Third Party Index

OpenGov

opengov.com

Subprocessors

9 third parties. CSV · Atom

NamePurposeLocationListed since
Anthropic AIProvides advanced generative large language model infrastructure processing to handle specialized prompt inference for AI features.US
ArcGIS Online [Enterprise Asset Management] Esri/ArcGIS is a geographic information system (GIS) provider that supplies map services and spatial analytics.US
auth0 by Okta Auth0 is an identity management service provider that manages customer authentication and authorization.
CloudConvert CloudConvert is a cloud-based file conversion service provider.US
Cloudflare Cloudflare is a web performance and security company that provides Web Application Firewall (WAF) and Domain Name System (DNS) managementUS
Confluent Confluent is a cloud service provider that manages Kafka services for event streaming.US
Firebolt Firebolt is a cloud data warehouse provider used for analytics and engineering data storage.US
OpenAI AIProvides artificial intelligence large language model (LLM) processing via enterprise infrastructure APIs to power the in-product AI features.US
SendGrid SendGrid is a customer communication platform that handles e-mail delivery services.US

Compliance

Certified
Says it complies with

Certifications as OpenGov's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: before our history of this status pageJul 22: before our history of this status pageJul 23: before our history of this status pageJul 24: before our history of this status pageJul 25: before our history of this status pageJul 26: before our history of this status pageJul 27: before our history of this status pageJul 28: before our history of this status pageJul 29: before our history of this status pageJul 30: before our history of this status pageJul 31: before our history of this status pageAug 1: before our history of this status pageAug 2: before our history of this status pageAug 3: before our history of this status pageAug 4: before our history of this status pageAug 5: before our history of this status pageAug 6: before our history of this status pageAug 7: before our history of this status pageAug 8: before our history of this status pageAug 9: before our history of this status pageAug 10: before our history of this status pageAug 11: before our history of this status pageAug 12: before our history of this status pageAug 13: before our history of this status pageAug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: 1 incident (1 major)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 3 incidents in 15 days
  • 2 major or critical
  • 7 h 31 min typical time to resolve
  • 15 h 27 min longest major
BeganIncidentImpactLasted
Procurement & Contract Management l New user profiles created in Admin Settings are not appearing in Procurementmajor15 h 27 min
Permitting & Licensing: Email Notifications are not being Sentminor13 min
Help Center and Technical Support Outagemajor7 h 31 min

Incidents per month

0 2 4 Aug 2026: 0 incidents · before our history of this status page Sep 2026: 3 incidents (2 major, 1 minor) · partial: our history begins Sep 16 · typical time to resolve 7 h 31 min Oct 2026: 0 incidents Aug 2026Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
OpenGov Help Center1
Permitting & Licensing1
Procurement1

As OpenGov's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for OpenGov's site

OpenGov transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/opengov"><img src="https://thirdpartyindex.com/badge/opengov.svg" alt="OpenGov transparency rating on Third Party Index" height="20"></a>
[![OpenGov transparency rating on Third Party Index](https://thirdpartyindex.com/badge/opengov.svg)](https://thirdpartyindex.com/vendors/opengov)