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Skip to navigationSkip to main content Opens in new tab |Citcon's Trust Center Citcon Citcon, a global all-in-one payment platform with a unified API to integrate 100+ digital wallets, offers a full-stack solution from payment processing and gateway services to reporting and fund settlement. We Connect Leading Brands to Billions of Consumers Every Day Headquartered in Silicon Valley, Citcon provides in-store, online, and mobile payment solutions for thousands of the biggest brands worldwide including Nordstrom, Samsonite, Macy’s, MGM Resorts, Bloomingdale’s, Hyatt, L’Oréal, and many others. Our platform helps more than 10,000 global merchants securely process millions of payment transactions daily. In essence, Citcon is a leading payment gateway solution that helps consumers pay for their products and services anywhere, anytime. Citcon began as the first authorized US merchant acquirer for WeChat Pay and Alipay—two of the most popular mobile wallet providers in China. Today, we connect more than 20 global wallet providers, including PayPal and Venmo, reaching over 2 billion mobile wallet users worldwide. security@citcon-inc.com Privacy Policy Compliance SOC 2 Type I PCI DSS - SAQ D, SP and ROC Prep GDPR US Data Privacy SOC 2 Type 2 Resources View all PCI DSS Citcon_USA_-_20241025_-_PCI_DSS_v4.0.1_-_AOC_Service_Providers.pdf Visa_Global_Registry_of_Service_Providers_August_31_2025.pdf Citcon PCI DSS v4.0.1 AOC 2025 Citcon_USA_-_20261026_-_PCI_DSS_v4.0.1_-_AOC_Service_Providers.pdf SOC 2 SOC 2 Type I Citcon-Inc SOC 2 Type II 03.31.25.pdf SOC 2 Type II report 2026 Privacy Privacy Compliance Policy Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 15 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Employee background checks performed View 6 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 31 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all Amazon Web Services • Cloud provider Provide cloud based production transactional processing Cloudflare • Cloud monitoring GitHub • Source code repository Source code repository Google Workspace • Productivity Tool Google Workspace FAQ Updates View all Compliance 2025 PCI DSS 4.0.1 Audit Completed Published October 25, 2025 Citcon has completed the 2025 PCI DSS 4.0.1 audit, and you are welcome to request the updated version as needed.