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Skip to navigationSkip to main content QLess QLess is a company developing appointment scheduling and queue management solutions. It offers a mobile queuing platform that replaces physical lines and waiting rooms with virtual ones as well as provides real-time workforce analytics. The company serves education, government, healthcare, logistics, retail, and other industries. [email protected] Privacy PolicyOpens in new tab Compliance SOC 2 HIPAA Texas Ramp GDPR CCPA FERPA PIPEDA Resources View all Security QLess Security and Privacy White Paper.pdf QLess Tempo Security, Scalability, and Reliability Overview Hecvat 2026 Qless Infrastrucure Topology Ada Compliance QLess VPAT Controls View all SOC2 Security Controls Asset disposal procedures utilized Data retention procedures established Production inventory maintained View 74 more SOC2 Security Controls controls HIPAA Controls Device and media disposal policies implemented Device and media movement recorded Media re-use procedures implemented View 61 more HIPAA Controls controls Data collected Customer personally identifiable information Employee personally identifiable information Credit card information Personal health information Subprocessors View all Amazon Web Services • Cloud provider Datadog SaaS-based monitoring and analytics platform for large-scale applications and infrastructure GitHub Code hosting platform for version control and collaboration. Google Workspace Cloud-based platform brings teams together through email, meeting tools, file-sharing solutions, and a range of other features FAQ View all Updates View all Compliance Qless has achieved Texas Ramp level 2 certification! Published October 3, 2024 less is thrilled to announce that we’ve achieved Tx-RAMP Level 2 Certification! This certification solidifies our commitment to providing the highest standards of security and privacy for organizations working with the State of Texas. With this certification, Qless demonstrates our ability to meet stringent requirements for handling sensitive data, making us a trusted partner for state agencies, educational institutions, and any organizations that work with Texas government entities. We’re proud to continue raising the bar in security, ensuring that your data is always protected with Qless. Compliance Qless is now HIPAA Compliant Published October 3, 2024 We’re proud to announce that Qless is now HIPAA compliant! This means we meet the strict standards required to safeguard sensitive healthcare information, ensuring the highest level of privacy and security for organizations that handle protected health data. With HIPAA compliance, you can trust Qless to manage your data securely, whether you're in healthcare, education, or any industry handling personal information. This milestone reflects our ongoing dedication to providing the safest solutions for our customers. Compliance Achievement of SOC 2 Type 2 Security Compliance Published August 28, 2024 We are thrilled to announce that we have successfully achieved SOC 2 Type 2 security compliance. This important milestone reflects our unwavering commitment to maintaining the highest standards of data security and privacy for all our customers and partners. Our SOC 2 Type 2 certification demonstrates that our systems and processes meet rigorous security, availability, and confidentiality requirements, ensuring your data is managed with the utmost care and integrity. As part of our ongoing dedication to transparency and security, we encourage you to request a copy of our SOC 2 report, which provides a detailed overview of our compliance and security measures. Looking ahead, we remain fully committed to continuously enhancing our security postures and implementing additional safeguards to protect your data. We understand that security is an ever-evolving challenge, and we are dedicated to staying ahead of potential threats to provide you with the safest, most reliable service possible. Thank you for your trust and partnership as we continue to prioritize your security and success. General Progress Update on QLess SOC2 Audit Engagement with Johanson LLP Published January 25, 2024 I am thrilled to share with you the fantastic news about QLess' engagement with Johanson LLP for our SOC2 audit in 2024. This collaboration marks a significant milestone in our commitment to ensuring the highest standards of security and compliance in our operations. As of now, the SOC2 audit with Johanson LLP (https://www.johansonllp.com/Opens in new tab) is in motion, Our dedicated teams have been working tirelessly to ensure that every aspect of our security measures and protocols is thoroughly examined and meets the stringent SOC2 criteria. We anticipate completing the audit soon, and upon successful completion, we will have a brand-new SOC2 Type 2 security report ready for our stakeholders. This report will serve as a testament to QLess' unwavering dedication to safeguarding sensitive information and maintaining the trust of our valued users. To provide further transparency and accessibility, our engagement letter with Johanson LLP is available for download here on our Trust Page. You can access the engagement letter and additional information about our security measures by visiting https://trust.qless.comOpens in new tab We understand the importance of SOC2 compliance in today's digital landscape, and our collaboration with Johanson LLP underscores our commitment to providing a secure and reliable platform for our clients. The upcoming SOC2 Type 2 security report will not only showcase our adherence to industry standards but also highlight our continuous efforts to enhance and fortify our security infrastructure. We appreciate your ongoing support and confidence in QLess. Stay tuned for further updates as we approach the successful completion of our SOC2 audit with Johanson LLP. Together, we are building a more secure and resilient future for QLess and our community of users. Thank you for being part of this exciting journey! Best regards, Ammar Alsibai Security and Compliance