Snapshot 29522
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "This incident has been resolved.",
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"body": "We are continuing to monitor for any further issues.",
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{
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"body": "All LucidLink services are operational. The connectivity disruption identified earlier is related to the external Cogent Communications network incident and is not caused by LucidLink infrastructure.\n\nCogent Communications continues to provide updates on the incident here:\nhttps://ecogent.cogentco.com/network-status\n\nSome previously affected customers have reported restored connectivity. Customers who continue to experience connectivity issues are advised to contact their Internet Service Provider, as the issue may be related to network routing through Cogent or other upstream providers.\n\nWe are continuing to monitor customer connectivity and the progress of the Cogent network recovery and will provide further updates if there are any significant changes.",
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"body": "LucidLink has investigated and identified a service disruption in the Southwestern US region, with clients unable to connect to LucidLink infrastructure. Although this outage does affect the client routes to the LucidLink infrastructure, the data in the LucidLink Filespaces is not at risk.\nIt has been determined that this disruption has been caused by a service incident with Cogent Communications and their network infrastructure.\n\nHere is the information from Cogent Communications on their status page: \nhttps://ecogent.cogentco.com/network-status \nCustomers in the Los Angeles and Southwestern United States areas may be experiencing increased latency and/or service disruptions due to two separate fiber cuts. Transoceanic traffic to certain Asia-Pacific regions may also be affected. Cogent Engineers are currently being dispatched to both locations, and our third-party fiber vendor has also been engaged to assist with restoration efforts.\nThere is no ETR at this time. \n\nWe will continue to update here as we have more information.",
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{
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"body": "This incident has been resolved.",
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{
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"body": "The scheduled maintenance has been completed.",
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "We will be performing a scheduled infrastructure update on Saturday, 27.06.2026, to deploy our latest production release. During this window, we will be updating our core infrastructure to enhance the performance and scalability of our services.\n\nImpact Summary:\nWhile most LucidLink services will remain operational, please be aware of the following service limitations during the window:\n\n- Existing filespaces: Access to and performance of existing filespaces will not be affected. You can continue to work as usual.\n\n- Provisioning Actions: During parts of this 30 minute window, users will be unable to create new filespaces or delete existing filespaces.",
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],
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"name": "Scheduled Maintenance: New LucidLink (3.x) Release",
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"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-27T08:00:08.174Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-06-27T07:30:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-06-27T06:30:07.518Z",
"scheduled_until": "2026-06-27T08:00:00.000Z",
"shortlink": "https://stspg.io/d4jy80xgg5w4",
"started_at": "2026-06-24T15:09:30.458Z",
"status": "completed",
"updated_at": "2026-06-27T08:00:08.283Z"
}
],
"page": {
"id": "rcs31bml7z3j",
"name": "LucidLink",
"url": "https://status.lucidlink.com"
},
"status": {
"description": "All Systems Operational",
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}
}