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Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Vantage Cloud 3 Operational EU Operational US Operational AU Operational Vantage Cloud 2.7 Operational EU Operational US Operational US2 Operational FlexiCapture Cloud Operational EU Operational EU2 Operational US Operational AU Operational Timeline Cloud Operational US Operational JP Operational EU Operational AU Operational Proof of Identity US Operational Online Licensing Service Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance FlexiCapture Cloud EU - Scheduled Maintenance on Nov 13, 2026 18:00 CET/ 17:00 UTC Nov 13, 2026 17:00 - Nov 14, 2026 01:00 UTC ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU Infra on Friday, Nov 13 2026. Scheduled time: Start: 17:00 UTC / 18:00 CET on Nov 13 End: 01:00 UTC / 02:00 CET on Nov 14 During the maintenance window, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems. You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available. If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com. Best regards, The ABBYY Team Posted on Nov 06, 2026 - 06:16 UTC FlexiCapture Cloud US - Scheduled Maintenance on Nov 13, 2026 22:00 EST Nov 14, 2026 03:00-11:00 UTC ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud US Infra on Friday, Nov 13 2026. Scheduled time: Start: 22:00 EST on Nov 13 / 03:00 UTC on Nov 14 End: 06:00 EST / 11:00 UTC on Nov 14 During the maintenance window, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems. You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available. If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com. Best regards, The ABBYY Team Posted on Nov 06, 2026 - 06:18 UTC FlexiCapture Cloud AU - Scheduled Maintenance on Nov 21, 2026 00:30 AEDT Nov 20, 2026 13:30-21:30 UTC ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud AU Infra on Friday, Nov 20 2026. Scheduled time: Start: 00:30 AEDT on Nov 21/ 13:30 UTC on Nov 20 End: 08:30 AEDT on Nov 21 / 21:30 UTC on Nov 20 During the maintenance window, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems. You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available. If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com. Best regards, The ABBYY Team Posted on Nov 06, 2026 - 06:25 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer Resolved - This incident has been resolved. Nov 10, 14:05 UTC Monitoring - We have identified the cause of the errors affecting Advanced Designer in the Vantage 3 US environment and applied a fix. Users should now be able to open and edit skills normally. We are monitoring to confirm that the issue is resolved. If you continue to see errors, please contact ABBYY Support at https://support.abbyy.com. We will provide another update once we have confirmed resolution. Nov 9, 23:09 UTC Investigating - We are investigating reports of errors when opening or editing skills in ABBYY Vantage Advanced Designer in the Vantage Cloud 3 US environment. Affected users may see the message “Server request failed: 500 Internal Server Error” or “The skill cannot be edited”. Our teams are working to identify the cause. We will provide an update as more information becomes available. Nov 9, 21:24 UTC Nov 9, 2026 Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 Processing delays in Vantage 3.x US Resolved - This incident has been resolved. Nov 4, 13:38 UTC Update - Our cloud provider has implemented a fix for the storage performance issues affecting Vantage 3.x US. Since the fix was applied, we have not seen a recurrence of the issues. Storage checks during today’s peak usage show full availability. We are continuing to monitor the environment closely to confirm that performance remains stable. If you still see slower processing or “server busy” errors, please contact Support. We will provide another update once we have confirmed that the environment has fully recovered. Nov 3, 03:08 UTC Monitoring - We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions. We are continuing to work with our cloud provider while storage performance stabilizes. We apologize for the confusion and will provide another update as soon as we have more information. Oct 26, 17:51 UTC Nov 3, 2026 Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 FlexiCapture Cloud EU2 - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 30, 21:29 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 18:00 UTC Scheduled - ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU2 Infra on Friday, Oct 30 2026. Scheduled time: Start: 18:00 UTC on October 30 / 19:00 CET on October 30 End: 02:00 UTC on October 31 / 03:00 CET on October 31 During the maintenance window, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems. You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available. If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com. Best regards, The ABBYY Team Oct 27, 10:58 UTC Oct 29, 2026 ABBYY Timeline 6.2.4 Cloud JP - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 16:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 15:00 UTC Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in JP. Scheduled time: Start: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026 End: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026 During this update, access to ABBYY Timeline will be temporarily unavailable. This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance. Key improvements include: Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies. Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability. Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability. Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation. This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended. For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes. Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications. For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com. Oct 23, 14:24 UTC ABBYY Timeline 6.2.4 Cloud AU - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 16:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 14:00 UTC Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in AU. Scheduled time: Start: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026 End: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026 During this update, access to ABBYY Timeline will be temporarily unavailable. This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance. Key improvements include: Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies. Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability. Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability. Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation. This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended. For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes. Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications. For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com. Oct 23, 14:23 UTC ABBYY Timeline 6.2.4 Cloud US - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 06:26 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 03:01 UTC Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in US. Scheduled time: Start: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026 End: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026 During this update, access to ABBYY Timeline will be temporarily unavailable. This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance. Key improvements include: Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies. Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability. Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability. Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation. This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended. For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes. Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications. For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com. Oct 23, 14:22 UTC ABBYY Timeline 6.2.4 Cloud EU - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 06:26 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 02:00 UTC Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in EU. Scheduled time: Start: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026 End: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026 During this update, access to ABBYY Timeline will be temporarily unavailable. This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance. Key improvements include: Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies. Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability. Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability. Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation. This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended. For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes. Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications. For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com. Oct 23, 14:21 UTC Oct 28, 2026 No incidents reported. 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