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Subscribe to UpdatesSubscribe All Systems Operational Eptura Home Operational Eptura Asset Operational Eptura Engage Operational APIs Operational Desk Screens Operational Device Hub Operational Exchange Sync Operational M365 Integration Operational Mobile App Operational Outlook Add-In Operational Room Screens Operational SCIM Operational Web Application Operational Eptura Visitor Operational Access Control Operational Admin Dashboard Operational APIs / Webhook Operational Check in / LogBook Operational Emergency Lists Operational Integrations Operational Kiosk Operational Mobile App Operational Notifications Operational Printer / Printing Operational User provisioning Operational SAML Sign On Operational Eptura Workplace Operational Archibus by Eptura Operational Serraview by Eptura Operational Space Planning Operational Core Services Operational Engage Operational Insights Operational Public API Operational SV Live / Locator Operational Advanced Imports Operational Floorplan Operational Reports Operational SFTP Operational SpaceIQ Operational Teem Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance [Eptura Engage Cloud] - Scheduled Product Release Notification Nov 14, 2026 00:00 - Nov 15, 2026 16:00 UTC Scheduled Release Date: November 14th, 2026 As part of our regular maintenance and release cycle, we will be deploying an update to Eptura Engage Cloud on November 14th, 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance. You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving. If you would like to know what is coming in this release, please refer to the 'What's New' page: https://knowledge.eptura.com/Engage/Whats_New/Eptura_Engage_Cloud/October_2026_Eptura_Engage_Cloud_Product_Release Posted on Nov 12, 2026 - 11:37 UTC Eptura Workplace - Scheduled Product Release Notification Nov 19, 2026 04:00-06:00 UTC Scheduled Release Date: November 19, 2026, UTC 4 AM (November 18th, 10 PM CST) As part of our regular maintenance and release cycle, we will be deploying an update to Eptura Workplace on November 19, 2026, at 4 AM UTC (November 18th, 10 PM CST). This release includes backend improvements and feature updates to ensure continued reliability and performance. You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving. For details on new features, enhancements, and changes included in this release, please visit the What's New page once the release notes are published: https://knowledge.eptura.com/Workplace/App_Updates Posted on Nov 11, 2026 - 16:08 UTC Past Incidents Nov 12, 2026 Eptura Asset - Scheduled Product Release Notification Completed - The scheduled maintenance has been completed. Nov 12, 08:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 07:30 UTC Scheduled - Scheduled Release Date: Nov 12th 2026 As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on Nov 12th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance. You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving. If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates Nov 4, 18:39 UTC Eptura ASSET Germany West Central Scheduled Release Notification Completed - The scheduled maintenance has been completed. Nov 12, 03:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 02:30 UTC Scheduled - Scheduled Release Date: Nov 12th 2026 As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on Nov 12th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance. You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving. If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates Nov 4, 22:55 UTC Nov 11, 2026 No incidents reported. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 Eptura Workplace Scheduled Maintenance – US Production Environment Completed - The scheduled maintenance has been completed. Nov 8, 12:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 05:30 UTC Scheduled - Start Time: Sunday, November 8, 2026, at 05:30 AM UTC End Time: Sunday, November 8, 2026, at 12:30 AM UTC We’d like to inform you that we will be performing scheduled infrastructure maintenance in the US production environment. During this maintenance window, customers may experience brief service interruptions. The maintenance will be performed in stages to minimize disruption, and our team will closely monitor the environment throughout the activity. We appreciate your patience and understanding while we complete this maintenance. Nov 3, 14:12 UTC Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 Serraview - Scheduled Maintenance - US Firewall Completed - The scheduled maintenance has been completed. Oct 31, 04:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 01:30 UTC Scheduled - As part of our ongoing commitment to platform security and reliability, we will be performing scheduled maintenance on network infrastructure supporting the Serraview platform. During this maintenance window, customers may experience brief intermittent disruptions to: Automated imports SFTP services Scheduled Window: Start: 31 October 2026, 06:30 AM UTC (1:30 AM CDT) End: 31 October 2026, 09:30 AM UTC (4:30 AM CDT) Any service interruptions are expected to be short in duration and may occur intermittently throughout the maintenance window. Our teams will actively monitor the environment to minimize customer impact and restore full service as quickly as possible. We appreciate your patience and understanding as we complete these important security updates. Oct 30, 21:42 UTC Oct 30, 2026 Serraview Emergency Maintenance - UAT Environment Network Infrastructure Upgrade Completed - The scheduled maintenance has been completed. Oct 30, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 04:30 UTC Scheduled - We will be performing emergency maintenance on our UAT environment to implement critical infrastructure updates. Maintenance Window: Friday, October 30, 2026 4:30 AM UTC / 11:30 PM CDT (Thursday, October 29) During this maintenance window, customers may experience intermittent disruptions to: Automated imports SFTP services We will work to minimize any impact and restore services as quickly as possible. Additional updates will be provided as needed. Thank you for your patience and understanding. Oct 30, 00:12 UTC Oct 29, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage