Third Party Index

Blackboard

blackboard.com

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txt6 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosure5 / 5
Pages still reachable8 / 8
Total88 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Blackboard transparency rating

For Blackboard's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/blackboard"><img src="https://thirdpartyindex.com/badge/blackboard.svg" alt="Blackboard transparency rating on Third Party Index" height="20"></a>
[![Blackboard transparency rating on Third Party Index](https://thirdpartyindex.com/badge/blackboard.svg)](https://thirdpartyindex.com/vendors/blackboard)

Documents

DocumentVerifiedChangedEvidence
Trust center snapshot
Subprocessor list snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
security.txt snapshot
Status page statuspage snapshot
Security advisories snapshot

Subprocessors

100 third parties, 8 affiliates. CSV · Atom

NamePurposeLocationListed since
ABBYY (FineReader) OCR engine for PDF alternative text conversionsUnited States
Akari Akari ProductAustralia
Amazon Web Services (AWS) AWS Connect services; Data Center; Data center; Elastic Compute Cloud; Hosting provider, text-to-speech conversion, translated conversion, and AI functionalitiesUnited States; United States, Ireland, and Australia
Amazon Web Services - AWS Hosting provider for cloud-based productsUnited States
Anthology Inc. Client Support and product maintenanceUnited States
Anthology Inc. of Missouri Client Support and product maintenanceUnited States
Anthology Inc. of New York Client Support and product maintenanceUnited States
Anthology International Pvt Ltd (formerly Campus Management International Private Limited) Client Support and product maintenanceIndia
Appcues User onboarding, adoption, engagement, and feedbackUnited States
AST CaptionSync CaptionSync productUnited States
Atlassian Status of Anthology services, maintenance announcementsUnited States
Auth0 Inc. Identity broker serviceUnited States
Avaya Engagement / Enrollment and Call RecordingUnited States
Campus Labs ULC Client Support and product maintenanceCanada
Campus Management Corp UK Ltd Client Support and product maintenanceUnited Kingdom
Cengage Provides services independently to client and/or client users and as such is generally deemed a controller/business or separate data processor acting on behalf of client. For the limited personal information processed to enable the integration between Anthology and Cengage services, however, Cengage is considered a Sub-processor.United States
Check Point Information security monitoring servicesUnited States
Check Point Software Technologies Information security servicesUnited States
Class Class & Collaborate offeringsUnited States
Clickatell Text messagingUnited States
CloudAMQP Monitoring/alertingUnited States
Cloudfare Content delivery provider, DNS, WAF; DNS, caching, securityUnited States
Cloudflare Caching, Security; Content delivery provider; DNS, Caching, Security; DNS, caching, securityUnited States
Cloudmersive Document ConversionUnited States
Communication Business Avenue, Inc (f/k/a Café x) Platform automationsJapan
Consultora Nivel 7 S.A.S. Client Support and product maintenanceColombia
CrowdStrike Sensor Agents on EC2 InstancesUnited States
Cyxtera Data centerUnited States
DBVisit BackupsUnited States
Dell Boomi Integrations and MDMUnited States and UK
Deque Systems Inc. Accessibility AssessmentsUnited States
DXC Technology India Private Limited (f/k/a CSC Technologies India Pyt Ltd.) Product development supportUnited States
Dyn (Oracle) Email DeliveryUnited States
EAC EAC Visual Data productUnited States
EDM/Chamaeleon Email editorHungary
Eesysoft Eesysoft products/servicesThe Netherlands
Flexera Cloud infrastructure managementUnited States
Full Measure Web service client integrationsUnited States
Gecko Engage API consumer; Web service client integrations through SMSUnited States
Genius SIS Genius SIS productUnited States
GG4L SIS connectionUnited States
Givepulse Community/volunteer engagement tool paired with Anthology EngageUnited States
Global Grid for Learning (GG4L) Private data exchangeUnited States
Globalscape EFT SFTP ToolUnited States
Globant LLC Product development supportUnited States
Google (Analytics) Usage Analytics; Usage analyticsUnited States
Green Shades Software, LLC Payroll statutory reportingUnited States
Honeycomb Usage AnalyticsUnited States
HSI Workplace Compliance Solutions EHS PlatformUnited States
I-Link Solutions, Inc. BI and Analytics supportUnited States
iATS Payment integrationUnited States
Inflectra TestingUnited States
Informatica LLC Data Integration and Management ServicesUnited States
IronPDF PDF generatorUnited States
IT Labs LLC Deployment and technical supportNorth Macedonia
Jenkins Build engineeringUnited States
K16 Solutions Conversion and migration servicesUnited States
Kalibera AS Chat integrationNorway
Kaltura Kaltura productsUnited States
Kiss Metrics (Usage Analytics) Usage AnalyticsUnited States
LaunchDarkly Feature Management; Feature flag managerUnited States
Level Access (f/k/a SSB BART Group) Accessibility AssessmentsUnited States
Logic Monitor Monitoring; Monitoring and analysisUnited States
Looker Data Sciences, Inc. BI and Analytics supportUnited States
Mailgun Technologies, Inc. Email Delivery; Email deliveryUnited States
Microsoft (Azure) Data Center; Data center; Data center, AI functionalities; Data center/hosting; Datacenter; Datacenter/hosting; Hosting; Hosting Provider; Hosting provider; Immersive reader / alternative conversion; O365/SharePoint, security applications and AI functionalities; Power BI; Security applicationsUnited Kingdom; United States
Mixpanel Reporting supportUnited States
Mongo DB DatabaseUnited States
Navengage App offering with Anthology Engage productUnited States
NetApp Storage providerUnited States
New Relic, Inc. Application performance monitoring; Application performance monitoring and alerting; Logging; Monitoring and analysisUnited States
Octopus DeploymentsUnited States
Pagerduty Client alertsUnited States
Palo Alto Information security servicesUnited States
PDFTools PDF optimizer toolUnited States
Pendo Anthology Adopt powered by Pendo; Product analytics serviceUnited States
Pentaho (on-permise) ETL Tool - Used for user uploads in to SmartViewUnited States
The Portal Connector Content managementCanada
Pyramid Analytics Pyramid Analytics productThe Netherlands
Salesforce.com CRM and client support applicationsUnited States
Sendgrid Email Delivery; Email delivery; Email delivery service; Mail campaigns; Messaging/EmailsUnited States
Sentrion Learn emailUnited States
Service-now.com Client support issue and change managementUnited States
Sinch Email Delivery; Email deliveryUnited States
SmartSheet Project management toolsetUnited States
SMS Magic Text messagingUnited States
Snowflake Computing, Inc. Data warehousingUnited States
Splunk Application/server logsUnited States
SQLGrease SQL AnalyticsUnited States
Stackify MonitoringUnited States
Symmetry Software LLC Local tax jurisdictionUnited States
Talisma Corporation Limited Client Support and product maintenanceIndia
Telesign SMS services; Text messagingUnited States
Togetherall Mental health solutionUnited Kingdom
Toptal, LLC Staff augmentationUnited States
Twilio Messaging/SMSUnited States
WeLocalize, Inc. Translation servicesUnited States
Wiz Inc. Cloud Security; Security assessmentsUnited States
Zapier Allows client to send data to Salesforce in real-timeUnited States
Zendesk Client support issue and change managementUnited States
Blackboard affiliates (8)
NamePurposeLocationListed since
Blackboard Inc. Client Support and product maintenanceAustralia; United Kingdom; United States
Blackboard Canada Inc. Client Support and product maintenanceCanada
Blackboard Czech s.r.o. Client Support and product maintenanceCzech Republic
Blackboard Do Brasil Servicos De Tecnologia Em Educacao Ltda Client Support and product maintenanceBrazil
Blackboard Education Technology (FZE) (replacing Blackboard FZE) Client Support and product maintenanceUAE
Blackboard Information Technology India Private Limited Client Support and product maintenanceIndia
Blackboard International B.V. Client Support and product maintenanceThe Netherlands
Blackboard T&L, LLC. Client Support and product maintenanceUnited States

Service status

BeganIncidentImpactLasted
Status Update – Blackboard Attendancenone11 h 56 min
Ally OCR PDF Failuresnone14 days

As Blackboard's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.