Snapshot 29792
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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{
"code": "qkwt91gh52vm",
"impact": "major",
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"name": "Procurement \u0026 Contract Management l New user profiles created in Admin Settings are not appearing in Procurement",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:04\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:31\u003c/var\u003e PDT"
},
{
"code": "4btrm6fv1w9g",
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"message": "The scheduled maintenance has been completed.",
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{
"code": "kwxr1s4kqj3g",
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{
"code": "h5j7j8v5m4kr",
"impact": "minor",
"message": "Email service has been restored. All emails that were on hold during this period have been delivered to their recipients.",
"name": "Permitting \u0026 Licensing: Email Notifications are not being Sent",
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},
{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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{
"code": "rx1dkv7x8d14",
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"message": "The scheduled maintenance has been completed.",
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{
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"impact": "major",
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"name": "Help Center and Technical Support Outage",
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},
{
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},
{
"code": "0zc9lnn4c7xp",
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"message": "The scheduled maintenance has been completed.",
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{
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},
{
"code": "pc0hvmp609jz",
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"name": "Reports - Classic Report's menu is loading a blank page.",
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{
"code": "8bhc9lnlvxz3",
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"name": "[Scheduled] Tax \u0026 Revenue System Updates/Maintenance",
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},
{
"code": "tfjngggdrbs0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enterprise Asset Management | Reporting Server Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PDT"
},
{
"code": "60mlwy4m830n",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management l Uploaded Images Not Rendering in Document Exports",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e08:14\u003c/var\u003e PDT"
},
{
"code": "01fhwx6wj5zv",
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"name": "[Scheduled] Government App Builder - Scheduled Maintence",
"timestamp": "Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e PDT"
},
{
"code": "nts9qmxpbmcc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enterprise Asset Management | Scheduled Release Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:30\u003c/var\u003e PDT"
},
{
"code": "j1371qkckn4m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
}
],
"name": "September",
"year": 2026
},
{
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{
"code": "jq2sd59v4my0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "9jrp0mb9rmsz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Financials Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e PDT"
},
{
"code": "92x6qcckbwzs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e03:30\u003c/var\u003e PDT"
},
{
"code": "ckfw53ll5hpw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Stories - PDF exports are failing for individual stories",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:20\u003c/var\u003e - \u003cvar data-var='time'\u003e09:04\u003c/var\u003e PDT"
},
{
"code": "cxtlhbmq906f",
"impact": "major",
"message": "This incident has been resolved. Vendors submitting responses via DocuSign PowerForms should no longer experience syncing issues.\n\nGoing forward, customers need to create a new Connection in their DocuSign account per this article: \n\nhttps://opengov.my.site.com/support/s/article/ebfdc36e-8f30-4faf-8c9e-fa2205c4e015",
"name": "Procurement \u0026 Contract Management l Completed DocuSign PowerForms Not Syncing Back to Portal",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e07:40\u003c/var\u003e PDT"
},
{
"code": "bpx5rk5jsdzv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enterprise Asset Management | Emergency Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:01\u003c/var\u003e PDT"
},
{
"code": "m4jlwk1wfjb2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "z3hg6mxjq9jv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue System Maintenance",
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},
{
"code": "hxcj4plc3mbp",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management l ZIP+4 Code Unable to Save",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:14\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:12\u003c/var\u003e PDT"
},
{
"code": "l7xvj3s1hb8p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Enterprise Access Managment - Editing Reports",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:28\u003c/var\u003e - \u003cvar data-var='time'\u003e13:27\u003c/var\u003e PDT"
},
{
"code": "pfxs2rf0lwqt",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "System Access to OpenGov Platform \u0026 Products",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:16\u003c/var\u003e - \u003cvar data-var='time'\u003e10:26\u003c/var\u003e PDT"
},
{
"code": "dhg2681cj351",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enterprise Asset Management | Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:30\u003c/var\u003e PDT"
},
{
"code": "8t8dhfb4s9sd",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Stories - Publications and Stories are not loading folders",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e14:35\u003c/var\u003e - \u003cvar data-var='time'\u003e15:39\u003c/var\u003e PDT"
},
{
"code": "hp2hgcvqslc6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "5h0v3qb6c6zr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management l PDF Generation Non-Functional Across Export and Reports (Contracts, Projects \u0026 Reports Module)",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:19\u003c/var\u003e - \u003cvar data-var='time'\u003e09:38\u003c/var\u003e PDT"
},
{
"code": "h9386dsj2lgr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] System Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e PDT"
},
{
"code": "vjk6dsxpjkrc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue System Maintenance \u0026 Product Release",
"timestamp": "Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "1mpd3m00pnvk",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e PDT"
},
{
"code": "f0j0h01d4fmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Financials Scheduled Release Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
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"months": [
{
"incidents": [
{
"code": "yx6b9243b29b",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Tax \u0026 Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e09:14\u003c/var\u003e - \u003cvar data-var='time'\u003e13:55\u003c/var\u003e PDT"
},
{
"code": "4h3qnbt3vys0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax and Revenue - System Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "z5mxjmgz0dgv",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Reporting \u0026 Transparency I Users are unable to download data via data manager",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e - \u003cvar data-var='time'\u003e09:01\u003c/var\u003e PDT"
},
{
"code": "dnsbqkv99245",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance!",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PDT"
},
{
"code": "52dv2clpjg7b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Financials | Scheduled Release Maintenance",
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},
{
"code": "kbply03b8fsx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enterprise Asset Management | Scheduled Release Maintenance",
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},
{
"code": "v9yhxz2lxhns",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "hy7g1rssvsg8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management l Unable to Submit Responses Despite All Required Fields Completed",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e - \u003cvar data-var='time'\u003e07:11\u003c/var\u003e PDT"
},
{
"code": "6rwj7wsymtyd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
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},
{
"code": "hyrxb1hqd6ks",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management l Procurement System Admin users are unable to add or manage users",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:11\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e PDT"
},
{
"code": "39kfntt4kmpy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Procurement | Planned Maintenance \u0026 Updates",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "dxl95s26mkl8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Infrastructure Update \u0026 System Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "tcgynlq0s241",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Budgeting \u0026 Performance | Failing to Load",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:13\u003c/var\u003e - \u003cvar data-var='time'\u003e12:54\u003c/var\u003e PDT"
},
{
"code": "tt3btydgsny1",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - \u003cvar data-var='time'\u003e22:30\u003c/var\u003e PDT"
},
{
"code": "6drvp9h5tmj1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] System Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e PDT"
},
{
"code": "dqcjctqvflcw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue Scheduled Release Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
}
],
"name": "July",
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},
{
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{
"code": "p3vhdgf5fhrr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Dashboard Refresh: Procurement",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e11:32\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e06:55\u003c/var\u003e PDT"
},
{
"code": "02kqyf93w5d5",
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"name": "[Scheduled] Procurement | Scheduled Maintenance",
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},
{
"code": "49q62g4bnbv4",
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},
{
"code": "4tq2kz1qd6yp",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Budgeting \u0026 Performance I Unable to Access Linked Workforce Positions from Budget Worksheets",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e09:44\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:06\u003c/var\u003e PDT"
},
{
"code": "ctrz3y7x1h7s",
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"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
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},
{
"code": "qlr3xnlvqdgc",
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"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:50\u003c/var\u003e - \u003cvar data-var='time'\u003e08:22\u003c/var\u003e PDT"
},
{
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"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e - \u003cvar data-var='time'\u003e08:17\u003c/var\u003e PDT"
},
{
"code": "npd3q3t3vfv6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "EAM Scheduled Processes Not Executing",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e07:35\u003c/var\u003e PDT"
},
{
"code": "d2cpl7hjwb2b",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Budgeting \u0026 Performance l NextGen: Account summary reports not loading by Account Number",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:44\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:36\u003c/var\u003e PDT"
},
{
"code": "khgcfq100hyl",
"impact": "maintenance",
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"name": "[Scheduled] AWS Upgrade Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e PDT"
},
{
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"name": "Product Access - Server Error",
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},
{
"code": "dg30g8p7y888",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Service Down - GAB",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:03\u003c/var\u003e - \u003cvar data-var='time'\u003e05:48\u003c/var\u003e PDT"
},
{
"code": "dzl8w2b8pgzc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "nps3r1dd45fq",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Financials Navigation Modules Missing for All Users; Error on Page Navigation",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e06:42\u003c/var\u003e - \u003cvar data-var='time'\u003e07:37\u003c/var\u003e PDT"
}
],
"name": "June",
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},
{
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{
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"impact": "maintenance",
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"name": "[Scheduled] Tax \u0026 Revenue | Scheduled Release Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e PDT"
},
{
"code": "2919s55ysb8q",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Tax \u0026 Revenue | Online Portal Property Tax Search Error",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e07:26\u003c/var\u003e - May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e04:25\u003c/var\u003e PDT"
},
{
"code": "tv2rkdkb5n1w",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Financial Management | 502 Bad Gateway Error",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:26\u003c/var\u003e - \u003cvar data-var='time'\u003e07:04\u003c/var\u003e PDT"
},
{
"code": "2vnvst05cl3d",
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},
{
"code": "ll6kmv80stp3",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Tax \u0026 Revenue | Payment Portal Partial Payments Error",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:39\u003c/var\u003e - May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:59\u003c/var\u003e PDT"
},
{
"code": "cdwsfnhg5zl9",
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},
{
"code": "j3chdqy7n278",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Permitting \u0026 Licensing: Site Latency",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:11\u003c/var\u003e - \u003cvar data-var='time'\u003e10:09\u003c/var\u003e PDT"
},
{
"code": "lszr0k4wr2bv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] System Maintenance: Back-end process migration",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "wgsk0x7v2qh6",
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},
{
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{
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},
{
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},
{
"code": "ftrr86mzl88v",
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},
{
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"name": "[Scheduled] Tax \u0026 Revenue | HotFix Release",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e PDT"
},
{
"code": "v9d16wjv7v9d",
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"message": "This incident has been resolved.",
"name": "Automation Email Service Degradation - Emails Not Being Sent",
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}
],
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}
],
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},
{
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{
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{
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},
{
"code": "g90vwy2499g2",
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},
{
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"message": "This incident has been resolved.",
"name": "Procurement \u0026 Contract Management | Vendor Response Export Not Being Delivered",
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},
{
"code": "ny8x9vh35bm5",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Permitting \u0026 Licensing Search Latency",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:24\u003c/var\u003e - \u003cvar data-var='time'\u003e13:47\u003c/var\u003e PDT"
},
{
"code": "xpkw2rfffjhz",
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"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:06\u003c/var\u003e PDT"
},
{
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"name": "[Scheduled] Financial Management | Windows Upgrade \u0026 Maintenance",
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},
{
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},
{
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"impact": "major",
"message": "This incident has been resolved.",
"name": "Enterprise Asset Management is Experiencing Login Issues",
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},
{
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{
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},
{
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"name": "Permitting \u0026 Licensing | Pages Not Loading",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:36\u003c/var\u003e - \u003cvar data-var='time'\u003e13:04\u003c/var\u003e PDT"
},
{
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"message": "This incident has been resolved.",
"name": "CSS Error",
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},
{
"code": "dtjgj7dysg3w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Procurement \u0026 Contract Management System Update",
"timestamp": "Apr \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PDT"
},
{
"code": "mv3qc704m7mf",
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"message": "This incident has been resolved.",
"name": "EAM GIS Sync Failures",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e08:17\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e07:42\u003c/var\u003e PDT"
}
],
"name": "April",
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},
{
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{
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"message": "This incident has been resolved.",
"name": "AI Scope of Work fails to generate",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:32\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e PDT"
},
{
"code": "ln129wr4y48p",
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"message": "This incident has been resolved.",
"name": "Vendor email notifications fail to deliver",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:53\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e PDT"
},
{
"code": "9ltyv76hhpx5",
"impact": "minor",
"message": "The situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.",
"name": "Workflow Steps Intermittently Not Activating",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:38\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:03\u003c/var\u003e PDT"
},
{
"code": "0yc9y5q3tnfy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Workflow Steps Not Activating Upon Completion",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e05:57\u003c/var\u003e - \u003cvar data-var='time'\u003e07:53\u003c/var\u003e PDT"
},
{
"code": "zncfccq3ryt0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Enterprise Asset Management GIS Integration Sync Failures",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:18\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e05:28\u003c/var\u003e PDT"
},
{
"code": "4x87bwrpxpy1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Financials Scheduled Release Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e PDT"
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{
"code": "hxqdh4n1zt2x",
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"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e PDT"
},
{
"code": "7gzf6bqrprn4",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Tax \u0026 Revenue: UI Field Locking in Multi-Pay List",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:31\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:10\u003c/var\u003e PDT"
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{
"code": "79tn6x5l6wfk",
"impact": "maintenance",
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{
"code": "pjs3pl2bxk6w",
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"message": "This incident has been resolved.",
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{
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{
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"name": "[Scheduled] Windows Upgrade \u0026 Maintenance",
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},
{
"code": "grwj35yrmsb7",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Reporting \u0026 Transparency: Three Column section layout formats incorrectly",
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{
"code": "3rzd8b9h2h2q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Attention: Procurement \u0026 Contract Management Customers",
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{
"code": "8g382gcsnq05",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Old Contracts Landing Page export columns misalignment",
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},
{
"code": "2mszjbk1vk0q",
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"message": "This incident has been resolved.",
"name": "Security warning in Microsoft Edge for Attachments",
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},
{
"code": "ntj3k4vvtnfb",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Community Feedback - Cloudflare blocking image uploads",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:55\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e12:01\u003c/var\u003e PST"
}
],
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},
{
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{
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"impact": "none",
"message": "This incident has been resolved.",
"name": "Procurement: Insights module dashboards fail to load",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e06:25\u003c/var\u003e - \u003cvar data-var='time'\u003e09:34\u003c/var\u003e PST"
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{
"code": "lvlvwhj9gbly",
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"name": "[Scheduled] Scheduled Tax \u0026 Revenue Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PST"
},
{
"code": "j5gdj8fy3mv6",
"impact": "major",
"message": "OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.",
"name": "Permitting and Licensing: Forms not Loading on Record Page",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e07:48\u003c/var\u003e - \u003cvar data-var='time'\u003e12:04\u003c/var\u003e PST"
}
],
"name": "February",
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}
],
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},
{
"end_time": "2026-01-31T23:59:59-08:00",
"months": [
{
"incidents": [
{
"code": "j2gmzrhf0jg5",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Budgeting \u0026 Planning: Performance Degradation",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:20\u003c/var\u003e - \u003cvar data-var='time'\u003e11:38\u003c/var\u003e PST"
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{
"code": "r0lyvh07tlx7",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Tax \u0026 Revenue Maintenance",
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},
{
"code": "b2zqlbbygb5j",
"impact": "maintenance",
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"name": "[Scheduled] Scheduled Tax \u0026 Revenue Release",
"timestamp": "Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e PST"
},
{
"code": "2rpr25k59xt8",
"impact": "maintenance",
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"name": "[Scheduled] OpenGov System Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e PST"
}
],
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},
{
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{
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"name": "[Scheduled] Open Data Infrastructure Maintenance - 12/30/2025",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "bd8ly32jxj83",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Permitting \u0026 Licensing: Credit Card Payments Unavailable",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:38\u003c/var\u003e - \u003cvar data-var='time'\u003e16:28\u003c/var\u003e PST"
},
{
"code": "dn9cwk95wb2r",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Permitting \u0026 Licensing: Credit Card Payments Unavailable",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:22\u003c/var\u003e - \u003cvar data-var='time'\u003e08:17\u003c/var\u003e PST"
},
{
"code": "y66jf2fqz77d",
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},
{
"code": "fs6drtb0dkhc",
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"message": "This incident has been resolved.",
"name": "Cloudflare Network Performance Impact",
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},
{
"code": "4trw1k0m5vk1",
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"message": "This incident has been resolved.",
"name": "Procurement - Portal is not functional",
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},
{
"code": "pd2nffnwzvh9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "GL Balances Inquiry Excel export not generating",
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},
{
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},
{
"code": "4bjpd9d5qrtm",
"impact": "maintenance",
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"name": "[Scheduled] Scheduled B\u0026P/R\u0026T Release - 12/17/25",
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},
{
"code": "vykqm8yj8t9r",
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},
{
"code": "h5xtv8y5s6bx",
"impact": "minor",
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},
{
"code": "k4dysvpq0g27",
"impact": "maintenance",
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"name": "[Scheduled] Scheduled Tax \u0026 Revenue Release",
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},
{
"code": "r7qqmx2r4cy9",
"impact": "maintenance",
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"name": "[Scheduled] Financials: Release Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PST"
},
{
"code": "cvn199k6vj7d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Unplanned Product Release to account for resolving critical concerns",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e13:45\u003c/var\u003e - \u003cvar data-var='time'\u003e14:45\u003c/var\u003e PST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "hsplx364w71j",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Permitting \u0026 Licensing is unable to take Credit Card Payments",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e06:03\u003c/var\u003e - \u003cvar data-var='time'\u003e07:21\u003c/var\u003e PST"
},
{
"code": "jkpms5f6gbnt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] System Maintenance: Procurement",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PST"
},
{
"code": "57nw5n504jjz",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Cloudflare Outage - Impact to OpenGov Software Applications",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:47\u003c/var\u003e - \u003cvar data-var='time'\u003e15:58\u003c/var\u003e PST"
},
{
"code": "rqw0lvjl3fk9",
"impact": "maintenance",
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"name": "[Scheduled] Financials Product Release Scheduled",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "bxzpz1j25kcy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e PST"
},
{
"code": "mvgpvzz7ddbk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e PST"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
}
]
}