nov 10, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 02:00 UTC Scheduled - Vertex will be performing maintenance on Tuesday, November 10 from 02:00 UTC to 06:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time. Nov 5, 14:35 UTC Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 Maintenance in Vertex VAT Compliance Completed - The scheduled maintenance has been completed. Oct 31, 02:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 23:00 UTC Scheduled - Vertex will be performing maintenance on Friday, October 30 from 23:00 UTC until Saturday, October 31 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time. Sep 25, 15:15 UTC Oct 30, 2026 Maintenance in Vertex Indirect Tax Returns North America On-Demand Completed - The scheduled maintenance has been completed. Oct 30, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 01:00 UTC Scheduled - Vertex will be performing maintenance on Friday, October 30 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time. Sep 23, 17:16 UTC Oct 29, 2026 Maintenance in Vertex Express Returns Completed - The scheduled maintenance has been completed. Oct 29, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:00 UTC Scheduled - Vertex will be performing maintenance on Thursday, October 29 from 04:00 UTC to 06:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time. Sep 23, 17:14 UTC Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage