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Scripts and page chrome removed; this is what change detection compares.
ManageXR | Trust Center ManageXR Trust Center ManageXR is committed to maintaining enterprise level security, so you can focus on your deployment. See Resources Compliance SOC 2 Service Organization Controls (SOC 2) (Type II) trust services principles ISO 27001 ISO/IEC 27001:2022 information security, cybersecurity and privacy protection Resources SOC 2 Type 2 Report For the period November 1, 2024 to October 31, 2025. Last updated: January 29, 2026 ISO 27001:2022 Report ISO/IEC 27001:2022 information security, cybersecurity and privacy protection. Last updated: January 30, 2026 2025 Annual Penetration Test Annual Penetration Test results, conducted by Abricto Security Privacy Policy View our up to date Privacy Policy Data Processing Addendum View our up to date Data Processing Addendum Subprocessor List View our up to date list of subprocessors Monitoring Continuously monitored by Secureframe View all Monitoring Change Management Configuration and Asset Management Policy A Configuration and Asset Management Policy governs configurations for new sensitive systems Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Segregation of Environments Development, staging, and production environments are segregated. Availability High Availability Configuration The system is configured for high availability to support continuous availability, when applicable. Automated Backup Process Full backups are performed and retained in accordance with the Business Continuity and Disaster Recovery Policy. Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. Backup Restoration Testing Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups. Uptime and Availability Monitoring System tools monitors for uptime and availability based on predetermined criteria. Organizational Management Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Disciplinary Action Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies. Internal Control Policy An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. Performance Review Policy A Performance Review Policy provides personnel context and transparency into their performance and career development processes. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Confidentiality Disposal of Customer Data Upon customer request, Company requires that data that is no longer needed from databases and other file stores is removed in accordance with agreed-upon customer requirements. Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. Data Retention and Disposal Policy A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations. Vulnerability Management Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. Incident Response Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Risk Assessment Risk Assessment Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats. Risk Assessment and Treatment Policy A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Network Security Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. Automated Alerting for Security Events Alerting software is used to notify impacted teams of potential security events. Restricted Port Configurations Configurations ensure available networking ports, protocols, services, and environments are restricted as necessary, including firewalls. Network Traffic Monitoring Security tools are implemented to provide monitoring of network traffic to the production environment. Access Security Encryption-in-Transit Service data transmitted over the internet is encrypted-in-transit. Unique Access IDs Personnel are assigned unique IDs to access sensitive systems, networks, and information Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. Access to Product is Restricted Non-console access to production infrastructure is restricted to users with a unique SSH key or access key Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Physical Security Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place. Communications Communication of Security Commitments Security commitments and expectations are communicated to both internal personnel and external users via the company's website. Description of Services Descriptions of the company's services and systems are available to both internal personnel and external users. Privacy Policy A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.