Snapshot 258001
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{
"incidents": [
{
"created_at": "2026-11-11T18:57:23Z",
"id": "01M75ZHKX4E1C1H42Y4DY9VMBT",
"impact": "major",
"incident_updates": [
{
"body": "This issue is now resolved.",
"created_at": "2026-11-11T21:30:56Z",
"display_at": "2026-11-11T21:30:56Z",
"id": "01M768AS04T5VE5AJX2QP5GQQP",
"incident_id": "01M75ZHKX4E1C1H42Y4DY9VMBT",
"status": "resolved",
"updated_at": "2026-11-11T21:30:56Z"
},
{
"body": "We're investigating login failures to Hasura Cloud v2 project consoles.",
"created_at": "2026-11-11T18:57:23Z",
"display_at": "2026-11-11T18:57:23Z",
"id": "01M75ZHKX43HF56P60NTEDWX8T",
"incident_id": "01M75ZHKX4E1C1H42Y4DY9VMBT",
"status": "investigating",
"updated_at": "2026-11-11T18:57:23Z"
}
],
"name": "Hasura Cloud Console login failures",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2026-11-11T21:30:56Z",
"status": "resolved",
"updated_at": "2026-11-11T21:30:56Z"
},
{
"created_at": "2026-11-11T10:21:45Z",
"id": "01M7521EVBT75A4KHMGE6D09QG",
"impact": "major",
"incident_updates": [
{
"body": "We are experiencing a service disruption affecting some Hasura Cloud Free tier projects. Our team is investigating the impact and will provide further updates as more information becomes available. We apologize for the disruption.",
"created_at": "2026-11-11T10:21:45Z",
"display_at": "2026-11-11T10:21:45Z",
"id": "01M7521EVBJ1DWT72V2YMW5ZAF",
"incident_id": "01M7521EVBT75A4KHMGE6D09QG",
"status": "investigating",
"updated_at": "2026-11-11T10:21:45Z"
}
],
"name": "Hasura Cloud Free Tier — Service Disruption",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"status": "investigating",
"updated_at": "2026-11-11T10:21:45Z"
},
{
"created_at": "2026-09-12T14:48:11Z",
"id": "01M2B1E6SX3V93Q51KS4MQ43JS",
"impact": "minor",
"incident_updates": [
{
"body": "Resolved.",
"created_at": "2026-09-12T15:44:32Z",
"display_at": "2026-09-12T15:44:32Z",
"id": "01M2B4NCG04ZVGMCGKEPTQMX7M",
"incident_id": "01M2B1E6SX3V93Q51KS4MQ43JS",
"status": "resolved",
"updated_at": "2026-09-12T15:44:32Z"
},
{
"body": "Applied a fix. ",
"created_at": "2026-09-12T15:37:41Z",
"display_at": "2026-09-12T15:37:41Z",
"id": "01M2B48TM8Z23PVFFRCRVDXTDF",
"incident_id": "01M2B1E6SX3V93Q51KS4MQ43JS",
"status": "monitoring",
"updated_at": "2026-09-12T15:37:41Z"
},
{
"body": "We've identified the root cause and are working on mitigation.",
"created_at": "2026-09-12T15:18:26Z",
"display_at": "2026-09-12T15:18:26Z",
"id": "01M2B35JTA7H725TM0QEXBJ42X",
"incident_id": "01M2B1E6SX3V93Q51KS4MQ43JS",
"status": "identified",
"updated_at": "2026-09-12T15:18:26Z"
},
{
"body": "We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. \n\nDedicated data planes are not affected.",
"created_at": "2026-09-12T14:48:11Z",
"display_at": "2026-09-12T14:48:11Z",
"id": "01M2B1E6SX4MEYDHCX8QC7VRD6",
"incident_id": "01M2B1E6SX3V93Q51KS4MQ43JS",
"status": "investigating",
"updated_at": "2026-09-12T14:48:28Z"
}
],
"name": "Increased latency on PromptQL",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2026-09-12T15:44:32Z",
"status": "resolved",
"updated_at": "2026-09-12T15:44:32Z"
},
{
"created_at": "2026-09-10T16:03:15Z",
"id": "01M260Y7AG7014HH76YXD4HTN1",
"impact": "none",
"incident_updates": [
{
"body": "Connector deployments have been processing normally since the fix was deployed. Builds started during the impacted window still need to be re-run.",
"created_at": "2026-09-10T18:10:10Z",
"display_at": "2026-09-10T18:10:10Z",
"id": "01M2686KCZRTGDR49W6AMD29SV",
"incident_id": "01M260Y7AG7014HH76YXD4HTN1",
"status": "resolved",
"updated_at": "2026-09-10T18:10:10Z"
},
{
"body": "We identified the root cause: an authentication change in the service that initializes connector deployments, introduced by an internal upgrade and deployed a fix at approximately 17:30 UTC. New builds started after this time are processing normally.\n\nAction required: builds started during the impacted window will not complete on their own. Please re-run any affected builds (ddn connector build create / ddn supergraph build create). No other action is needed.\n\nWe are continuing to monitor and will post a final update once we have confirmed full recovery.",
"created_at": "2026-09-10T18:00:23Z",
"display_at": "2026-09-10T18:00:23Z",
"id": "01M267MNSGM2GDM31ZT62G6Y0R",
"incident_id": "01M260Y7AG7014HH76YXD4HTN1",
"status": "monitoring",
"updated_at": "2026-09-10T18:00:23Z"
},
{
"body": "We've identified the root cause: an authentication change in a recent control-plane upgrade caused new connector deployments to stall in a pending state. The fix has been merged and is being rolled out now. Once deployed, we'll re-run your pending connector builds and confirm your development environment is unblocked; no changes are needed on your side.",
"created_at": "2026-09-10T17:23:08Z",
"display_at": "2026-09-10T17:23:08Z",
"id": "01M265GFH8NXN71T46W1R60PXJ",
"incident_id": "01M260Y7AG7014HH76YXD4HTN1",
"status": "investigating",
"updated_at": "2026-09-10T17:23:08Z"
},
{
"body": "We are investigating an issue where DDN connector builds are not completing. Our team is working to identify the cause and restore normal build processing.",
"created_at": "2026-09-10T16:03:15Z",
"display_at": "2026-09-10T16:03:15Z",
"id": "01M260Y7AGSTJ1R1GSYXH66DRW",
"incident_id": "01M260Y7AG7014HH76YXD4HTN1",
"status": "investigating",
"updated_at": "2026-09-10T16:03:15Z"
}
],
"name": "DDN connector builds are not completing",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2026-09-10T18:10:10Z",
"status": "resolved",
"updated_at": "2026-09-10T18:10:10Z"
},
{
"created_at": "2026-05-08T14:39:18Z",
"id": "01KR40EMKGZSV1PMH2HRRH726W",
"impact": "major",
"incident_updates": [
{
"body": "Incident is resolved. Please reach out to our support team if you're still encountering issues.",
"created_at": "2026-05-08T15:50:31Z",
"display_at": "2026-05-08T15:50:31Z",
"id": "01KR44H1M7DQSQ4P1M162P04PY",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "resolved",
"updated_at": "2026-05-08T15:50:31Z"
},
{
"body": "The issue has been resolved and services are restored. Due to DNS caching, some users may continue to experience connectivity issues cached records expire. We recommend clearing the cache wherever possible.",
"created_at": "2026-05-08T15:24:37Z",
"display_at": "2026-05-08T15:24:37Z",
"id": "01KR431MD8AAHGHESY05N1KKK2",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "monitoring",
"updated_at": "2026-05-08T15:24:37Z"
},
{
"body": "We're continuing to monitor.",
"created_at": "2026-05-08T15:13:20Z",
"display_at": "2026-05-08T15:13:20Z",
"id": "01KR42CZ3E3YENH5YKTEFZX37Y",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "monitoring",
"updated_at": "2026-05-08T15:13:20Z"
},
{
"body": "We've applied a fix and are seeing recovery.",
"created_at": "2026-05-08T15:08:18Z",
"display_at": "2026-05-08T15:08:18Z",
"id": "01KR423RE8DNQE9HT3A7XQ5ADD",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "monitoring",
"updated_at": "2026-05-08T15:08:18Z"
},
{
"body": "All systems are impacted. DNS resolution failures for hasura.app are affecting all systems.",
"created_at": "2026-05-08T14:57:38Z",
"display_at": "2026-05-08T14:57:38Z",
"id": "01KR41G79344RP85C98Z9YP1MF",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "investigating",
"updated_at": "2026-05-08T14:57:38Z"
},
{
"body": "Current signals point to DNS resolution errors with hasura.app domain",
"created_at": "2026-05-08T14:47:37Z",
"display_at": "2026-05-08T14:47:37Z",
"id": "01KR40XWFRHGGT1B6VAJE4YTA5",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "investigating",
"updated_at": "2026-05-08T14:47:37Z"
},
{
"body": "We're investigating alerts ",
"created_at": "2026-05-08T14:39:18Z",
"display_at": "2026-05-08T14:39:18Z",
"id": "01KR40EMKGT3CXVKRTBZ8PZ338",
"incident_id": "01KR40EMKGZSV1PMH2HRRH726W",
"status": "investigating",
"updated_at": "2026-05-08T14:39:18Z"
}
],
"name": "Project/Data Plane API DNS resolution failure with Hasura Cloud, DDN and PromptQL",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2026-05-08T15:50:31Z",
"status": "resolved",
"updated_at": "2026-05-09T17:19:41Z"
},
{
"created_at": "2026-02-28T03:31:34Z",
"id": "01KJH4TCX6B9QWRY23G3P7DC0D",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved.",
"created_at": "2026-02-28T04:34:51Z",
"display_at": "2026-02-28T04:34:51Z",
"id": "01KJH8E92F5CWX4HAMPTTBVM6J",
"incident_id": "01KJH4TCX6B9QWRY23G3P7DC0D",
"status": "resolved",
"updated_at": "2026-02-28T04:34:51Z"
},
{
"body": "A fix has been applied.",
"created_at": "2026-02-28T03:40:02Z",
"display_at": "2026-02-28T03:40:02Z",
"id": "01KJH59WZZRWZMJ59HK72DQZXS",
"incident_id": "01KJH4TCX6B9QWRY23G3P7DC0D",
"status": "monitoring",
"updated_at": "2026-02-28T03:40:02Z"
},
{
"body": "We're aware of an issue causing elevated errors rates on PromptQL. Team is actively working on a fix.",
"created_at": "2026-02-28T03:31:34Z",
"display_at": "2026-02-28T03:31:34Z",
"id": "01KJH4TCX661FNSJHF8YF50E8E",
"incident_id": "01KJH4TCX6B9QWRY23G3P7DC0D",
"status": "identified",
"updated_at": "2026-02-28T03:31:34Z"
}
],
"name": "Elevated errors with PromptQL",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2026-02-28T04:34:51Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-12-05T09:08:41Z",
"id": "01KBPWAJVRX1QRVR8DFJ6BCZM3",
"impact": "critical",
"incident_updates": [
{
"body": "All the API's are up and running, cloudflare has also update their status page to resolved.",
"created_at": "2025-12-05T09:22:42Z",
"display_at": "2025-12-05T09:22:42Z",
"id": "01KBPX47Y6MGS9EX5QZX77H2C9",
"incident_id": "01KBPWAJVRX1QRVR8DFJ6BCZM3",
"status": "resolved",
"updated_at": "2025-12-05T09:22:42Z"
},
{
"body": "we are seeing the system is recovering and apis are coming up. ",
"created_at": "2025-12-05T09:13:38Z",
"display_at": "2025-12-05T09:13:38Z",
"id": "01KBPWKN0WFXGCRVYPPGKJ8B17",
"incident_id": "01KBPWAJVRX1QRVR8DFJ6BCZM3",
"status": "monitoring",
"updated_at": "2025-12-05T09:13:38Z"
},
{
"body": "There is an ongoing incident with [Cloudflare](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) that is impacting Hasura Cloud.\n\nWe're trying to gauge the impact.",
"created_at": "2025-12-05T09:08:41Z",
"display_at": "2025-12-05T09:08:41Z",
"id": "01KBPWAJVRDVQRXXCTXB7XTNRD",
"incident_id": "01KBPWAJVRX1QRVR8DFJ6BCZM3",
"status": "investigating",
"updated_at": "2025-12-05T09:08:41Z"
}
],
"name": "Cloudflare outage affecting Hasura Cloud/DDN/PromptQL",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-12-05T09:22:42Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-10-20T09:19:08Z",
"id": "01K80EMNNSG07A1PE43ZSHRQMB",
"impact": "minor",
"incident_updates": [
{
"body": "Our team monitored a significant **AWS service disruption** that occurred between **11:49 PM PDT on October 19 and 3:01 PM PDT on October 20** in the **US-EAST-1 region**.\n\nThis AWS outage affected multiple AWS core services, resulting in elevated error rates and latency across many AWS customers and applications. The root cause was traced to a **DNS resolution issue** within DynamoDB, which led to cascading impacts on related systems.\n\nAWS resolved the primary issue early in the morning and completed full recovery by the afternoon.\n\nWhile our core systems remained stable, **some customer projects experienced disruptions and multi-hour downtime** during the AWS outage window. These issues were caused by dependencies on affected AWS services in the US-EAST-1 region. **No data loss occurred**, and all impacted services have since **fully recovered**.\n\nWe’ll continue to monitor AWS updates and share any relevant follow-up information from their post-event report.",
"created_at": "2025-10-20T23:50:42Z",
"display_at": "2025-10-20T23:50:42Z",
"id": "01K820GHCTPH71750Q55RKNYQ9",
"incident_id": "01K80EMNNSG07A1PE43ZSHRQMB",
"status": "resolved",
"updated_at": "2025-10-20T23:50:42Z"
},
{
"body": "Hasura cloud platform is degraded because of the ongoing AWS outage. Hasura team is continuing to monitor this situation.\n\nWe will post an update as soon as we receive confirmation from AWS regarding service recovery.",
"created_at": "2025-10-20T17:45:49Z",
"display_at": "2025-10-20T17:45:49Z",
"id": "01K81BMDJEM40SAD0BNJMD4RS7",
"incident_id": "01K80EMNNSG07A1PE43ZSHRQMB",
"status": "investigating",
"updated_at": "2025-10-20T17:45:49Z"
},
{
"body": "We're currently assessing the impact on Hasura and PromptQL. Will update shortly. \n\n \n\nMore details on the AWS outage here: https://health.aws.amazon.com/health/status",
"created_at": "2025-10-20T09:19:09Z",
"display_at": "2025-10-20T09:19:08Z",
"id": "01K80EMNNSGHPZDTACTY53V1RE",
"incident_id": "01K80EMNNSG07A1PE43ZSHRQMB",
"status": "investigating",
"updated_at": "2025-10-20T09:19:18Z"
}
],
"name": "AWS us-east-1 region outage",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-10-20T23:50:42Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-10-08T17:57:53Z",
"id": "01K72FHX3A7M4AY5GMEE018XZH",
"impact": "minor",
"incident_updates": [
{
"body": "The issue is now resolved. Connector builds should work now. ",
"created_at": "2025-10-08T18:50:51Z",
"display_at": "2025-10-08T18:50:51Z",
"id": "01K72JJW4YG91BD8T6K95FE55G",
"incident_id": "01K72FHX3A7M4AY5GMEE018XZH",
"status": "resolved",
"updated_at": "2025-10-08T18:50:51Z"
},
{
"body": "We've rolled out a fix and is monitoring the impact.",
"created_at": "2025-10-08T18:29:41Z",
"display_at": "2025-10-08T18:29:41Z",
"id": "01K72HC3W1FAZ6X4VW9NPM1X1B",
"incident_id": "01K72FHX3A7M4AY5GMEE018XZH",
"status": "monitoring",
"updated_at": "2025-10-08T18:29:41Z"
},
{
"body": "Existing builds will continue to work. PromptQL and DDN connectors are affected. A fix is being tested and will be deployed in a few minutes.",
"created_at": "2025-10-08T18:07:44Z",
"display_at": "2025-10-08T18:07:44Z",
"id": "01K72G3XS9JBM4C4TJJ347WBST",
"incident_id": "01K72FHX3A7M4AY5GMEE018XZH",
"status": "identified",
"updated_at": "2025-10-08T18:07:44Z"
},
{
"body": "Any supergraph builds that are also building new revisions of connectors are failing now. We're working on a fix.",
"created_at": "2025-10-08T17:57:53Z",
"display_at": "2025-10-08T17:57:53Z",
"id": "01K72FHX3ADBXEJZ6E8YTTGFN7",
"incident_id": "01K72FHX3A7M4AY5GMEE018XZH",
"status": "identified",
"updated_at": "2025-10-08T17:57:53Z"
}
],
"name": "Errors building connectors",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-10-08T18:50:51Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-09-29T17:13:05Z",
"id": "01K6B7DC8NNT8C5Z6QAXH8KCZQ",
"impact": "major",
"incident_updates": [
{
"body": "PromptQL services were affected, resulting in timeouts and errors. Will add more details soon.",
"created_at": "2025-09-29T17:13:05Z",
"display_at": "2025-09-29T16:50:00Z",
"id": "01K6B7DC8NGQAHW8AYRJYTC6SZ",
"incident_id": "01K6B7DC8NNT8C5Z6QAXH8KCZQ",
"status": "resolved",
"updated_at": "2025-09-29T17:13:05Z"
}
],
"name": "PromptQL downtime",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-09-29T16:50:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-09-27T00:49:04Z",
"id": "01K64AA5TP94NTZ046XNH4VE94",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been **resolved**.\n\nAzure has rolled back the faulty deployment that caused the issue with connection authorization in the Switzerland North region. Most impacted services have fully recovered, and the remaining few are nearing completion.\n\nWe have observed stable service performance on our end and consider this issue resolved. We will continue to monitor and take action if any further problems arise.",
"created_at": "2025-09-27T06:48:11Z",
"display_at": "2025-09-27T06:48:11Z",
"id": "01K64YVQFQJ2CWJ57YM484R66X",
"incident_id": "01K64AA5TP94NTZ046XNH4VE94",
"status": "resolved",
"updated_at": "2025-09-27T06:48:11Z"
},
{
"body": "Azure has identified the root cause of the issue impacting services in the Switzerland North region. A recent deployment introduced a malformed certificate prefix that disrupted connection authorization.\n\nMicrosoft has rolled back the faulty deployment and is seeing recovery across impacted services. They are continuing to monitor traffic and service stability, with full mitigation expected by **05:30 UTC**.\n\nWe will keep monitoring the situation and share another update once full recovery is confirmed.",
"created_at": "2025-09-27T04:05:27Z",
"display_at": "2025-09-27T04:05:27Z",
"id": "01K64NHRJ0YK4MJ8572HDBCV6S",
"incident_id": "01K64AA5TP94NTZ046XNH4VE94",
"status": "monitoring",
"updated_at": "2025-09-27T04:05:27Z"
},
{
"body": "We are aware of an ongoing issue affecting Azure services in the Switzerland North region.\nMicrosoft is actively investigating and preparing a fix.\n\nYou can follow the latest updates directly on the [Azure Status Page](https://azure.status.microsoft/en-us/status).\n\n\nWe will continue monitoring and will post updates here if there are any changes affecting our services.",
"created_at": "2025-09-27T02:49:07Z",
"display_at": "2025-09-27T02:49:07Z",
"id": "01K64H5Z60M32F3J0M20BC7151",
"incident_id": "01K64AA5TP94NTZ046XNH4VE94",
"status": "identified",
"updated_at": "2025-09-27T02:49:07Z"
},
{
"body": "Azure team continues to investigate",
"created_at": "2025-09-27T00:56:34Z",
"display_at": "2025-09-27T00:56:34Z",
"id": "01K64AQX6A5CF9TWF3QW4PNKS9",
"incident_id": "01K64AA5TP94NTZ046XNH4VE94",
"status": "investigating",
"updated_at": "2025-09-27T00:56:34Z"
},
{
"body": "We are currently experiencing an issue affecting services hosted in Azure Switzerland North. Some Virtual Machines in this region may be inaccessible and may have restarted unexpectedly.\n\nAzure has acknowledged the issue and is actively investigating. We are monitoring the situation and will provide updates as they become available.",
"created_at": "2025-09-27T00:49:04Z",
"display_at": "2025-09-27T00:49:04Z",
"id": "01K64AA5TPV7FGJ387HN0XE466",
"incident_id": "01K64AA5TP94NTZ046XNH4VE94",
"status": "investigating",
"updated_at": "2025-09-27T00:49:04Z"
}
],
"name": "Service Impact in Azure Switzerland North",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-09-27T06:48:11Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-06-12T18:35:21Z",
"id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"impact": "major",
"incident_updates": [
{
"body": "Everything is operational now. Incidents are now resolved at Cloudflare, Google Cloud is still monitoring the situation, but we are not seeing any impact.",
"created_at": "2025-06-12T22:38:48Z",
"display_at": "2025-06-12T22:38:48Z",
"id": "01JXK4QEDHDZTC84Z0MNMQ2SSP",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "resolved",
"updated_at": "2025-06-12T22:38:48Z"
},
{
"body": "Most of the components have recovered, except for our monitoring system. Viewing traces on the console are still affected.",
"created_at": "2025-06-12T21:08:00Z",
"display_at": "2025-06-12T21:08:00Z",
"id": "01JXJZH61HK1SJ9RWDD95YSEM4",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "identified",
"updated_at": "2025-06-12T21:08:00Z"
},
{
"body": "Google Cloud is reporting that all regions except us-central1 have recovered. Most of Hasura monitoring services are in us-central1 region. We're continuing to monitor the recovery.",
"created_at": "2025-06-12T19:51:47Z",
"display_at": "2025-06-12T19:51:47Z",
"id": "01JXJV5M1JMYTXWH2KK0P13H3Y",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "investigating",
"updated_at": "2025-06-12T19:51:47Z"
},
{
"body": "The Google Cloud outage is affecting Anthropic ([status page](https://status.anthropic.com/)) as well, affecting most of the PromptQL projects using Claude models. Users might see intermittent failures when using PromptQL API or the Playground. ",
"created_at": "2025-06-12T19:39:45Z",
"display_at": "2025-06-12T19:39:45Z",
"id": "01JXJTFK1PBWWD48DA6JVQCJ1Q",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "investigating",
"updated_at": "2025-06-12T19:39:45Z"
},
{
"body": "There is an ongoing incident with [Google Cloud](https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW) and [Cloudflare](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp) that is impacting Hasura Cloud.\n\nWe're trying to gauge the impact, but our monitoring systems that are powered by Google Cloud are unavailable.\n\nSo far, it doesn't look like GraphQL or PromptQL APIs are affected.\n\nWhat is NOT working:\n\n- Creating builds on DDN\n\n- Creating new data planes on DDN\n\n- Traces and monitoring on Console",
"created_at": "2025-06-12T19:10:27Z",
"display_at": "2025-06-12T19:10:27Z",
"id": "01JXJRSZ1SC9Q1PYMG0AZ88JQM",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "investigating",
"updated_at": "2025-06-12T19:37:04Z"
},
{
"body": "**We are currently investigating potential issues affecting services on Google Cloud Platform.**\nSome functionality may be impacted. We will share updates as soon as more information becomes available.",
"created_at": "2025-06-12T18:35:21Z",
"display_at": "2025-06-12T18:35:21Z",
"id": "01JXJPSP1WVVPDXWV9CD2B2PBQ",
"incident_id": "01JXJPSP1WTBQEJB4FSFKXYS4B",
"status": "investigating",
"updated_at": "2025-06-12T18:35:21Z"
}
],
"name": "Google Cloud and Cloudflare outage affecting Hasura Cloud/DDN/PromptQL",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-06-12T22:38:48Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-03-12T05:36:59Z",
"id": "01JP4DPANP7TQCWARN5CD97HZA",
"impact": "none",
"incident_updates": [
{
"body": "The issue has been resolved, and all PromptQL services are now accessible to customers.",
"created_at": "2025-03-12T05:54:50Z",
"display_at": "2025-03-12T05:54:50Z",
"id": "01JP4EQ0Q7S46EGVNC5EZWXVNH",
"incident_id": "01JP4DPANP7TQCWARN5CD97HZA",
"status": "resolved",
"updated_at": "2025-03-12T05:54:50Z"
},
{
"body": "The issue has been resolved, and we are currently monitoring the infrastructure.",
"created_at": "2025-03-12T05:49:21Z",
"display_at": "2025-03-12T05:49:21Z",
"id": "01JP4ECZ3EHDXRG19F5ADRKY3C",
"incident_id": "01JP4DPANP7TQCWARN5CD97HZA",
"status": "monitoring",
"updated_at": "2025-03-12T05:49:21Z"
},
{
"body": "We have Identified the issue and a patch has been deployed",
"created_at": "2025-03-12T05:46:34Z",
"display_at": "2025-03-12T05:46:34Z",
"id": "01JP4E7W5QB9XN3FMXYKCFXJCC",
"incident_id": "01JP4DPANP7TQCWARN5CD97HZA",
"status": "identified",
"updated_at": "2025-03-12T05:46:34Z"
},
{
"body": "We are experiencing issues accessing PromptQL for both public and private DDN. Our team is actively investigating the issue.",
"created_at": "2025-03-12T05:36:59Z",
"display_at": "2025-03-12T05:36:59Z",
"id": "01JP4DPANPCYWWFVCENKADE1VH",
"incident_id": "01JP4DPANP7TQCWARN5CD97HZA",
"status": "investigating",
"updated_at": "2025-03-12T05:36:59Z"
}
],
"name": "PromptQL Access Issue for Public and Private DDN",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-03-12T05:54:50Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-02-13T23:08:58Z",
"id": "01JM0S54XTF9M9SQVCX89QF8MS",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2025-02-14T00:08:32Z",
"display_at": "2025-02-13T23:17:27Z",
"id": "01JM0WJ7G53GPDCKJ3WJNP6RB6",
"incident_id": "01JM0S54XTF9M9SQVCX89QF8MS",
"status": "resolved",
"updated_at": "2025-04-01T18:05:30Z"
},
{
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2025-02-14T00:08:32Z",
"display_at": "2025-02-13T23:13:41Z",
"id": "01JM0WJ7G54MH45R05PQ24HJXB",
"incident_id": "01JM0S54XTF9M9SQVCX89QF8MS",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:30Z"
},
{
"body": "We are working on a fix for v2.23.0 CLI",
"created_at": "2025-02-13T23:08:58Z",
"display_at": "2025-02-13T22:58:03Z",
"id": "01JM0S54XT4P05E3HGT810T8GQ",
"incident_id": "01JM0S54XTF9M9SQVCX89QF8MS",
"status": "identified",
"updated_at": "2025-04-01T18:05:30Z"
},
{
"body": "CLI version v2.23.0 has been rolled back. If you are using this version, please downgrade to v2.22.0 using `ddn update-cli --version v2.22.0`",
"created_at": "2025-02-13T23:08:58Z",
"display_at": "2025-02-13T22:44:06Z",
"id": "01JM0S54XTM6KZ5HDQPX5GRBPG",
"incident_id": "01JM0S54XTF9M9SQVCX89QF8MS",
"status": "identified",
"updated_at": "2025-04-01T18:05:30Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2025-02-13T23:08:58Z",
"display_at": "2025-02-13T22:24:28Z",
"id": "01JM0S54XT76ZJVV8502TFMSAG",
"incident_id": "01JM0S54XTF9M9SQVCX89QF8MS",
"status": "identified",
"updated_at": "2025-04-01T18:05:30Z"
}
],
"name": "DDN: Errors when initializing new connectors in a project using CLI",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-02-13T23:17:27Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2025-02-05T19:07:50Z",
"id": "01JKBR5WKAYHC328T36C7BEZG9",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2025-02-05T23:09:34Z",
"display_at": "2025-02-05T22:18:16Z",
"id": "01JKC60GP0MR57JSTZHYZ4ZPB3",
"incident_id": "01JKBR5WKAYHC328T36C7BEZG9",
"status": "resolved",
"updated_at": "2025-04-01T18:05:30Z"
},
{
"body": "Some users may experience API performance degradation due to network related issues being reported under Cloudflare. The incident is being tracked and reported here: https://www.cloudflarestatus.com/\n\nNote that users under Hasura's DDN platform are not affected.\n\nAt this time, Hasura Team is actively monitoring this situation.",
"created_at": "2025-02-05T19:07:50Z",
"display_at": "2025-02-05T18:55:29Z",
"id": "01JKBR5WKA1F6BSSZEKWWVYD75",
"incident_id": "01JKBR5WKAYHC328T36C7BEZG9",
"status": "identified",
"updated_at": "2025-04-01T18:05:30Z"
}
],
"name": "Potential for API performance degradation due to issues with Cloudflare",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2025-02-05T22:18:16Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-12-31T22:14:29Z",
"id": "01JGFCHRHX3Q62Y77G9Z13MYZH",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2024-12-31T23:14:39Z",
"display_at": "2024-12-31T22:45:19Z",
"id": "01JGFFZXQQTZH2TJJNR68R3SJ9",
"incident_id": "01JGFCHRHX3Q62Y77G9Z13MYZH",
"status": "resolved",
"updated_at": "2025-04-01T18:05:31Z"
},
{
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2024-12-31T23:14:39Z",
"display_at": "2024-12-31T22:27:19Z",
"id": "01JGFFZXQQD49MCPH9DFP4ER0W",
"incident_id": "01JGFCHRHX3Q62Y77G9Z13MYZH",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:31Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2024-12-31T23:14:39Z",
"display_at": "2024-12-31T22:23:00Z",
"id": "01JGFFZXQQGRHYYD03WZRQJSFT",
"incident_id": "01JGFCHRHX3Q62Y77G9Z13MYZH",
"status": "identified",
"updated_at": "2025-04-01T18:05:31Z"
},
{
"body": "We are currently investigating this issue.",
"created_at": "2024-12-31T22:14:29Z",
"display_at": "2024-12-31T22:09:52Z",
"id": "01JGFCHRHXSWR4PV8ZD70JAN81",
"incident_id": "01JGFCHRHX3Q62Y77G9Z13MYZH",
"status": "investigating",
"updated_at": "2025-04-01T18:05:31Z"
}
],
"name": "Elevated error rates in AWS us-east-1 region",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2024-12-31T22:45:19Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-12-03T20:07:39Z",
"id": "01JE725DAZRRQ56HFGQ3RDF3HT",
"impact": "major",
"incident_updates": [
{
"body": "The incident has been resolved, we'll update this page with a postmortem.",
"created_at": "2024-12-03T20:07:39Z",
"display_at": "2024-12-03T20:06:19Z",
"id": "01JE725DAZX2SDEY1EJR8JQKEW",
"incident_id": "01JE725DAZRRQ56HFGQ3RDF3HT",
"status": "resolved",
"updated_at": "2025-04-01T18:05:31Z"
},
{
"body": "A fix has been applied, we're monitoring.",
"created_at": "2024-12-03T20:07:39Z",
"display_at": "2024-12-03T19:35:07Z",
"id": "01JE725DAZYYTRFA1C35NZTG2V",
"incident_id": "01JE725DAZRRQ56HFGQ3RDF3HT",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:31Z"
},
{
"body": "We are currently investigating this issue.",
"created_at": "2024-12-03T20:07:39Z",
"display_at": "2024-12-03T17:44:45Z",
"id": "01JE725DAZ5JQF51782X2EAQ3A",
"incident_id": "01JE725DAZRRQ56HFGQ3RDF3HT",
"status": "investigating",
"updated_at": "2025-04-01T18:05:31Z"
}
],
"name": "DDN: Failures on APIs with Webhook or JWT auth with JWK configured",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2024-12-03T20:06:19Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:15Z",
"id": "01JDN2CKQ00439KZZC14143SKB",
"impact": "none",
"incident_updates": [
{
"body": "We have fixed the issue of delay with processing metrics. You should see the metrics almost immediately for pro tab and also Datadog integration should be working well.",
"created_at": "2024-11-26T20:25:15Z",
"display_at": "2021-02-16T18:06:40Z",
"id": "01JDN2CKQ0FY8E9T5V7W8N6CY2",
"incident_id": "01JDN2CKQ00439KZZC14143SKB",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We have fixed the issue of delay with processing metrics. You should see the metrics almost immediately for pro tab and also Datadog integration should be working well.",
"created_at": "2024-11-26T20:25:15Z",
"display_at": "2021-02-16T18:06:18Z",
"id": "01JDN2CKQ0M5YH80N8TAH0NRG7",
"incident_id": "01JDN2CKQ00439KZZC14143SKB",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We have identified the underlying issue and implemented the fix. We see the latency for processing the metrics is reduced significantly. You should be able to see the metrics almost immediately. We are actively monitoring the fix implemented for any errors.",
"created_at": "2024-11-26T20:25:15Z",
"display_at": "2021-02-16T15:32:46Z",
"id": "01JDN2CKQ041BQV9HYZQDF2K01",
"incident_id": "01JDN2CKQ00439KZZC14143SKB",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are currently investigating delays in processing metrics in us-east-2. You might see the metrics under monitoring tab with delays.",
"created_at": "2024-11-26T20:25:15Z",
"display_at": "2021-02-16T10:51:53Z",
"id": "01JDN2CKQ0791JZS8WP7NAY6R7",
"incident_id": "01JDN2CKQ00439KZZC14143SKB",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "Delay processing metrics in us-east-2",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-02-16T18:06:40Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:16Z",
"id": "01JDN2CM1CEPV1J3BWSN0MD5X2",
"impact": "none",
"incident_updates": [
{
"body": "We can confirm all the free tenants in us-east-2 region which were having problems are responding well and everything seems to be working as expected. Sorry for the inconvenience and trouble faced. We are working hard to keep our system up and running and trying to improve the service. Thanks for your support.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-16T14:21:29Z",
"id": "01JDN2CM1CN5D93PJ41JY0EZQA",
"incident_id": "01JDN2CM1CEPV1J3BWSN0MD5X2",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We have rolled out the fix and we see the tenants facing the issues are back up. We are actively monitoring for anomalies and outliers tenants. We would update the issue in the next 15 minutes.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-16T13:57:00Z",
"id": "01JDN2CM1CKHMVNTDMTGKSWPFT",
"incident_id": "01JDN2CM1CEPV1J3BWSN0MD5X2",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are currently investigating the high error rates(502s) for some of the free-tier tenants in the us-east-2 region. There are no issues with the paid tier cluster in any of the regions. We will update the findings here.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-16T13:00:43Z",
"id": "01JDN2CM1CB3J3X6KRH4GGF8Y4",
"incident_id": "01JDN2CM1CEPV1J3BWSN0MD5X2",
"status": "identified",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "Elevated errors for the Free tier cluster in us-east-2 region",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-02-16T14:21:29Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:16Z",
"id": "01JDN2CM9WX40Z40WXQPYTX6AW",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue of the intermittent login with Hasura Console. We are actively monitoring the systems for any failure. We would keep you posted incase the error rates escalates.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-16T12:31:38Z",
"id": "01JDN2CM9W9CM593RHGTFPKADP",
"incident_id": "01JDN2CM9WX40Z40WXQPYTX6AW",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are currently facing the intermittent login issue with the Hasura console. Please subscribe for the continuous update.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-16T12:20:42Z",
"id": "01JDN2CM9WHAXD1GV5PRKKBS70",
"incident_id": "01JDN2CM9WX40Z40WXQPYTX6AW",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "Intermittent failure with console login",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-02-16T12:31:38Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:16Z",
"id": "01JDN2CMG62KSMJ1WXTVRNNNG0",
"impact": "none",
"incident_updates": [
{
"body": "Metrics are being processed without any issues now.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-14T16:26:15Z",
"id": "01JDN2CMG6G8MQNTW661GGQ6V0",
"incident_id": "01JDN2CMG62KSMJ1WXTVRNNNG0",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are currently investigating delays in processing metrics in us-east-2. You might see the metrics under monitoring tab with delays of about 10minutes or even more.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-14T14:11:59Z",
"id": "01JDN2CMG6A7QJ4XASVSRKQ7XG",
"incident_id": "01JDN2CMG62KSMJ1WXTVRNNNG0",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "Delay in processing metrics at us-east-2",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-02-14T16:26:15Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:16Z",
"id": "01JDN2CMP8WM0DS3ZD8Q61PFZ4",
"impact": "none",
"incident_updates": [
{
"body": "Between 21.30PM GMT(Sun) to 6AM GMT(Mon) Hasura Cloud experienced an issue that impacted approximately 5% of free-tier projects and caused those projects to suffer downtime. One of our worker nodes hosting a portion of free-tier tenants failed an internal health check and was marked inactive. Unfortunately, the process for auto-healing that worker did not happen as expected. Additionally, the monitoring that was set up to alert on health check failures missed this worker node. This meant that the projects hosted on that worker experienced over 8 hours of downtime. We acknowledge that this is an unacceptable length of downtime for customers depending on Hasura Cloud. Once we noticed this issue we were able to immediately reallocate the affected projects to another active worker node and restore functionality to all projects by 6.15AM GMT.\n\nAs part of our remediation of this event, we are enhancing our monitoring setup, defining more rigorous playbooks, and making changes to our internal health check system to increase robustness. We've improved our proactive monitoring to help alert us to any issues affecting projects so that downtime is prevented. We have also validated that our reallocation process works as expected when worker nodes are marked as inactive.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-02-01T06:30:00Z",
"id": "01JDN2CMP827YVVYR2J4KRGRNP",
"incident_id": "01JDN2CMP8WM0DS3ZD8Q61PFZ4",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "A small set of free tier tenants suffered downtime",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-02-01T06:30:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:16Z",
"id": "01JDN2CMSXKNC2VG64H73PEZJW",
"impact": "none",
"incident_updates": [
{
"body": "we can confirm the applied fix is working.\nwe will keep monitoring the systems and update in case of any issue.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-20T19:54:45Z",
"id": "01JDN2CMSX3WZ346W5DWZSCPE5",
"incident_id": "01JDN2CMSXKNC2VG64H73PEZJW",
"status": "resolved",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "we have fixed the underlying issue and we are actively monitoring it.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-20T19:36:55Z",
"id": "01JDN2CMSXWRWDAF6YK6AAHX8J",
"incident_id": "01JDN2CMSXKNC2VG64H73PEZJW",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "we have identified the possible cause and we are in process of implementing the fix. we should have the next update in 30mins.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-01-20T19:00:23Z",
"id": "01JDN2CMSXTKA954ZA2WCMNSED",
"incident_id": "01JDN2CMSXKNC2VG64H73PEZJW",
"status": "identified",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "we are currently investigating the latency issue with our metrics and reporting system in eu-west-2(london) region.\n\nsubscribe/visit the page for regular updates.",
"created_at": "2024-11-26T20:25:16Z",
"display_at": "2021-01-20T12:25:36Z",
"id": "01JDN2CMSX3BP73FYD60TGA8GG",
"incident_id": "01JDN2CMSXKNC2VG64H73PEZJW",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "increased latency for metrics and reporting in London(eu-west-2)",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-01-20T19:54:45Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:17Z",
"id": "01JDN2CN52MGF4DDBD516TN1JT",
"impact": "none",
"incident_updates": [
{
"body": "We’ve fixed the issue with degraded performance and are actively monitoring the situation over the next few hours. If you face any issues, please reach out to us by writing to support@hasura.io or at https://hasura.io/help",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T21:24:02Z",
"id": "01JDN2CN52T7AAQRRV0N20T56X",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "resolved",
"updated_at": "2025-04-01T18:05:40Z"
},
{
"body": "We are continuing to investigate this issue.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T19:04:25Z",
"id": "01JDN2CN52427A178BF4GN90Z9",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "investigating",
"updated_at": "2025-04-01T18:05:40Z"
},
{
"body": "We have narrowed down the issue to a set of 15 projects that were part of the same node in the us-east-2 region. If notice any slow responses to operations/queries or see any issues when trying to load the console, please try changing the region as a temporary workaround. We expect to have more details in another 60 mins.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T19:00:48Z",
"id": "01JDN2CN52RSTBAFDBQYR23P04",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are continuing to monitor for any further issues.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T15:01:49Z",
"id": "01JDN2CN522JN5FZ450XJY795Z",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We've temporarily moved a few projects to new infrastructure and we're monitoring the results.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T14:39:59Z",
"id": "01JDN2CN52Q53005SHGA4YNK5B",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "monitoring",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We've identified an issue with underlying infrastructure and we're now implementing fixes.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T14:14:48Z",
"id": "01JDN2CN525613JMT8YDMHEAXW",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "identified",
"updated_at": "2025-04-01T18:05:39Z"
},
{
"body": "We are currently investigating degraded performance in us-east-2. Users might be seeing increased response times.",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2021-01-06T13:59:15Z",
"id": "01JDN2CN521ES5C5WSSXBASF71",
"incident_id": "01JDN2CN52MGF4DDBD516TN1JT",
"status": "investigating",
"updated_at": "2025-04-01T18:05:39Z"
}
],
"name": "Degraded performance in us-east-2",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2021-01-06T21:24:02Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
},
{
"created_at": "2024-11-26T20:25:17Z",
"id": "01JDN2CNP4MA51BB51VD9ZBMV6",
"impact": "none",
"incident_updates": [
{
"body": "Hasura Cloud experienced an incident earlier today where projects were unavailable from 11:00 UTC to 11:45 UTC. A deployment process to a non-critical component resulted in an error state which affected our main orchestration service - causing disruption across all infrastructure nodes.\n\nWe’ve made technical and process changes to make sure we can prevent such incidents in the future. Primarily, we are immediately separating the orchestration components of critical path infrastructure (Hasura GraphQL APIs) from non-critical path infrastructure (monitoring/metrics).",
"created_at": "2024-11-26T20:25:17Z",
"display_at": "2020-12-11T11:00:00Z",
"id": "01JDN2CNP42XRJ8C74TS5XARFT",
"incident_id": "01JDN2CNP4MA51BB51VD9ZBMV6",
"status": "resolved",
"updated_at": "2025-04-01T18:05:40Z"
}
],
"name": "Downtime across all regions",
"page_id": "01JDN2B6RYHEPKRH2131P7CJBV",
"resolved_at": "2020-12-11T11:00:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:27:46Z"
}
],
"page": {
"id": "01JDN2B6RYHEPKRH2131P7CJBV",
"name": "Hasura",
"updated_at": "2026-11-11T21:30:56Z",
"url": "https://hasura-status.com/"
}
}