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EasyVista > About > Subprocessors Subprocessors To deliver our software and the associated cloud services, as defined in the EasyVista license terms or the applicable agreement, EasyVista engages subprocessors who may process personal data. Below is a current list of these subprocessors: Name of subprocessors (SaaS) Purpose Country Amazon Web Services Hosting France, UK, USA, Canada, Australia Amazon Web Services Bedrock Generative AI France, USA KDDI Telehouse Hosting France Outscale Hosting France Swisscom Hosting Switzerland OVH Hosting France Microsoft Azure Hosting, Generative AI France, USA Zen Networks Support France, Morocco Norsys Support France, Morocco OCI Hosting France (EU), USA, VA – Ashburn (Americas) Mistral AI Product AI component EEA (Sweden, Norway, Netherlands) Konverso Conversational IA EU The country location associated to your products and services will be defined by your country contracting entity (for instance, hosting services of an EU customer will be located in EU). The EasyVista affiliates that process personal data in connection with a specific software product or for the provision of related services in a particular region are listed below. Name of the affiliate Purpose Country EasyVista SAS EU services France EasyVista Srl EU services Italy EasyVista S.L. EU services Spain EasyVista S.A. EU services Portugal EasyVista GmbH EU services Germany EasyVista Ltd UK services UK EasyVista Inc. North American services USA Les Logiciels EasyVista Inc. North American services Canada OTRS AG EU Services Germany Last updated – April 24th, 2026 Please send us an email at [email protected] and provide the following information so we can notify you of any changes to the list of subprocessors: Email address Phone number Company name Customers can exercise their personal data protection rights as review or opposition at any time by sending an e-mail to [email protected].