Third Party Index

Uptime.com

uptime.com

Subprocessors

14 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud infrastructure and hostingUnited States / Global
Atlassian Pty Ltd / Atlassian group entities Project management and collaborationUnited States / Global
Braintree, a PayPal service Payment processingUnited States
DocuSign, Inc. Electronic signature servicesUnited States / EU
FullStory, Inc. Session analytics and product experience insightsUnited States
Google LLC Website analytics and related servicesUnited States
HubSpot, Inc. CRM and sales operationsUnited States
MaxMind, Inc. Fraud prevention and geolocation servicesUnited States
SendGrid, Inc. Transactional email deliveryUnited States
Slack Technologies, LLC Internal business communicationsUnited States
Twilio, Inc. SMS and voice notificationsUnited States
Zendesk, Inc. Customer support platformUnited States
ZeroBounce, LLC Email validation servicesUnited States / EU
Zoom Video Communications, Inc. Business communicationsUnited States

Compliance

Certified
Says it complies with

Certifications as Uptime.com's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 minor)Jul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 minor)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: 1 incident (1 minor)Jul 29: 1 incident (1 minor)Jul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: 1 incident (1 minor)Aug 8: no incident reportedAug 9: 1 incident (1 minor)Aug 10: 1 incident (1 minor)Aug 11: 1 incident (1 minor)Aug 12: 1 incident (1 major)Aug 13: no incident reportedAug 14: 1 incident (1 minor)Aug 15: no incident reportedAug 16: 1 incident (1 minor)Aug 17: 2 incidents (2 major)Aug 18: 1 incident (1 minor)Aug 19: 1 incident (1 minor)Aug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 minor)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 2 incidents (1 minor, 1 no impact stated)Sep 30: 3 incidents (1 major, 2 minor)Oct 1: 1 incident (1 minor)

90 days agotoday

  • 27 incidents in 90 days
  • 4 major or critical
  • 6 h 37 min typical time to resolve
  • 4 h 17 min longest major
BeganIncidentImpactLasted
Singapore, Australia-Sydney - Monitoring IP Mismatchminorongoing
Check Failures from Sydney, Australia Locationsminor4 h 3 min
Incorrect v4 IPs used in Austria-Vienna, Germany, Bulgaria-Sofia, Switzerlandminor6 min
Check failures on Australia/Sydney, Singapore/Singapore and Italy-Milan locationsmajor3 min
Delayed check execution in New York (NYC) and Los Angeles (LAX)no impact statedongoing
IPv6 source address mismatch in US-DAL/LAX/HNL/ATL, CAN-TOR, FRA-PAR, JPN-OSAminorongoing
Vault secret updates not propagating to monitoring nodesminorongoing
Delayed check state updates in the M2 locationsminor3 h 23 min

Incidents per month

0 7 14 Nov 2025: 7 incidents (7 minor) · typical time to resolve 4 h 6 min Dec 2025: 6 incidents (3 minor, 3 no impact stated) · typical time to resolve 42 h 22 min Jan 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 2 h 23 min Feb 2026: 1 incident (1 minor) · typical time to resolve 24 min Mar 2026: 7 incidents (7 minor) · typical time to resolve 3 h 34 min Apr 2026: 7 incidents (1 major, 6 minor) · typical time to resolve 7 h 25 min May 2026: 7 incidents (7 minor) · typical time to resolve 11 h 52 min Jun 2026: 9 incidents (9 minor) · typical time to resolve 11 h 40 min Jul 2026: 4 incidents (4 minor) · typical time to resolve 6 h 37 min Aug 2026: 14 incidents (3 major, 11 minor) · typical time to resolve 10 h 59 min Sep 2026: 8 incidents (1 major, 6 minor, 1 no impact stated) · typical time to resolve 3 h 23 min Oct 2026: 1 incident (1 minor) Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
Australia-Sydney7
Germany-Munich6
Austria-Vienna5
Bulgaria-Sofia5
Singapore-Singapore5
Germany-Frankfurt4
Japan-Osaka4
Japan-Tokyo4

As Uptime.com's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Uptime.com's site

Uptime.com transparency rating

It updates with the rating.

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