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Skip to navigationSkip to main content Uptime.com Uptime.com is a SaaS monitoring platform that helps organizations monitor the availability and performance of websites, APIs, infrastructure, and critical services from a global network of monitoring locations. Explore information about Uptime.com’s security, privacy, compliance, and data protection practices. Certain documents, including our SOC 2 Type II and penetration testing reports, are available upon request. [email protected] Privacy PolicyOpens in new tab Compliance SOC 2 PCI DSS - SAQ A GDPR Resources View all Security & Compliance Reports SOC 2 Type II Report 2026 Web Application Penetration Test Report 2026 Privacy & Data Protection Privacy Policy Opens in new tab Data Processing Addendum Opens in new tab Subprocessors Opens in new tab GDPR Opens in new tab View 1 more Legal Terms & Conditions Opens in new tab Service Availability Uptime.com Status Page Opens in new tab Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 16 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Anti-malware technology utilized View 10 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 31 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established FAQ