Third Party Index

LucidLink

lucidlink.com

Subprocessors

6 third parties. CSV · Atom

NamePurposeLocationListed since
AWS Cloud service providerUnited States
Google Workspace Email and collaborationUnited States
Marketo Marketing email campaignsAustralia; England; Netherlands; United States
PandaDoc Document managementUnited States
Salesforce Customer Relationship ManagementUnited States
stripe.com Billing managementUnited States

Compliance

Certified
Says it complies with

Certifications as LucidLink's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: 1 incident (1 minor)Jul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 minor)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: 1 incident (1 no impact stated)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 major)Sep 2: 1 incident (1 no impact stated)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 5 incidents in 80 days
  • 1 major or critical
  • 34 h 26 min typical time to resolve
BeganIncidentImpactLasted
LucidLink Service Disruptionno impact stated34 h 26 min
Intermittent Access Issues Affecting Some Wasabi-Backed Filespacesmajorongoing
Intermittent Access Issues Affecting Some Wasabi-Backed Filespacesno impact stated5 days
Intermittent Filespace Creation - New LucidLink (3.x)minor1 h 13 min
Intermittent Connectivity Issues Affecting IBM Storageminor6 h 15 min

Incidents per month

0 2 4 Jul 2026: 2 incidents (2 minor) · partial: our history begins Jul 13 · typical time to resolve 6 h 15 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 5 days Sep 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 34 h 26 min Oct 2026: 0 incidents Jul 2026Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
LucidLink (North America)5
LucidLink (Europe)3
LucidLink (Asia-Pacific)2
LucidLink (Latin America)2

As LucidLink's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for LucidLink's site

LucidLink transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/lucidlink"><img src="https://thirdpartyindex.com/badge/lucidlink.svg" alt="LucidLink transparency rating on Third Party Index" height="20"></a>
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