Snapshot 261747
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All Systems Operational
Uptime over the past 90 days. View historical uptime.
US Operational
Platform Operational
Secret Server Cloud Operational
Privileged Access Service / Cloud Suite Operational
Privilege Manager Cloud Operational
Privileged Behavior Analytics Operational
Account Lifecycle Manager Operational
DevOps Secrets Vault Operational
Fastpath Assure Operational
EU Operational
Platform Operational
Secret Server Cloud Operational
Privileged Access Service / Cloud Suite Operational
Privilege Manager Cloud Operational
Privileged Behavior Analytics Operational
Account Lifecycle Manager Operational
DevOps Secrets Vault Operational
Fastpath Assure Operational
UK Operational
Platform Operational
Secret Server Cloud Operational
Privileged Access Service / Cloud Suite Operational
Fastpath Assure Operational
SEA Operational
Platform Operational
Secret Server Cloud Operational
Privilege Manager Cloud Operational
Privileged Access Service / Cloud Suite Operational
AU Operational
Platform Operational
Secret Server Cloud Operational
Privileged Access Service / Cloud Suite Operational
Privilege Manager Cloud Operational
Account Lifecycle Manager Operational
DevOps Secrets Vault Operational
Privileged Behavior Analytics Operational
CA Operational
Platform Operational
Secret Server Cloud Operational
Privileged Access Service / Cloud Suite Operational
Privilege Manager Cloud Operational
Privileged Behavior Analytics Operational
Account Lifecycle Manager Operational
DevOps Secrets Vault Operational
BR Operational
Privileged Access Service / Cloud Suite Operational
UAE Operational
Platform Operational
Secret Server Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled Maintenance
Cloud Suite: Planned Database Maintenance - Downtime Required Pod55 and Pod56 Nov 20, 2026 16:00-20:00 EST
We are writing to give you advance notice of planned maintenance to Delinea Cloud Suite (Privileged Access Service) Pod55 and Pod56. This work requires a full-service interruption of up to four (4) hours for your tenant starting at 9 PM UTC on 11/20/26. We will bring the environment back online as soon as safely possible.
Please review the technical details including rollback information, specific components that will be unavailable during the upgrade window, and more in our Knowledge Base Article.
Reach out to our Support team by opening a case in our Support Portal with any questions or concerns.
Posted on Nov 06, 2026 - 09:45 EST
Action required: Install the SSL.com certificates on your Cloud Suite systems Jan 23, 2027 04:00-14:00 EST
Update - This is a reminder that any system connecting to a Delinea Privileged Access Service (PAS) or Cloud Suite tenant on my.centrify.net must have the SSL.com root and intermediate certificates installed before January 23, 2027, when we rotate the *.my.centrify.net certificate. Systems without them will lose connectivity to the service.
Please complete the steps in the original notice, including per-OS instructions and a readiness check:
https://status.delinea.com/incidents/pc6wnkfm030h
Reach out to us at https://delinea.com/support if you encounter any challenges.
Nov 02, 2026 - 15:40 EST
Update - This is a reminder that any system connecting to a Delinea Privileged Access Service (PAS) or Cloud Suite tenant on my.centrify.net must have the SSL.com root and intermediate certificates installed before January 23, 2027, when we rotate the *.my.centrify.net certificate. Systems without them will lose connectivity to the service.
Please complete the steps in the original notice, including per-OS instructions and a readiness check:
https://status.delinea.com/incidents/pc6wnkfm030h
Reach out to us at https://delinea.com/support if you encounter any challenges.
Oct 05, 2026 - 10:30 EDT
Scheduled - Update on scheduling:
After additional review and scheduling constraints, we have determined to push this maintenance from October 17th, 2026 to January 23rd, 2027 with the same time window of 4 AM to 2 PM ET.
What is happening
On January 23rd, 2027 we are rotating the *.my.centrify.net certificate. The new certificate is issued by SSL.com, as part of a phased change in the Certificate Authority that issues certificates for Cloud Suite / Privileged Access Service (PAS) domains. Systems whose trusted certificate store does not contain the SSL.com root and intermediate certificates will not validate the new certificate.
This change is not limited to one domain. Going forward, all Cloud Suite / PAS certificates are planned to be issued by SSL.com as existing certificates come up for rotation. The SSL.com root and intermediate certificates will be required for those rotations as well, so installing them now prepares your systems for every future change rather than just this one.
This is separate from the centrify.com rotation completed on August 22, which used Sectigo. Installing the Sectigo certificates does not prepare you for January 23rd.
Who this affects
This applies to any system that connects to a Delinea PAS or Cloud Suite tenant on my.centrify.net, including systems running the Cloud Suite client or the Server Suite agent joined to a cloud tenant, on Linux, Windows, or Solaris, and the Cloud Connector on Windows. Systems joined only to Active Directory with no cloud tenant are not affected, and customers of other Delinea products do not need to take any action.
Action required before January 23rd, 2027
1. Install the SSL.com certificates
Root: SSL.com TLS RSA Root CA 2022
Intermediate: SSL.com TLS Transit RSA CA R2
Intermediate: SSL.com TLS Issuing RSA CA R1
All SSL.com certificates can be downloaded from https://www.ssl.com/repository
Both intermediates are required. Add these alongside your existing Sectigo certificates rather than replacing them. The Sectigo certificates are still in use and must stay in place.
Per-operating-system instructions are available in our Support KB: https://support.delinea.com/s/article/1772984332766
2. Make sure your systems are fully patched
Systems missing operating system security patches are at higher risk of disruption during any service update, and current patch levels help your systems retrieve updated public root certificates automatically. Patching alone is not sufficient for this change, so complete step 1 as well.
How to check whether you are ready
On Linux, list the SSL.com certificates in your trust bundle. All three should appear.
awk -v cmd='openssl x509 -noout -subject' '/BEGIN/{c=cmd}{print | c}/END/{close(c)}' /etc/ssl/certs/ca-certificates.crt | grep -i "ssl.com"
On Windows, open certlm.msc and confirm the SSL.com root appears under Trusted Root Certification Authorities and both SSL.com intermediates appear under Intermediate Certification Authorities.
Connecting to your tenant is not a valid readiness test. The current certificate is not SSL.com-issued, so a successful connection today does not confirm you are ready.
If the certificates are not installed by January 23rd
Affected systems will fail certificate validation and lose connectivity to the service. Nothing is permanently damaged. Installing the certificates and refreshing the trust store restores service, and on Linux it takes effect after restarting the agent.
Reach out to support@delinea.com if you encounter any challenges.
Sep 10, 2026 - 11:48 EDT
Cloud Suite: Planned Database Maintenance - Downtime Required Jan 30, 2027 00:00-04:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 08, 2026 - 12:57 EDT
Scheduled - We are writing to give you advance notice of planned maintenance to Delinea Cloud Suite (Privileged Access Service). This work requires a full-service interruption of up to four (4) hours for your tenant, within the window assigned to your region. We will bring the environment back online as soon as safely possible.
We know that taking a privileged access service offline is disruptive, and we do not make the decision to do it lightly. This notice explains exactly what is changing, what will and will not work during the window, and the steps we recommend you take beforehand — most importantly, verifying your break-glass access.
At a glance
What is happening? Delinea is upgrading the database platform that underpins Cloud Suite (PAS)
Impact: Expect full tenant unavailability including portal, authentication, session launch, credential checkout, and APIs
Duration: Up to four (4) hours per pod (find the full schedule in our Knowledge Base Article.)
When is this occurring? Work is anticipated to begin for the first pods on 20 November, 2026. Review the full schedule below as well as in our Knowledge Base Article. Should the schedule change, we will update the Knowledge Base article and post changes to the status center. Windows are scheduled during regional off-peak hours and/or weekends. We are targeting 31 January, 2027 for completion of all environments.
Action recommended
We strongly recommend you do the following ahead of your regional pods’ planned date:
- Validate your break-glass access
- Notify your users of the expected downtime
- Review automation retry behavior
No action is required in your own environment. There are no changes to tenant URLs, IP allowlists, certificates, API endpoints, SAML/OIDC metadata, or connector versions as part of this work.
Why Delinea is performing this work
The database platform currently supporting CloudSuite (PAS) is reaching the end of its supported lifecycle. Continuing on it would leave the service without vendor security patches and block improvements. This upgrade maintains full vendor support and security patching for the data tier, which is a control our auditors and yours depend on. The current version will reach end of life in February of 2027.
More information
Please review the technical details including the proposed schedule, rollback information, specific components that will be unavailable during the upgrade window, and more in our Knowledge Base Article.
Reach out to our Support team by opening a case in our Support Portal with any questions or concerns.
Maintenance schedule (all windows in UTC)
US East
pod55, pod56: Fri 11/20/2026, 9 PM – 2 AM UTC
pod25: Sat 12/19/2026, 9 PM – 2 AM UTC
pod33: Sat 12/12/2026, 9 PM – 2 AM UTC
pod26: Sat 1/9/2027, 9 PM – 2 AM UTC
pod31, pod51: Sat 1/23/2027, 9 PM – 2 AM UTC
pod29, pod34: Sat 1/30/2027, 9 PM – 2 AM UTC
US West
pod27: Sat 12/19/2026, 9 PM – 2 AM UTC
pod28: Sat 1/9/2027, 9 PM – 2 AM UTC
pod35: Sat 1/16/2027, 9 PM – 2 AM UTC
CA
pod36, pod37: Sat 12/5/2026, 9 PM – 2 AM UTC
Brazil
pod46, pod47: Sat 12/5/2026, 9 PM – 2 AM UTC
UK
pod32: Fri 12/11/2026, 10 PM – 3 AM UTC
EU
pod54: Fri 12/4/2026, 10 PM – 3 AM UTC
pod52, pod53: Fri 1/22/2027, 10 PM – 3 AM UTC
SEA
pod44, pod45: Fri 12/4/2026, 5 PM – 9 PM UTC
pod40, pod41: Fri 12/11/2026, 5 PM – 9 PM UTC
Oct 08, 2026 - 12:46 EDT
Past Incidents
Nov 12, 2026
Secret Server Cloud: Asia Pacific (Singapore) - Secret Server not loading in the Platform
Resolved - Between 06:14 and 09:00 UTC on 12 November 2026, some customers using Secret Server Cloud in the Singapore region were unable to load Secret Server from the Delinea Platform and received "Failed to fetch" errors. Some Distributed Engines and API integrations were also unable to connect during this period. Other Platform functionality was not affected.
Our engineering team identified the issue and service was fully restored at 09:00 UTC. We apologize for the inconvenience this has caused and appreciate your patience. A root cause analysis will be shared once our investigation is complete.
For any questions about this incident, please reach out to our support team at https://support.delinea.com
Affected component: Secret Server Cloud – Singapore
Backfill Notice: This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available here.
Nov 12, 01:00 EST
Nov 11, 2026
Secret Server Cloud Maintenance - EU
Completed - The scheduled maintenance has been completed.
Nov 11, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:00 EST
Scheduled - Secret Server Cloud in the EU region will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 11, 11:38 EST
Nov 10, 2026
Secret Server Cloud Patch - CA
Completed - The scheduled maintenance has been completed.
Nov 10, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 20:30 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 13:46 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 9, 11:17 EST
Nov 9, 2026
Secret Server Cloud Patch - AU
Completed - The scheduled maintenance has been completed.
Nov 9, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 11:30 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 9, 11:28 EST
Nov 8, 2026
No incidents reported.
Nov 7, 2026
No incidents reported.
Nov 6, 2026
No incidents reported.
Nov 5, 2026
Secret Server Cloud Patch - CA, UK, US
Completed - The scheduled maintenance has been completed.
Nov 5, 22:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:15 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 5, 18:02 EST
Secret Server Cloud Patch - UAE
Completed - The scheduled maintenance has been completed.
Nov 5, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 11:00 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 5, 10:36 EST
Nov 4, 2026
Secret Server Cloud Maintenance - UK
Completed - The scheduled maintenance has been completed.
Nov 4, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 13:00 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 4, 09:02 EST
Secret Server Cloud Patch - SEA, AU, UAE, EU
Completed - The scheduled maintenance has been completed.
Nov 4, 14:55 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:55 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 4, 10:41 EST
Nov 3, 2026
No incidents reported.
Nov 2, 2026
Secret Server Maintenance - SEA
Completed - The scheduled maintenance has been completed.
Nov 2, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 16:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 2, 11:07 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 2, 11:06 EST
Scheduled - Secret Server Cloud will be undergoing minor maintenance. No downtime is expected. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com
Nov 2, 11:04 EST
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
No incidents reported.
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