Third Party Index

Snapshot 27151

Document
Subprocessor list
URL
https://workleap.com/trust-center/workleap-sub-processors
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static
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SHA-256 (normalized text)
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Scripts and page chrome removed; this is what change detection compares.

Workleap Sub Processors
Published on
September 18, 2026
What's in this page
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Workleap may engage the following Third-Party Data Sub-Processors to carry out specific processing activities on behalf of its customers.
Last update: 2026/06/12
Third-Party Data Sub-Processors:
Sub‑processor	Nature of processing	Categories of Personal Information processed	Country of processing	Transfer Mechanism	Scope of processing
Microsoft Corporation	General cloud services (data hosting) and hosting and processing of data in connection with AI inference services (Microsoft Azure AI Foundry)	All categories of Personal Information a customer may disclose in the context of using the Services	Australia, Brazil, Canada, the United States of America, France, Germany, Italy, Japan, South Korea, Norway, Poland, South Africa, India, Spain, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom	Standard Contractual Clauses*	All Products and Workleap AI and AI Features
MongoDB, Inc.	Database management services	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	All Products
Trycourier.com, Inc.	Notification delivery service	Username and email contact of users.	USA	Standard Contractual Clauses	All Products
Inversoft, Inc. (d/b/a FusionAuth)	Security access management tool	Username, password and email contact of users.	USA (support services) and Canada (data storage and processing)	Standard Contractual Clauses	All Products
Intercom R & D Unlimited Company	Product discovery and re-engagement tool	All categories of Personal Information included in chats or messages, which may include username, password, email address, IP address as well as customer attribute data, website page view data, click data and social media information.	USA	Standard Contractual Clauses*	All Products
Merge API, Inc.	Unified API tool for provisioning multiple Human Resources Information Software	User properties as determined by the account manager, which generally include names, job titles, location, preferred language and similar categories of Personal Information	USA (support services) and Canada (data storage and processing)	Standard Contractual Clauses*	All Products
Rockset, Inc.	Real-time analytics database service	May include identification and contact data (name, address, title, contact details) and employment details (employer, job title, geographic location, area of responsibility).	USA (support services) and Canada (data storage and processing)	Standard Contractual Clauses	All Products
Zendesk, Inc.	Customer support platform	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	All Products
Twilio, Inc.	E-mail delivery platform	Name and email contact information	USA	Standard Contractual Clauses*	All Products
Mixpanel, Inc.	Product analytics platform	May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, and UTM parameters.	USA	Standard Contractual Clauses*	All Products
Slack Technologies, LLC	Internal communications platform used for customer support and troubleshooting purposes	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	Workleap LMS
Atlassian, Inc.	Team collaboration tool used for customer support and troubleshooting purposes	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	Workleap LMS
Heroku, Inc.	Application hosting service	All categories of Personal Information a customer may disclose in the context of using the Services	USA	Standard Contractual Clauses*	Workleap LMS
Render Services, Inc.	Database management services	All categories of Personal Information a customer may disclose in the context of using the Services	USA	Standard Contractual Clauses	Workleap LMS
HubSpot, Inc.	Customer Relationship Manager solution	User contact information (name, email, employer, job title).	USA	Standard Contractual Clauses*	Workleap LMS, Workleap Pingboard, Workleap Compensation
Amazon Web Services, Inc.	General cloud hosting services	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	Workleap LMS
Google LLC	Cloud provider (email)	User contact information and name, and any Personal Information which may be contained in email communications.	USA	Standard Contractual Clauses*	Workleap LMS
The Rocket Science Group LLC (d/b/a Mailchimp)	Email notification delivery service	User contact information and name, and any Personal Information which may be contained in email communications.	USA	Standard Contractual Clauses*	All Products
Zoom Video Communications, Inc.	Virtual meeting and video recording service	Users’ personal information, including their identification and contact information, as well as any personal information which may be contained in a video recording	USA	Standard Contractual Clauses*	Workleap Onboarding
Cohere Inc.	Search result ranking tool	All categories of Personal Information a customer may disclose in the context of using the Services, including data provided through third-party integrations.	USA, Canada	Standard Contractual Clauses, Adequacy decision (Canada)	Workleap AI and AI Features
Unstructured Technologies, Inc.	File parsing tool	All categories of Personal Information contained in documents uploaded through the Services.	USA	Standard Contractual Clauses	Workleap AI and AI Features
Anthropic PBC	Large language model	All categories of Personal Information a customer may disclose in the context of using the Services, including data provided through third-party integrations.	USA	Standard Contractual Clauses	Workleap AI and AI Features
Snowflake Inc.	Cloud-native data platform	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	All Products
Workleap USA, Inc. (previously Pingboard, Inc.)	Subsidiary company of Workleap providing support and technical services.	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services.	USA	Standard Contractual Clauses*	Workleap Pingboard
Datadog, Inc.	Cloud infrastructure logging, analysis and monitoring.	Telemetry and observability data containing personal data or identifiers, such as logs, traces, error reports, Real User Monitoring Data and session replay data.	USA	Standard Contractual Clauses*	Workleap Compensation
Functional Software, Inc. (dba Sentry)	Cloud application performance monitoring and error tracking.	All categories of Personal Data that may be contained in log entries, crash reports, performance metrics and error metadata processed by Sentry.	USA	Standard Contractual Clauses*	Workleap Compensation
Google, Inc.	Cloud infrastructure and hosting (Google Cloud Platform).	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses*	Workleap Compensation
Hasura, Inc.	Data API platform for GraphQL.	Categories of Personal Data embedded in GraphQL paylods, which may include user names, emails, addresses, user IDs, etc.	USA	Standard Contractual Clauses*	Workleap Compensation
Catamorphic, Co. (dba Launchdarkly)	Account administration and feature management service.	Name, email address, title.	USA	Standard Contractual Clauses*	Workleap Compensation
ProductBoard, Inc.	Product management software.	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of product management.	USA	Standard Contractual Clauses*	Workleap Compensation
Retool, Inc.	Account administration service.	May include Personal Data contained in CRM objects, order forms or SEO reports, such as names, titles, contact information, etc.	USA	Standard Contractual Clauses	Workleap Compensation
Twilio, Inc. (Sendgrid)	Email delivery service.	Name and email contact information.	USA	Standard Contractual Clauses*	Workleap Compensation
Braintrust Data, Inc.	AI observability and evaluation	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses	All Products and Workleap AI and AI Features
FlairsTech EGSC	Customer support operations	All categories of Personal Information a customer may disclose in the context of using the Services.	Egypt	Standard Contractual Clauses	All Products
—————— * indicates self-certification under the EU-U.S. Data Privacy Framework