Snapshot 260075

Document
Registry listing
URL
https://status.sage.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
60056 bytes
SHA-256 (raw)
50821084324320ee4339183bea55c53361c7db7d8d207ed6470173add7c13c50
SHA-256 (normalized text)
1a4aa03b5397dd8ef2cce3e0e1401a1dbb09b99570ed3d7e5326e31db3d7b912

Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

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      "postmortem_ignored": false,
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          "body": "Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Donnerstag, den 12. November 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 08:00 MEZ am 12. November und 07:00 MEZ am 13. November statt.\n \nDas Service ist während dieser geplanten Zeit nicht verfügbar.\n \nWir entschuldigen uns für etwaige Unannehmlichkeiten. \n\nFür weitere Informationen klicken Sie bitte hier \u003ca href=\"https://lohnabrechnung.sage.com/auth/login\"\u003elink\u003c/a\u003e.\n \nMit freundlichen Grüßen, Das Sage-Team \n \n------------------------------------------------------------------------ \n \nSage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Thursday, November 12th, 2026, for 23 hours, between 08:00 CET and 07:00 CET on November 13th.\n \nDuring this scheduled period of time the service will be unavailable.\n \nWe apologise for any inconvenience this may cause. \n\nFor further information, please click on this \u003ca href=\"https://lohnabrechnung.sage.com/auth/login\"\u003elink\u003c/a\u003e.\n \nThank you. The Sage Team",
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          "body": "Sage Payroll DE wird am Mittwoch, den 11. November 2026, für 3 Stunden zwischen 18:00 Uhr CET und 21:00 Uhr CET aufgrund von Wartungsarbeiten nicht bzw. nur eingeschränkt verfügbar sein.\n \nWährend dieses geplanten Wartungszeitraums ist der Service möglicherweise nicht verfügbar.\n \nWir entschuldigen uns für etwaige Unannehmlichkeiten.\n\nVielen Dank.\nIhr Sage Team\n \nIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII\n \nSage Payroll DE will be undergoing maintenance on Wednesday, November 11th, 2026, for 3 hours between 18:00 CET and 21:00 CET.\n \nThe service may be unavailable during this scheduled time.\n \nWe apologize for any inconvenience this may cause.\n \nThank you. The Sage Team",
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          "body": "We continue to work on the fix for this issue.  We appreciate your patience as we work to resolve this issue.",
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          "body": "This issue will be addressed in a future product update.\n\n-------------------------------------------\n\nCe problème sera corrigé dans une future mise à jour du produit.",
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          "body": "Customers using Sage 50 US / CA products may be prompted to complete MFA more frequently than expected, as the option to remember the device for 30 days is not working as intended.\n\n---------------------------------------\n\nLes clients utilisant les produits Sage 50 É.-U. / Canada pourraient être invités à effectuer l’authentification multifacteur (MFA) plus fréquemment que prévu, car l’option permettant de mémoriser l’appareil pendant 30 jours ne fonctionne pas comme prévu.",
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      "name": "Sage 50 US/CA Authentication Issues - Operational",
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        {
          "created_at": "2020-03-11T20:48:41.236Z",
          "description": "We are experiencing issues with our sage.com websites. We are taking relevant steps to return to service.",
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          "created_at": "2026-11-10T20:00:07.440Z",
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          "body": "Sage People SFTP will be undergoing maintenance on Tuesday, November 10th, 2026, for 2 hours between 18:00 UTC and 20:00 UTC (13:00 EST and 15:00 EST). \n \nThe service will be unavailable during this scheduled time. \n \nWe apologize for any inconvenience this may cause. \n \nThank you. The Sage Team.\n\n----------------------------------------------------\n\nSage People SFTP fera l'objet d'une maintenance système le mardi 10 novembre 2026, pendant 2 heures, entre 13:00 EST et 15:00 EST.\n \nLe service ne sera pas disponible pendant cette période de maintenance planifiée.\n \nNous nous excusons pour les inconvénients que cela pourrait causer. \n \nMerci. L'équipe Sage.",
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          ],
          "body": "The maintenance mode has been removed and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.",
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        }
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          ],
          "body": "Le problème est résolu. Le service est disponible et fonctionne comme prévu.\n-----------------------\nThe issue is resolved and the service is available and performing as expected.",
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            {
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          ],
          "body": "Nous avons identifié un problème empêchant les clients en France d’accéder au menu de facturation électronique sur le portail de collaboration. Les clients concernés voient apparaître le message d’erreur « Une erreur s’est produite ».\nLes produits/services concernés sont :\n-Sage 50 FR\n-Sage 100 FR\n-Sage X3\n-Sage FRP 1000 (FR)\n-Batigest\n-Sage Business Cloud Bureau (FR)\nNous menons actuellement des investigations.\n \n-------------------------------------------\n \nWe have identified an issue resulting in customers in France being unable to access the E-Invoicing Menu on the Collaboration Portal. Affected customers are being presented with an \"An error has occurred\" error message. \n \nThe products/services affected are:\n-Sage 50 FR\n-Sage 100 FR\n-Sage X3\n-Sage FRP 1000 (FR)\n-Batigest\n-Sage Business Cloud Bureau (FR)\n \nWe are currently investigating.",
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      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": [
            {
              "code": "pghrw8cvp44w",
              "name": "Europe - Ciel Données Mobiles for Sage 50 FR",
              "new_status": "operational",
              "old_status": "under_maintenance"
            }
          ],
          "body": "The scheduled maintenance has been completed.",
          "created_at": "2026-11-09T22:00:09.554Z",
          "custom_tweet": null,
          "deliver_notifications": false,
          "display_at": "2026-11-09T22:00:09.554Z",
          "id": "qpntm5kt4kc2",
          "incident_id": "r7zy1lz1tq5z",
          "status": "completed",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-11-09T22:00:09.554Z",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "pghrw8cvp44w",
              "name": "Europe - Ciel Données Mobiles for Sage 50 FR",
              "new_status": "under_maintenance",
              "old_status": "operational"
            }
          ],
          "body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
          "created_at": "2026-11-09T20:00:09.571Z",
          "custom_tweet": null,
          "deliver_notifications": false,
          "display_at": "2026-11-09T20:00:09.571Z",
          "id": "yw1hc447gw3l",
          "incident_id": "r7zy1lz1tq5z",
          "status": "in_progress",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-11-09T20:00:09.571Z",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "pghrw8cvp44w",
              "name": "Europe - Ciel Données Mobiles for Sage 50 FR",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 9 novembre 2026, pendant 2 heure entree 21:00 CET et 23:00 CET.\n\nLe service pourrait être indisponible pendant la fenêtre de maintenance planifiée.\n\nNous nous excusons pour les inconvénients que cela pourrait causer.\n\nMerci de votre patience.\nL'équipe Sage\n\n---------------------------------------------------------------- \n\nThe service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 9th, 2026, for 2 hours between 21:00 CET and 23:00 CET.\n\nThe service may be unavailable during the scheduled maintenance window.\n\nWe apologise for any inconvenience this may cause.\n\nThank you for your patience.\nThe Sage Team",
          "created_at": "2026-11-03T11:09:31.711Z",
          "custom_tweet": null,
          "deliver_notifications": false,
          "display_at": "2026-11-03T11:09:31.711Z",
          "id": "7rb2xhs9dwjf",
          "incident_id": "r7zy1lz1tq5z",
          "status": "scheduled",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-11-03T20:29:54.226Z",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance",
      "page_id": "q6kg0tdv0tms",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-11-09T22:00:09.554Z",
      "scheduled_auto_completed": true,
      "scheduled_auto_in_progress": true,
      "scheduled_for": "2026-11-09T20:00:00.000Z",
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": "2026-11-09T22:00:00.000Z",
      "shortlink": "https://stspg.io/2tstjzt88vzt",
      "started_at": "2026-11-03T11:09:31.581Z",
      "status": "completed",
      "updated_at": "2026-11-09T22:00:10.844Z"
    }
  ],
  "page": {
    "id": "q6kg0tdv0tms",
    "name": "Sage",
    "url": "https://status.sage.com"
  },
  "status": {
    "description": "Minor Service Outage",
    "indicator": "minor"
  }
}