Third Party Index

Eptura

eptura.com

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total84 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Eptura transparency rating

For Eptura's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Trust center snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Status page statuspage snapshot

Subprocessors

28 third parties, 1 affiliate. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Email and templating provider for outbound client email; Hosting services for primary data center and backup operationsUnited States; United States* (AWS data center location in scope depends on product and in some cases may be selected by the customer).
Coalfire Systems Managed servicesUnited States
Coworkr Optional sensor integrationUnited States
Cronofy Calendar ProviderUnited States
Cybage Software development staff augmentationIndia
Dropbox Optional file sharing serviceUnited States
eCIFM Solutions Inc. Optional support for CAD floor plan drawings and AutoCAD/Revit integrationsUnited States
ECS Optional support for CAD floor plan drawingsUnited States
ICAD Optional support for CAD floor plan drawingsAustralia
Intercom Messaging platform used to communicate with customersUnited States
Ironwifi LCC Wifi integration capability (only in scope if wifi integration feature is used)United States
IWMS Consulting Optional support and troubleshooting for Archibus implementationsRomania
Looker Business intelligence software and big data analytics platformUnited States
Mandrill Email and templating provider for outbound client emailUnited States
Microsoft Corporation Hosting services for primary data center and backup operations, including analytics, compute, database, artificial intelligence (AI), machine learning (ML), networking, and storageUnited States* (Azure data center location in scope depends on product and in some cases may be selected by the customer).
Microsoft Azure Government Cloud Hosting services for Archibus FedRAMP deploymentsUnited States
Microsoft Azure, Microsoft Ireland Operations Ltd Face API, access control system and wifi & backupThe Netherlands, Ireland
Nylas, Inc. Calendar service providerUnited States
PostMark Transactional Email ManagementUnited States
Salesforce Customer relationship managementUnited States
Sharepoint Limited use for processing files related to customer support activities.United States
Snowflake Data warehousing providerUnited States
Tray.io Optional integration for floor plan drawings and connectors to third-party servicesUnited States
Twilio Messaging API Optional SMS provider for client text notificationUnited States
Twilio Segment Product usage analytics hubUnited States
Twilio SendGrid Transactional Email ManagementUnited States
UserVoice Customer Feedback/Engagement (only in scope with interaction from user)United States
VergeSense, Inc Optional sensor integrationUnited States
Eptura affiliates (1)
NamePurposeLocationListed since
Eptura India Pvt LTD Cloud operations and support provided across our application portfolioIndia

Service status

BeganIncidentImpactLasted
Eptura Workplace Service Request - Inability to Access Mobile Applicationminor2 days

As Eptura's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.