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Trust Center Start your security review View & download sensitive information Overview Welcome to IDEXX's Trust Center. Our commitment to data privacy and security is embedded in every part of our business in enhancing the health and well-being of pets, people, and livestock. Use this Trust Center to learn about our security posture and request access to our security documentation. Compliance SOC 2 Type 1 SOC 2 Type 2 CCPA GDPR TX-RAMP ezyVet & Vet Radar SOC 2 Type 2 Report (ezyVet) SOC 2 Type 1 Report (Vet Radar) Penetration Testing Summary View more VetConnect PLUS SOC 2 Type 2 Report Penetration Testing Summary Major Cloud Provider SmartService & IVLS SOC 2 Type 2 Report Penetration Testing Summary Major Cloud Provider Greenline SOC 2 Type 2 Report Penetration Testing Summary Major Cloud Provider IDEXX Payments SOC 2 Type 1 Report Penetration Testing Summary Major Cloud Provider SmartFlow SOC2 Type 1 Report Penetration Testing Summary Major Cloud Provider Animana SOC 2 Type 1 Report Penetration Testing Summary Major Cloud Provider Policies Letter of Attestation of IDEXX Information Security Policies & Standards Identification and Authentication Standard Risk Management Policy & Standard View more Legal IDEXX Terms and Conditions Data Processing Agreement Subprocessors AI IDEXX AI Principles Data Privacy Cookie Statement Privacy Policy Data Privacy Officer Corporate Responsibility Anti-Modern Slavery Code of Ethics Conflict Minerals Policy View more Data Security We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request. Additional Documents CISO Statement Regarding Document Sharing Business Continuity Plan (BCP) PCI Letter of Engagement Risk Management Our cybersecurity risk management program includes processes that incorporate and utilize certain principles from established standardized frameworks. The program aims to protect and preserve our information systems and includes controls and procedures for the prevention, identification, containment, and remediation of cybersecurity threats through the use of various technologies, tools, policies, standards, and practices. Knowledge Base (FAQ) Is a non-disclosure agreement (NDA) required to receive a SOC report (or other gated material)? I have a formal security questionnaire for completion. How do I submit my security questionnaire to IDEXX? What is a SOC2? Would you share your information security policies? Do you share the results of penetration tests? View more If you need help using this Trust Center, please contact us. Contact support