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Tibber Status Subscribe to UpdatesSubscribe 🔴 Pulse & Bridge - issues processing data Subscribe Identified - The issue has been identified and a fix is being implemented. Nov 12, 2026 - 15:49 CET Investigating - We are currently investigating this issue. Nov 12, 2026 - 15:46 CET 🟠 Delayed meter data in the Netherlands Subscribe Update - The grid operator has resolved the disruption affecting GPRS meters in the Enexis, Coteq and Rendo network areas, and has cleared its backlog. We have now requested all missing meter readings. It can take up to 48 hours for us to receive and process them. During this time, the estimated values shown in the Analysis section of the app will gradually be replaced by your actual consumption. You don’t need to do anything. We’ll post a final update once all data has been processed. Nov 12, 2026 - 14:45 CET Update - The grid operators have fixed the fault that stopped GPRS meters from being read in the Enexis, Coteq and Rendo network areas. However, the readings missed during the outage are still being processed, so meter data from these areas may still be delayed or missing in the Analysis section of the Tibber app. To avoid overloading their systems, the grid operator has asked suppliers not to request the missing readings until this backlog is cleared. We’ll retrieve them as soon as we’re allowed to, and they’ll then show up in the app automatically. We’ll share an new update tomorrow. Nov 11, 2026 - 09:26 CET Update - The previously reported disruption to the reading of (GPRS) meters in the network areas of Enexis, Coteq and Rendo has not yet been resolved. The network operators are actively working on a solution. What does this mean? As a result, meter data from the affected network areas is still either unavailable or available later than usual. When will we provide an update? At present, it is not yet known when the disruption will be resolved. We will inform you again as soon as new information becomes available. Nov 09, 2026 - 12:48 CET Monitoring - We're still waiting for an update from the grid operators, which we expect to receive later this morning. Nov 09, 2026 - 10:36 CET Identified - We’re currently experiencing delays in receiving meter data from GPRS meters in the Enexis, Coteq and Rendo network areas. If you're affected, your electricity consumption data may be delayed or temporarily unavailable in the Analysis section of the Tibber app. The issue originates with the grid operators, and we're waiting for a resolution. We'll share an update by Monday at 11:00 AM at the latest, or sooner if new information becomes available. Nov 06, 2026 - 15:11 CET 🔴 Ford - unable to get data from and control Ford vehicles, and not possible to add Ford-cars to Tibber. Subscribe Identified - The issue with the Ford API is back. It comes and goes. Stay tuned for updates. Nov 09, 2026 - 22:33 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 09, 2026 - 16:28 CET Identified - We are currently unable to control Ford vehicles or receive updated vehicle data due to an issue with the Ford platform. It is also not possible to pair cars from Ford to Tibber due to this issue. If you have a connected charger, we recommend temporarily adding your car as a non-integrated vehicle so you can continue using Smart Charging. We will update this message as soon as we have more information. Nov 08, 2026 - 23:11 CET 🟠 Analytics - Data not loading Subscribe Identified - Due to a delay in data processing, the Analytics page did not load for some customers with Grid Rewards. We have implemented a workaround, and Analytics is loading again. As a result, the amounts shown on the Grid Rewards screen [and the Grid Rewards widget on the start screen] are currently delayed by around two days. This only affects how quickly the data is shown in the app. Your earned Grid Rewards are still calculated correctly for every activation. We are working on a permanent solution to restore the normal update frequency as soon as possible. Nov 09, 2026 - 07:56 CET Investigating - Some data is missing in the app right now. This can affect Analysis, the Consumption widget, Average price widget and your Grid Rewards history. Your data will show up again once this is fixed. We're looking into it and will share an update as soon as we have more informaion. Nov 08, 2026 - 11:17 CET 🟠 Pulse KM - issues connecting to wifi Subscribe Identified - We are receiving reports that some customers in Sweden and Norway are unable to connect their Pulse KM to their Tibber account. We have identified the issue and are currently working on a fix. We will provide further updates as soon as more information becomes available. Nov 02, 2026 - 03:30 CET 🟠 Tesla - error message when retrieving vehicle location Subscribe Investigating - This issue has returned and we are investigating. The previous fix we implemented did not provide sufficient results. We are currently awaiting a reply from Tesla-support on potential solutions. Oct 31, 2026 - 11:57 CET Monitoring - A fix has been implemented and we are monitoring the results. Oct 26, 2026 - 10:06 CET Update - A possible workaround has been found We’re still waiting on a permanent fix by Tesla. In the meantime, the steps below could fixed the issue for some customers. Step 1: Reconnect your Tesla - Disconnect your Tesla from your Tibber account using the Tesla Power-up. - Open the Tesla app and go to Security & Privacy → Third-Party Apps → Tibber. Remove Tibber’s access. - Reconnect your Tesla to your Tibber account using the Tesla Power-up. Make sure to grant access to Vehicle Information, Vehicle Location and Vehicle Charging Management. - Don’t forget to create a new virtual key (see below). How to create a virtual key - Open the Tesla app and select the correct vehicle. - On the same phone, open this link: https://www.tesla.com/_ak/integration-partners.tibber.com - The link should open in the Tesla app. Follow the prompts to approve adding Tibber’s virtual key. - Connect your car to a charger and let Tibber Smart Charging try to control the charging session. Which cars need a virtual key? Model 3 and Model Y: all model years. Model S and Model X: model year 2021 onwards. If creating the virtual key doesn’t work straight away - Make sure the Tesla app is updated to the latest version. - Log out of the Tesla app and log back in. - Paste the URL above into Safari, the recommended browser for Tesla. - When pairing, try selecting the phone key option. - Place the key card in the correct position on the centre console to complete the virtual key setup. Step 2: If the workaround doesn’t work and you have a connected charger If your car still isn’t charging smartly and you have a charger connected to Tibber, you can keep using Smart Charging through your charger: - In the Tibber app, add a non-integrated vehicle to your account through Electric Car in the You menu - Open the charger widget, go to its settings and change the car to charge to the non-integrated vehicle you just added. - Plug in your car as usual. Tibber Smart Charging will now control the session through your charger. Note: A non-integrated vehicle doesn’t share its battery level with Tibber. To get the result you expect, check your charging settings, such as your target charge level and departure time. Once the issue is fixed, you can switch the charger back to your Tesla in the charger widget settings and delete the non-integrated car through the You menu. We’ll post another update here when that happens. Oct 24, 2026 - 10:35 CEST Update - A possible workaround has been found - Disconnect your Tesla from your Tibber account using the Tesla Power-up. - Open the Tesla app and navigate to Security & Privacy → Third-Party Apps → Tibber. Remove Tibber's access. - Reconnect your Tesla to your Tibber account using the Tesla Power-up. Make sure to grant access to Vehicle Information, Vehicle Location, and Vehicle Charging Management. - Don't forget to create a new virtual key. How to create a virtual key - Open the Tesla app and select the correct vehicle. - On the same phone, open this link: https://www.tesla.com/_ak/integration-partners.tibber.com - The link should open in the Tesla app. Follow the prompts to approve adding Tibber's virtual key. - Connect your car to a charger and let Tibber Smart Charging attempt to control the charging session. Which cars need a virtual key? Model 3 and Model Y: All model years. Model S and Model X: Model year 2021 onwards. If creating the virtual key doesn't work straight away, try the following: - Make sure the Tesla app is updated to the latest version. - Log out of the Tesla app and log back in. - Paste the URL above into Safari, the recommended browser for Tesla. - When pairing, try selecting the phone key option. - Place the key card in the correct position on the centre console to complete the virtual key setup. Oct 24, 2026 - 00:38 CEST Investigating - Some users may see an error message in the Tesla widget stating that we couldn't retrieve their vehicle's location. We appear to have lost access to the location data for the affected vehicles, even though the users haven't made any changes to the permissions in their Tesla accounts. We are investigating the issue and will provide an update as soon as we have more information. Oct 23, 2026 - 21:05 CEST 🟡 SolarEdge - missing production data Subscribe Monitoring - We advise all users who are still using the old SolarEdge Power-Up to unpair their inverter and pair it again. This will automatically use the new Power-Up. Please be aware that historical data will temporarily be removed from the app. We are working on restoring this data in the near future. Aug 11, 2026 - 09:34 CEST Investigating - We're seeing that some users have been missing data since the 27th. This may be related to the legacy integration, and our technical team is currently investigating the issue. A new integration was rolled out a few weeks ago. Users were due to receive a notification about it later this summer, but since this issue has come up, you can already switch to the new integration yourself. To do so, disconnect the current integration and reconnect it via Power-ups in the Tibber app. The new integration is now the only available option. Aug 03, 2026 - 16:40 CEST 🟡 Nibe - Some S serie models can't be paired and missing data in temperature graph Subscribe Identified - We are working together with Nibe to find a permanent solution to the issue with pairing and communicating with the Nibe S serie heatpump. We hope to have a solution in place before next winter. Next year we will look into the possibilities of integrating the Nibe F serie Jul 13, 2026 - 09:15 CEST Update - Some S-Series heat pumps can't be paired at the moment. All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into these issues. May 16, 2025 - 13:09 CEST Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into the issue. Dec 04, 2024 - 08:47 CET 🟡 SMA - regularly losing connection with the inverter Subscribe Update - We are continuing to investigate this issue. Jul 13, 2026 - 09:20 CEST Investigating - We are currently investigating this issue. Short term solution is to re-pair the inverter whenever we have lost access to it. Jul 23, 2025 - 08:44 CEST 🟡 Analytics – Incorrect Production and Self-Consumption Values for Huawei and SolarEdge Inverters Subscribe Update - We are still investigating how to correct the inaccurate production data recorded in previous months. We expect to have a solution in place by the end of the third quarter. Jul 13, 2026 - 09:13 CEST Monitoring - A fix has been implemented, and we are currently monitoring the results. The fix resolves the issue for newly received data. Our developers are now investigating the possibilities of correcting the affected historical data, which is likely to take some time. We will update this message as soon as we have more information to share. Jun 03, 2026 - 09:24 CEST Investigating - Customers with Huawei or SolarEdge inverters may see incorrect production values in Analytics. This also affects the calculation of self-consumption. We are currently investigating the issue and will provide an update as soon as more information becomes available. May 05, 2026 - 08:53 CEST Uptime over the past 90 days. View historical uptime. Tibber App Operational App (General) Operational Android app Operational iOS app Operational Analytics Operational Chat Operational Log-in Operational Prices Operational Subscription Operational Smart services Operational Smart Charging Operational Smart Battery Operational Grid Rewards Operational Load balancing Operational Peak control Operational Smart Heating Operational Power-Ups Partial Outage Adax Operational Audi Operational BMW Operational Charge Amps Operational Cupra Operational Discovergy Operational Easee Operational Ebeco Operational Ford Operational Fronius (Chargers) Operational Fronius (Solar inverters) Partial Outage go-e Operational Growatt Operational Home Assistant Operational Homevolt Operational Homey Operational Keba Operational Kostal (Bridge) Operational MELCloud Operational Mill Operational Mill 2.0 Operational MINI Operational Netatmo Operational Ngenic Operational Nibe Degraded Performance NIO Operational Polestar Operational Sensibo Operational Škoda Operational SMA Degraded Performance SolarEdge Degraded Performance Solax (Bridge) Operational Solis (Cloud) Partial Outage Solis (Bridge) Operational Tesla Partial Outage Tesla Wallconnector Operational Tibber Bridge Degraded Performance Tibber Pulse Degraded Performance Volkswagen Operational Volvo Operational Wallbox Operational Watty Operational Zappi Operational Zaptec Operational Huawei (Battery and inverter) Operational Garo Operational SAJ Operational Sigenergy Operational Tibber Web Operational Tibber Store Operational Tibber Web Operational APIs Operational Partner API Operational Developer API Operational External API Operational Easee Easee Cloud & API Operational Easee Easee Portal Operational Easee OCPP Operational Zaptec Charger backend Operational Zaptec API Operational Zaptec Portal Operational Zaptec OCPP Operational Intercom Web Messenger Operational Intercom Mobile Messenger Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 12, 2026 Unresolved incidents: 🔴 Pulse & Bridge - issues processing data, 🟠 Delayed meter data in the Netherlands. Nov 11, 2026 🟡 Tibber App - incorrect error message on iOS app after app update Resolved - This incident has been resolved. Nov 11, 16:44 CET Monitoring - A fix has been implemented in iOS versio 26.44.0 which is now available in the App Store. We will monitor the results. Nov 5, 09:24 CET Investigating - Some users may see an error message after an automatic or manual app update, stating that we are experiencing login issues. This message is incorrect and is caused by a bug. Workaround: Tap the log out button and log in again. The app should then work as expected. Our developers are investigating the issue to prevent it from happening again. We apologize for the inconvenience. Oct 22, 09:42 CEST Nov 10, 2026 No incidents reported. Nov 9, 2026 Unresolved incidents: 🔴 Ford - unable to get data from and control Ford vehicles, and not possible to add Ford-cars to Tibber., 🟠 Analytics - Data not loading. Nov 8, 2026 🔴 Ford - unable to get data from and control Ford vehicles, and not possible to add Ford-cars to Tibber. Resolved - This incident has been resolved. Nov 8, 20:33 CET Identified - We are currently unable to control Ford vehicles or receive updated vehicle data due to an issue with the Ford platform. It is also not possible to pair cars from Ford to Tibber due to this issue. If you have a connected charger, we recommend temporarily adding your car as a non-integrated vehicle so you can continue using Smart Charging. We will update this message as soon as we have more information. Nov 7, 07:31 CET Nov 7, 2026 Nov 6, 2026 Nov 5, 2026 🟠 Analytics - non loading analytics Resolved - This incident has been resolved. Nov 5, 16:31 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 5, 10:39 CET Identified - The issue has been identified and a fix is being implemented. Nov 5, 09:22 CET Investigating - Some users are experiencing issues where the Cost and Average Price widgets, the Analytics screen. vehicle and charger monthly consumption, and grid rewards are not displaying any data. We are investigating the cause and will provide an update as soon as we have more information. Nov 5, 07:02 CET 🟡 Analytics - wrong consumption values Discovergy meter Resolved - This incident has been resolved. Nov 5, 09:25 CET Identified - For most affected customers, we have received the correct data from Inexogy and have we replaced the incorrect data. Those customer will receive their invoice soon. For the other customers we are still working together with Inexogy to get the right data. Oct 12, 13:11 CEST Investigating - Some German users might see a significant spike in their consumption value on the 10th and/or 11th of September. We are investigating the issue and will provide an update once we have more information. Sep 21, 16:37 CEST Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 Nov 1, 2026 No incidents reported. Oct 31, 2026 Unresolved incident: 🟠 Tesla - error message when retrieving vehicle location. Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage