Delinea
Compliance
- Certified
- Says it complies with
Certifications as Delinea's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud Provider; Cloud data storage and hosting | See FN1 | |
| Atlassian | Manage customer support tickets; Product Support | US | |
| AWS SES | Messaging; Optional feature supporting customer notifications and messages | US | |
| CloudAMQP | Application Messaging; Application service-to-service messaging of events | See FN1 | |
| Crest | Operations Support; Operations support for the PAS/Cloud Suite products | India | |
| Datadog, Inc. | Infrastructure; Log management tool including telemetry and usage data | US | |
| Imperva | A web application firewall that filters web traffic; Web Application Firewall | See FN1 | |
| Microsoft Azure | Cloud Provider; Cloud data storage and hosting; Messaging; Messaging service for customer support operations | See FN1; US | |
| Microsoft Azure Computer Vision (ACV) | Optional feature for session recording transcription for use with Delinea Auditing powered by Iris AI (separate subscription required); Transcription | See FN1 | |
| Microsoft Azure OpenAI | Auditing; Delinea Auditing powered by Iris AI (separate subscription required) | See FN1 | |
| Orca | Security Scanning; Vulnerability scanning | See FN1 | |
| Salesforce | Manage customer support tickets; Product Support | US | |
| Transnational E-Business Solutions (TESI) | Customer product support and troubleshooting; Product Support | Philippines | |
| Twilio (SendGrid) | Authentication; Messaging; Optional SMS service for MFA; Optional feature supporting customer notifications and messages | US |
Listed as a subprocessor by (1)
Purposes as each company states them.
Juvare juvare.com Identity and access management, privileged access management and behavior analytics tools.
Service status
- 4 incidents in 31 days
- 2 major or critical
- 1 h 55 min typical time to resolve
- 2 h 14 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Secret Server: Login and Access issues | minor | 55 min | |
| Platform: Availability Failures and Degraded Performance | major | 1 h 55 min | |
| Platform Tenants Unexpectedly Frozen | minor | 1 h 30 min | |
| Platform: Login Failures and Degraded Performance | major | 2 h 14 min |
As Delinea's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.