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Skip to Content Privacy Sophos Group Privacy Notice Data Processing Addendum Sophos Sub-processor List Sophos Cookie Information Job Candidate Privacy Notice Data Processing Terms for Suppliers Transfers of Personal Data Sophos Sub-processor List The sub-processors that are relevant to you depend on the Sophos products and services that you use. Sub-processor Location of Processing Purpose Relevancy All Sophos Products* Amazon Web Services, Inc** USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE, Switzerland Data centre services, cloud infrastructure services, Generative AI and identity access. All Sophos Products Atlassian Corporation Limited Germany, Ireland Internal requests and project tracking All Sophos Products Aiven Ltd. [Apache Kafka] AWS Regions Cloud infrastructure services All Sophos Products Fullstory, Inc USA, Germany Session replay, product analytics, and digital experience insights. All Sophos Products Genesys Telecommunications Laboratories, Inc. Ireland Cloud Based contact centre system, technical support and call routing. All Sophos Products Google Cloud EMEA Limited USA Cloud infrastructure services, analytics tools All Sophos Products Logz.io Germany Storage of log files, observability All Sophos Products Raintank Inc, d/b/a Grafana Labs USA, Ireland, UK Operational dashboard (metrics) services All Sophos Products Salesforce Inc. USA Customer relationship management services, metrics and technical support services All Sophos Products SendSafely Inc (B2B) Ireland, Germany Technical support helpdesk and filesharing system All Sophos Products Sierra Technologies Inc USA Conversational AI chat bot for customer support All Sophos Products * Certain sub-processors in this section may not yet be supporting Taegis. Please contact [email protected] for further information. ** During the initial account set-up, administrators select their hosting location. Certain Sophos Products (see ‘Relevancy’ column) Sub-processor Location of Processing Purpose Relevancy Ada Support Inc. USA, Canada Technical support and chat bot services. Sophos Home Akamai Technologies Inc USA Content Delivery Network and edge proxy for Sophos software downloads, UI assets, and APIs Sophos Fusion| Endpoint and Server Protection Blue Ocean Contact Centres Inc. Canada Technical support helpdesk. Sophos Home Box Inc Germany / Ireland, France, Canada, Japan, USA, UK, Australia. Secure storage of forensic data and incident-related files Advisory Services, Taegis and MDR Cleverbridge GmbH USA, Germany Payment support services Sophos Home Constella Intelligence, Inc. USA, Germany, Ireland To detect and alert on compromised credentials and identity threats across the surface, deep, and dark web. Sophos ITDR|Taegis Echoworx Corporation Canada Email encryption services Sophos Email Google LLC USA Data centre services, cloud infrastructure services, analytics tools Sophos Home Island Technology Inc USA, UK, Germany, Canada and Australia Enterprise browser and secure access platform Sophos Protected Browser Microsoft Corporation Germany, Netherlands, United States, Sweden Data centre services, cloud infrastructure services and Generative AI Sophos Fusion | Protected Browser|Network Security (ZTNA)|Sophos Email|Sophos XDR|Taegis Reversing Labs Croatia Threat intelligence and file analysis. Sophos XDR|Sophos Intercept X | Intelix Rubrik, Inc. Microsoft Azure Regions selected by customer Backup and recovery for Microsoft 365 Sophos Backup and Recovery for M365|MDR|Sophos Email Sendmarc Inc Netherlands DMARC email authentication and domain protection Sophos DMARC Manager | Sophos Email SendSafely Inc USA Technical support helpdesk and filesharing system Sophos Home Sentry (d/b/a Functional Software, Inc.) USA Error reporting and analysis Network Security (ZTNA)|Sophos Firewall Tenable, Inc. USA, Ireland, Germany, Canada, Australia, Japan, India, Brazil Vulnerability Management Services Sophos Managed Services Zendesk, Inc USA Technical support helpdesk Sophos Home | Taegis Advisory Services Sophos contracts with a number of third-party consulting companies in the course of providing advisory services to customers. These companies augment Sophos’ internal consulting resources to assist Sophos in the provision of services depending on the nature and location of the engagement. Sub-processor Location Sub-processor Location Fenix24, Inc United States KLDiscovery OnTrack, LLC United States SIE Co.,Ltd Japan Barrier Cybersecurity (previously Argus Cybersecurity Partners) United States Benjamin Mosse Consulting Pty Ltd Australia Covert Bit Forensics SRA United States Forvis Mazars Group United Kingdom Gray Analytics Inc United States GRCS INC. Japan Happiest Minds Technologies Limited India Hoodwink Consulting LLC United States Miller Jones, Inc. United States Rule 56 United States Stratigos Security LLC United States Invictus Incident Response B.V. The Netherlands Sophos Affiliates Sophos may use one or more Sophos affiliates as sub-processors to deliver products and services to you. The affiliates used may also depend on where you and your users are located. Details of the Sophos affiliates we may use are listed below. Details of Sophos affiliates are listed here. Last updated May 2026