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Services Status Subscribe to UpdatesSubscribe Blackboard SaaS 4001.4.0: Maintenance Production Release (scheduled for Nov 12, 2026) Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 2026 - 04:00 EST Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.4.0 Maintenance Release to Production environments. Scheduled for November 12, 2026 Nov 12, 2026 04:00 - Nov 13, 2026 04:00 EST Ongoing: Blackboard Support Maintenance (Scheduled for Oct 29) Subscribe Verifying - The time has come! Supporthub.blackboard.com and support.blackboard.com are live and email invitations with log in instructions are in process of being sent to users. We will continue to monitor that all invitations have been sent and will be leaving this maintenance notification open. Thank you Oct 29, 2026 - 14:21 EDT Update - The migration to the new Support tool is still underway and taking longer than originally expected. Customers can still create, access, and update cases through support.anthology.com. Access to the supporthub.blackboard.com has not been activated, so no action is needed to gain access at this time. A welcome email will be sent to users when access to the new SupportHub is enabled. Thank you for your understanding and patience. Oct 29, 2026 - 13:09 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 2026 - 10:32 EDT Scheduled - The Blackboard Support Maintenance is ongoing - we have extended the time by creating this new maintenance notification. ------------- Support is Changing for the Better! On Thursday, 29 October, we will be updating our Support Portal and moving to a new support experience. Finding answers gets easier, reaching a person stays simple, and every case has one owner from start to finish. Once the new Support Portal is live, you will receive a welcome email with information on accessing the new site. Please look out for this email on Thursday. From that point onward, the new Support Portal should be used for all support case activity. For information, FAQ and useful videos: https://community.blackboard.com/pages/support We look forward to welcoming you to the new support experience. Oct 29, 2026 10:32-14:32 EDT Blackboard LMS: Discussion Forum or other Assessment Visible in Course with Inherited Release Conditions Subscribe Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions Sep 04, 2026 - 13:41 EDT About This Site Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products. Subscription information and instructions can be found here: https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com Blackboard is the largest education technology and services company in the world. https://www.blackboard.com/ Uptime over the past 90 days. View historical uptime. Global Under Maintenance BB Annotate Operational Blackboard Support Center Under Maintenance Blackboard Community (Website) Operational Developer Portal - developer.anthology.com Operational Blackboard - Cloud & Social Tools Operational Blackboard - Mobile Services - Global Operational Blackboard - Partner Cloud Operational Blackboard - SIS Central Operational SafeAssign Operational Blackboard Help (Website) Operational Illuminate Operational Blackboard - SaaS - Global Operational Platform Extensions (Global) Operational Blackboard - Course Catalog Operational Student Service Smart View Operational Blackboard - Institution Page Operational Universal Authentication Solution v2 (UAS) Operational Student Insights Toolkit v2 (SIT) Operational Grades Journey v2 Operational Reporting Framework v2 Operational Americas Operational Ally - Canada Operational Ally - North America Operational Blackboard - SaaS (US) Operational Blackboard – SaaS Gov Cloud (US) Operational Blackboard – Mobile Services - Americas Operational Platform Extensions (NAHE & LAC) Operational Blackboard - Course Catalog Operational Student Service Smart View Operational Blackboard - Institution Page Operational BB Annotate Operational Asia Pacific Operational Ally - Asia Pacific Operational Ally - Australia Operational Analytics - on AWS (Asia Pacific) Operational Blackboard - SaaS (Asia Pacific) Operational Blackboard – Mobile Services – Asia Pacific Operational Platform Extensions (Asia Pacific) Operational Blackboard - Course Catalog Operational Student Service Smart View Operational Blackboard - Institution Page Operational Illuminate Operational Europe & Middle East Operational Ally - Europe Operational Analytics - Managed Hosting (Saudi) Operational Blackboard - SaaS (Saudi) Operational Blackboard - SaaS (Europe) Operational Blackboard – Mobile Services – Europe Operational Platform Extensions (EMEA) Operational Blackboard - Course Catalog Operational Student Service Smart View Operational Blackboard - Institution Page Operational Africa Operational Blackboard - SaaS (Africa) Operational Blackboard - Institution Page Operational Blackboard - Course Catalog Operational Core Data Operational Evaluate Operational Institutional Effectiveness Operational Accreditation Operational Program Review Operational Planning Operational Outcomes Operational Milestone Operational Portfolio Operational Course Evaluations Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 12, 2026 Unresolved incident: Blackboard SaaS 4001.4.0: Maintenance Production Release (scheduled for Nov 12, 2026). Nov 11, 2026 Blackboard SaaS 4001.7.0: Feature Test/Stage Release (scheduled for Nov 10, 2026) Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Nov 11, 08:00 EST Update - Release is currently in progress. Full build number is 4001.7.0-rel.4+a1cda0a. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#test-stage-december-2026--4001-7- Nov 10, 15:27 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 04:00 EST Scheduled - Blackboard will be deploying the Blackboard SaaS 4001.7.0 Feature Release to Test and Staging environments. Scheduled for November 10, 2026 Nov 9, 08:14 EST Nov 10, 2026 Blackboard LMS Non-production - Ultra functionality is unavailable - Global Resolved - This incident has been resolved. Nov 10, 08:41 EST Monitoring - A fix has been implemented and is being rolled out across regions. Users should now be able to use Ultra features in Stage environments. We are monitoring the results. Nov 10, 07:25 EST Identified - Few Ultra features is currently unavailable in the Blackboard LMS Stage environment. The issue has been identified, and we are working on implementing the fix. Nov 10, 07:05 EST Nov 9, 2026 Course Catalog May Be Unavailable Resolved - This incident has been resolved. Nov 9, 08:26 EST Monitoring - A fix has been implemented and a new Blackboard 4001.2.0 version, including the fix, is being rolled out. Oct 16, 13:27 EDT Identified - The issue has been identified and the fix is underway. To minimize further impact, we will be pausing the release to US Eastern tonight and will resume the release tomorrow with a new build including the fix to address this issue. All regions will be updated tomorrow. Oct 15, 22:38 EDT Update - We are continuing to investigate this issue. Oct 15, 16:56 EDT Update - We are currently investigating an issue affecting catalog access for a subset of users. Our team is actively working to restore normal functionality and will provide additional updates as more information becomes available. Oct 15, 16:55 EDT Investigating - We are aware of an issue causing some users to not be able to access the catalog. We are investigating. Oct 15, 15:01 EDT Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 Blackboard LMS: Few Customers are facing Intermittent outage Resolved - The issue has been resolved. We will continue investigating to identify the root cause Nov 6, 18:58 EST Monitoring - Service has been restored for affected customers, and users should now be able to log in and access Blackboard LMS sites as normal. We continue to monitor the service to ensure ongoing stability Nov 6, 13:06 EST Identified - Service has been restored for affected customers, and users should now be able to log in and access Blackboard LMS sites as normal. We continue to work on implementing a permanent fix while closely monitoring the service to ensure ongoing stability Nov 6, 10:48 EST Investigating - We are investigating reports of intermittent availability and loading issues affecting Blackboard LMS sites. Users may experience HTTPS redirect loop errors when accessing the sites. Our team is actively investigating the issue and working to identify the root cause. Nov 6, 10:18 EST Blackboard SaaS 4001.4.0: Feature Production Release (scheduled for Nov 5, 2026) Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Nov 6, 08:20 EST Update - Release is currently in progress. Full build number is 4001.4.0-rel.58+b22e012. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#test-stage-november-2026--4001-4- Nov 5, 09:26 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 04:00 EST Scheduled - Blackboard will be deploying the Blackboard SaaS 4001.4.0 Feature Release to Production environments. Scheduled for November 5, 2026 Nov 3, 09:17 EST Nov 5, 2026 Nov 4, 2026 Blackboard SaaS 4001.4.0: Maintenance Test/Stage Release (scheduled for Nov 3, 2026) Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Nov 4, 08:01 EST Update - Release is currently in progress. Full build number is 4001.4.0-rel.58+b22e012. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.blackboard.com/en/articles/17768524-blackboard-learn-4001-4-0-maintenance-releases Nov 3, 07:52 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 04:00 EST Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.4.0 Maintenance Release to Test and Staging environments. Scheduled for November 3, 2026 Oct 30, 17:31 EDT Nov 3, 2026 Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 Ally Maintenance Scheduled for October 31, 2026 (US, EU) Completed - The scheduled maintenance has been completed. Oct 31, 07:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 03:00 EDT Scheduled - We will be performing some planned maintenance to apply necessary changes to our databases in our US and European regions. During the maintenance window, the Institutional Report, Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats will be unavailable and bulk, onboarding and course sync processes will be paused. The maintenance windows are as follows: Europe Maintenance for institutions hosted from the Frankfurt (eu-central-1) AWS Data Center will take place on Saturday, 31 October from 8am - 12pm Central European Time / 7am - 11am UK time. United States Maintenance for institutions hosted from the North Virginia (us-east-1) AWS Data Center will take place on Saturday, 31 October from 3am - 7am Eastern Time / 12am - 4am Pacific Time. Oct 19, 16:53 EDT Oct 30, 2026 Blackboard SaaS 4001.2.0: Maintenance Production Release (scheduled for Oct 29, 2026) Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Oct 30, 07:53 EDT Update - While the move to the new Support Portal is underway, if you have trouble accessing the Support Center link provided early, please find the maintenance release details here: https://support.anthology.com/s/article/Blackboard-Learn-4001-2-0-Maintenance-Releases Oct 29, 12:42 EDT Update - Release is currently in progress. Full build number is 4001.2.0-rel.74+000a748. Please refer to the Anthology Support Center for more details on this maintenance release: https://testsupport.blackboard.com/en/articles/17766181-blackboard-learn-4001-2-0-maintenance-releases Oct 29, 07:13 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:00 EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.2.0 Maintenance Release to Production environments. Scheduled for October 29, 2026 Oct 26, 10:39 EDT Oct 29, 2026 Blackboard Support Maintenance (Scheduled for Oct 29) Completed - The scheduled maintenance has been completed. Oct 29, 10:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 06:00 EDT Scheduled - Support is Changing for the Better! On Thursday, 29 October, we will be updating our Support Portal and moving to a new support experience. Finding answers gets easier, reaching a person stays simple, and every case has one owner from start to finish. Once the new Support Portal is live, you will receive a welcome email with information on accessing the new site. Please look out for this email on Thursday. From that point onward, the new Support Portal should be used for all support case activity. For information, FAQ and useful videos: https://community.blackboard.com/pages/support We look forward to welcoming you to the new support experience. Oct 28, 13:12 EDT Incident History Powered by Atlassian Statuspage